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    Vail Ranch Goldens

    3.9 (28 reviews)
    Open 10:00 am - 6:00 pm

    Services - Vail Ranch Goldens

    Dog boarding and training

    Pet breeders

    Private dog training

    1 More Service

    Puppy socialization classes

    Vail Ranch Goldens Photos

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    Recommended Reviews - Vail Ranch Goldens

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    Reviews With Photos

    Katherine M.

    We purchased our very first older Golden from Brenda a few months ago. The experience was priceless!!! She made us all feel like family and helped us throughout the process. Her golden's are so special and made training process seamless. We had such a great experience that we actually just purchased a second one just a few days ago!! I would highly recommend to everyone VRG.

    We bought our dog Taylor from Brenda and decided to buy the advanced training package. Taylor has impressed people everywhere with her beauty and calm disposition. She's so smart and she is so well behaved! Of course it's because of the extensive work Brenda does with her dogs and with the owners. She even has me send videos in between trainings so she could make sure I was doing things correctly. She really loves animals and really loves her dogs. She's an amazing dog trainer and our 6 month old puppy is shady trained as an emotional support animal. We're so grateful to her

    Already agreed in advance about delivery. No refunds after 2 YEARS. And she is still asking me to take down the reviews

    I waited since 5th of May for my puppy from Vail Ranch Goldens, and yesterday, Branda the owner of VRG just flipped on me and tell me she will give me a full refund. 4 months of wait and my puppy is gone, because of a terrible attitude from the dog breeder. A little backstory, I am a first time dog owner, called VRG on 5th May to inquire about getting a puppy from them. Knowing that they are located in Temecula, I asked Branda whether they can deliver to Los Angeles. Her response is yes, they can absolutely do that. She quoted me $3500 for the puppy - I found out later in one of their secret chat groups that the puppy is a much lower price, and there is a full orientation training program that was hard sell to the other families at $3500. So, I paid a much higher price than others - No problem with that. 1 day later, she told me she would deal with my FaceTime later, she hurt her shoulder, she's in bed in pain. -- Ok, benefit of doubt. Can't get one of your interns to video it for me? How difficult is that? So, I picked one and we agreed on a delivery date of 27th September. I reminded her again (nicely) closer to the day. On 24th September, I texted Branda and ask if I can pay the balance since the delivery is this coming 27th September. She said "no, sorry she has other families to deal with and they are important. I am the only one she has to make special arrangements to deliver to LA" WOW! That was literally my first question when I first called her. And we agreed to a date. She made it sound like she is doing me a favor. Although I am paying additional $300 for delivery, I have not once sound off entitled. If she suggest another date for delivery, I would be fine. Told her I will go with the refund, she has no replied me in 2 days. Cool. I am pretty certain she is going to come up with some lawyer claim -- she is still trying after 2 years, all bark no bite! I am still waiting for your lawyer letter, why are you harassing me to take down my review? She have not given me a refund after 2 years. again, I'm not going to try and sue to get my money back. I have already politely ask her a few more times, and she has not give me my money back since she need it desperately. I would just take it that I donate to the poor little puppies over at vail ranch. Raising awareness for any potential dog owners, don't bother getting from Vail Ranch. I waited for 2 YEARS amounting to nothing but bad experiences.If you follow their Facebook, it is all about how busy she is, how tired she is -- don't complain already! If you don't have the stomach to run a business, then go get a job, nothing wrong with that. If you have the audacity to own a business, treat your customers well. At least, with manners and not with such horrible attitude. She claim to be #1 dog breeder in California, but look at the reviews from others, I would highly reconsider. Update as of August 14, 2022, Branda from Vail Ranch Goldens have yet to refund me the deposit. But still consistently harassing l me, playing the victim card that she is a woman and she is a business owner Stop playing the victim card Brenda, just do your job/business by honouring a refund when you don't deliver. Where is your common sense?

    We are very pleased with the training we received from Brenda at Vail Ranch Goldens. Our pup was pretty crazy and she turned him into an amazing emotional support dog. We can take him shopping with us and he responds well to our commands we learned from Brenda. We are grateful for our amazing trained pup. Thank you Vail Ranch Goldens.

    Adrianna J.

    I purchased my Golden retriever back in 2018. I was so pleased with the training and professionalism that Brenda the owner showed us. A few months after my purchase, our family decided to get another Golden. It's now been four years. Our girls are amazing and have completely changed our families life. We couldn't be happier!!!!

    We've now had our girls since the beginning of the year, and they are the biggest blessings in our life! Brenda is so knowledgeable and demonstrates a serious commitment to each and every one of her puppies finding fantastic homes. I would recommend anyone searching for a golden puppy to work with Brenda! She's really gone above and beyond to check in with us and how they're doing, even months after they came home with us!

    Attachment 2

    Brenda, you are correct, there are going to be clients that are pleased with your services. My husband and I are not. The videos you recorded of us on your old property were taken about halfway through our dog's training. At that point, we were pleased. We were disappointed that there were always new employees and new trainers, but we naively believed you when you said that they had all stolen from you. Soon after the video was recorded, you ended the training by sending a text to multiple families that stated you had been rushed to the ER and that doctors were demanding that you downsize or close your business before you "kill yourself". You admitted that teens (my dog included) did not receive outside fieldwork. I responded that I hope you felt better and I was sorry to hear you were ill. I waited two months before contacting you again - after I noticed your big announcement on Facebook that you had investors and were expanding the Vail Ranch business. This was a shock to me. I ask for continued training to finish the items listed on your webpage that were included with the advanced training for which we paid. You said that there were no reimbursements after 14 days and that he was just two weeks from graduating. I listed in my previous review the many skills that were not introduced, but clearly listed on your website. My husband and I were quite upset but dropped it because we looked you up online and you had at least 10 small claims court cases from Florida to California. We just didn't want to deal with it. We did not submit a review on your Yelp page (the one you deleted before this one appeared), but we saw terrible reviews on your BBB page and found many similar reviews through simple google searches. We did not do our due diligence and were duped. It wasn't until Danielle's post in a Temecula Golden's group that I saw SOOO many other people who had similar issues as us. We were not alone. We felt validated in our concerns and KNEW we had to speak up. Once we did, you texted me saying that the real reason you terminated our dog from the program was not that you were in the hospital but because my husband made you feel uncomfortable. You messaged my husband that you would refund us $2,000 if we removed our reviews. A few days later you said you changed your mind and had hired a lawyer. You have no business license. You have no BBB accreditation (because your business license has been suspended). You have no training facility and are not allowed to run a business on your current property.

    Vail Ranch puppy calm n sweet
    Ryan N.

    Had dogs all my life, but Brenda taught me so much about training and obedience. We got a beautiful, well trained puppy from Vail Ranch. When you adopt from Brenda it's not transactional, she cares about all her grand babies. We've kept in contact sporadically and Brenda is always willing to offer advice. This is an amazing breed. If you're looking for a family pet, I highly recommend checking out Vail Ranch.

    This is our beautiful Aria
    Jackie B.

    We got our baby girl Aria from this amazing lady and we are beyond blessed!! I have health issues and Brenda worked with her to know when I'm having a attack!! She is the love of our life our kids are all grown and our Aria sure helps with them being gone Brenda saved us with this amazing doggy/daughter! We will absolutely always be connected she is such a great lady

    Proof of my checks being posted by business owner see snapshot says 11:34pm also see it says 9 hours not 10 minutes

    Response to business owner:view the pictures of the time my PERSONAL CHECK INFORMATION WAS ON WORLD WIDE YELP.You say it was ten minutes and placed on Yelp by mistake.You had to go find my checks take. Pic and upload the pic on YELP My check account number and router info was online for over 9 hrs.In 15 yrs I have NEVER had this account comprised.I had two instances of fraud this am.The Amazon fraud you had was your employee ?Once again your typical response is it wasn't your fault!Also I have included the medical code you said your lawyer said about my wife.730 exam is for CHILD CUSTODY interesting.Missouri,Missouri,Missouri I have tried hard not to post a review on the owner of Vail Ranch Golden Retrievers. This owner put my personal check on Yelp. My checking account and router number was exposed on yelp for over ten hours! I have had two fraud attempts on my checking account this am.I have had to cancel my account I have had for 15 years.I had to spend hours updating all the multiple accounts that I have auto payment.I went to our local sheriff to file a complaint today against the owner..I spent $15.5k for two Goldens and 12 weeks of training from this owner. Of course both boys were pick of the litter and we were charged an additional $500 for each pup ha ha .During so called training( we had so many different trainers our boys were never trained period), she claims it was due to not bringing in consistently however there is a text exchange where she was closed down for 5-6 week period, due to COVID/ restructuring compan/ firing employee/ water shut off, etc. I asked for a report card and agenda of what the boys were going to be doing for the week after we dropped them off. The owner kicked us out and stated she would not reimburse us for the remaining 6 weeks of training I presented the case to Amex(I used Amex because I was skeptical of the owner after a couple of meetings)I received a partial refund.I just found out one of our boys was born in Missouri.Both the father and mom were in Missouri .We were NEVER told anything about Missouri period!This owner buys the dogs in MO sells them in So Cal.On the web site it states years and years of breeding and National Champions Etc.On Golden Retriever Forum she states she has only been in business for a couple years. Read what other legit breeders of Goldens posted on Golden Retriever Forum Concerning this Vail Ranch Goldens.The owner has crossed the professional line. She has a clause in her multiple contracts that you cannot leave a negative revue for 1 year. This is against the law (CA law AB 2365)We will be addressing this fact this week. We have been threatened, mocking my wife who has MS. Also stating that her and her friends were laughing at my wife having MS. We get threatening emails about taking us to court.We looked up how many law suits she has in play. Check it out. This makes me sick to my stomach because we thought the owner and where we picked up our Goldens was heaven on earth with all the Golden pups running around.Instead it is hell on earth. One more thing tell your attorney I am going to be in touch to see if he laughed at my wife's sickness as you said in a msg to my wife.

    Highly recommend Vail Ranch Goldens! Brenda showed us probably 12 of her puppies. We were so impressed at how well they were taken care of. We didn't hear any barking during our 3+ hour visit either! We picked one of her amazing dogs to join our family. He's the best dog we've ever had. Thank you Brenda and your team! We can't wait to find our next family member from you ;)

    Our experience with Vail Ranch Goldens was absolutely amazing!! We bought our beautiful golden Bentley from Brenda and she was so accommodating and welcoming to our family from the beginning. We look forward to going back to get our second golden from Vail Ranch! Our Bentley has the sweetest disposition and is such a well behaved boy and no health issues whatsoever. We know that the training offered by Vail Ranch played such a big part in getting such a wonderful dog. We are so thankful!

    Our beauties!

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    Ask the Community - Vail Ranch Goldens

    Can I book an appointment for training?

    Hey Alex you’re welcome to call me to go over our holiday specials that we’re having right now. How are you guys doing it’s been a while since I’ve spoken with you how is Coco/Amy doing?

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    Review Highlights - Vail Ranch Goldens

    We searched for someone local but never had that good feeling that we did with Brenda and Vail Ranch Goldens.

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    Epic Dog Academy - After a few weeks of hustle trying to bite us - he finally came around to being around people and dogs!

    Epic Dog Academy

    (164 reviews)

    My aunt and I brought her pitbull puppy to Epic Dog Academy and when he came back from training,he…read morebehaved at first. But two days later, he got into the habit of biting and barking incessantly. He also refuses to stay when told to do so and there were no photos sent to us of him interacting with other dogs. So incredibly disappointed!

    Don't Believe the False Facebook Posts - Epic Dog Academy Is the Real Deal…read more I need to share my experience because there's a lot of misinformation going around about Epic Dog Academy. If you've seen those Facebook posts linking them to animal abuse - please, don't believe them. I fell for those rumors myself at first, and I want to make sure no one else makes the same mistake. I had signed my dog, Obi-Wan, up for the two-week training program and was so excited. But right after I told a friend, she sent me a Facebook group filled with terrible claims about EDA. I panicked and immediately called to cancel. Vincent, the owner, was incredibly understanding and patient. He explained that all those claims were false and even showed me proof - including records exposing the people behind the posts as having serious legal and credibility issues, but even though I already paid and signed all the paperwork - he still immediately refunded me my payment to give me time to do additional research. This is something he could have pushed back on but didn't, which really showed me what a kind and understanding business this was. Even so, I made sure to do my own research before forming any opinions. What I found was truly alarming: the main individual behind that Facebook group has a documented history of serious issues, including animal cruelty charges (all public record). His daughter once briefly worked with Vince - the owner of Epic Dog Academy - many years ago at a completely separate business. Shortly after, Vince left to establish Epic Dog Academy with his wife, Olivia. To be clear, the two individuals who now run that Facebook group have no real connection to Epic Dog Academy. The false claims they're spreading about the owner are completely unfounded and unsupported by any evidence, plus most of the negative comments appear to come from people associated with them. Once I realized the truth, I re-enrolled Obi-Wan - this time in their day training program. I drop him off in the morning and pick him up in the afternoon. It gave me total peace of mind to see him daily, and I can confidently say that not only is he perfectly fine - he's thriving. The results have been beyond my expectations. Obi-Wan listens better than ever, he's happier, and he actually gets excited to go every morning. Erin, his trainer, is absolutely phenomenal. She's patient, knowledgeable, and keeps me updated every day with photos and progress reports through their app. Christy at the front desk is another gem - her warmth and understanding make every drop-off and pick-up a breeze. Every single person I've interacted with at Epic Dog Academy truly loves what they do, and it shows. They treat every dog like their own. I can say with complete confidence that my dog is safe, happy, and receiving the best possible training here. Please do yourself a favor - don't let false online rumors stop you from giving EDA a chance. Check things out for yourself. I'm so glad I did, because Epic Dog Academy has completely transformed my dog's behavior and confidence. It's been worth every single penny (and I signed up for the Honor program!) I have given EDA permission to share my number with anyone who is hesitant to sign up. I'd be happy to share my experience with you if needed. -- Pictures of Obi-Wan were sent to me through the EDA app during his day training!

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    Elaine is fantastic! We brought our 4.5 year old American Bully in for a short refresher training 4…read moreyears after he was initially trained. He weighs about 90lbs and struggles with reactivity (excitement and pulling when he sees other dogs/people) and he did not consistently obey commands (especially "heel"). Elaine was patient, consistent, and very communicative. She took the time to ask us what issues we wanted to focus on, and then was able to come up with a highly effective training on the spot. She was able to get him to follow commands that even surprised us (including getting him to "place" onto a picnic table). And by the end of the session, we walked him around and had zero issues with pulling or reactivity, even when there were dogs and kids nearby. It was impressive to see so much progress in such a short time. Throughout the process, she explained everything she was doing, including the specific steps AND the purpose. She answered ALL of my questions with thoughtful and kind responses. And throughout the whole experience, she was extremely friendly. I would highly recommend her.

    We enrolled our 5-year-old Lab/Australian Cattle Dog mix rescue in training because she struggled…read morewith severe anxiety and insecurity. Taking her out in public was stressful, she would shake, bark and become very reactive out of fear, which in turn made us anxious too. From the very first call with Manny at Off Leash K9 Training, we knew he was the right fit. He genuinely cared about both our dog and us, and took the time to thoroughly answer all of our questions, which gave us so much confidence moving forward. Throughout the training, Manny kept us updated daily with photos and videos, which was incredibly reassuring and exciting to see her progress. After 4 weeks, our Raven girl is truly transformed. She's so much more confident, calm, and equipped with amazing tools and commands that have made a huge difference in her behavior. We are beyond grateful for the care, dedication, and expertise Manny put into working with Raven. We can't thank him enough and are so excited to continue building on everything she's learned. This is just the beginning! Highly recommend!!!

    Dynamite Dogs Training & Grooming - Self dog wash

    Dynamite Dogs Training & Grooming

    (40 reviews)

    I am a mobility disabled senior with balance issues resulting from a serious accident many years…read moreago. The issues become more disabling with age. Breaking my ankle recently escalated the problems. I could see the need for assistance in the near future. Began searching for obtaining a mobility service dog. Only a few agencies in Calif. train dogs for this disability and their wait list for starting the program was upwards of 4 years. I was planning to use my 2 yr old Black Lab. Since I had "hit dead-ends" in my search, I decided to at least look for some obedience training for the dog. After interviewing several trainers in my area, I found Erin to be my choice. I met with her to discuss the training and discovered that she had experience in training mobility service dogs! She was a bit hesitant to commit to the training and wanted to evaluate my dog to see if she had the right temperament...it seemed that she did! I signed up for the 3 week board and train program, with the understanding that basic obedience was would be addressed as well as introducing some service dog training to see how the dog performed. My dog seemed to be a good candidate for becoming a mobility service dog. We have continued with the training taking part in classes, private sessions, and another 2 week board and train session. Erin has helped me pick out equipment, met me in public places to train, and we have passed the CGC and PAT tests. Lots more training to do, but Dynamite Dogs has us on the right track! All the training is positive, and my dog loves coming to the facility and interacting with all the trainers! Thank You Erin and Paul!

    This was the first time visiting Dynamic Dogs. Our pup really needed to be groomed and I was very…read moreunsure how he'd do. This is the 4th place we tried after 2 previous groomers either left or went out of business. The last groomer was very new and didn't have much experience with challenging dogs. Our dog is a rescue dog and is nervous around strangers. When we arrived Emily came out to meet us and she was great with him. I could tell she knew how to handle dogs. I explained his issues and was very reassured she'd be kind to him. Everything was great, she did a wonderful job and I was told there no problems with grooming. We will be a regular customer and will refer my friends here too. Thanks Emily and Dynamic Dogs.

    Butterworth Dog Training - Starting my training

    Butterworth Dog Training

    (20 reviews)

    Cole did a great job with our young stray Shepard mut. She…read morewas young and had no manners and bad chewing habits. She would had low confidence and would run away if you made any eye contact. After a few boarding sessions, Doug comfortable with Cole and we started the 3 week training course. What a difference!!! We now take Doug to my daughters soccer games with kids and chaos all around. Little kids and random strangers walking right up to her. She never flinches. She's so good. We always get compliments on good she behaves. We'll done Cole!!!! Thank you

    We sent our dog to work with Cole for 3 weeks over a year ago! It has been one of the best…read morepurchases I've ever made. Our yorkie used to have a lot of anxiety, was timid around other dogs, barked at the doorbell, barked at people while on walks, pulled on the leash, and would sometimes nip at people's feet when anyone got close to me. Now, she is comfortable playing with other dogs and meeting new people. Overall she is much more peaceful, happy, and secure. We are able to go on walks without the leash and she doesn't get distracted by other dogs or people. When we have company over, we don't have to stress about her acting out! Cole's training has allowed us to enjoy our dog in a whole new way! People are always impressed when they see her behaving so well in public without a leash and I always tell people about the great experience we had with Cole and I recommend him to others!

    Homeskooling 4 Dogs

    Homeskooling 4 Dogs

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    I am in awe of Glenn's exceptional training. I had recently rescued the sweetest 4 year old Boxer…read morefrom the shelter and she happened to be terrified of going up and down the stairs. I tried for days on my own to teach her but I failed miserably. He came to my home, had incredible patience and skill dealing with her and that same night he got her to go down the stairs and up again! She was splashing in the rain, playing and running on the grass and mud, it brought tears to my eyes. SHE WAS SO IINCREDIBLY HAPPY! Glenn gave me so many excellent training tips and techniques along the way AND explained dog behavior in such a way that I was able to much better understand my dog. He was so knowledgeable and experienced. He is definitely a trainer who I am looking forward to working with to further Penny's training, well being and success! I highly recommend Glenn!! Thank you so much Glenn! You are the best!

    I have a rather skittish Australian Shepherd, Border Collie mix that has a tendency to lunge at…read moreothers, with a rapid fire bark. Needless to say, this behavior does not bode well with my neighbors. I just moved here just a few weeks ago, and already began having problems with my dog, Faith. I met with Glenn Massie two times within ten days of the other. He had come to my place. He was very generous with his time and showed me how my lack of leadership was contributing to my dog's reactive behavior. He taught me that having my dog walking by my side vs in front of me or pulling on the leash, is where strengthening our bond begins. I no longer use a retractable leash. I only apply tension to the leash when I want to bring her back to my side. We avoid situations that might trigger her to become reactive. I have treats ready for her to distract her, offset any element of surprise for example getting on and off the elevator. While praising her, I have changed my cadence and intonation to be consistent with I am in control and I got this! This includes people passing by on skateboards, cyclists, children running about and having fun in the park. I am not going to change her or "correct" her behavior, but I am better able to manage it more responsibly. Thanks again Glenn!

    Vail Ranch Goldens - petbreeders - Updated May 2026

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