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    USPS

    2.2 (43 reviews)
    Open 10:00 am - 2:00 pm

    USPS Photos

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    Post office on Battlefield in Chesapeake VA
    Bruce K.

    A quick stop to pick up postcard stamps here in Chesapeake and then send off my postcards. This location has a counter and they have postal clerks and yes, they have postcard stamps. Not much of a queue at 4:30 which was good as I had other places to be, too. The lot is narrow and they do have a separate lane if you're just wanting to drop off stuff and not have to get out of your car. Getting back onto Battlefield is challenging due to the traffic and the intersection nearby. [Review 10864 overall, 635 of 2019.]

    Kathryn M.

    I haven't been to this particular post office in over five years. The last time I came here was to apply for a passport. Today I came to this one to drop off a package. The parking situation is exactly what I remembered it to be...horrible. It's very compacted and very limited. The building is still a bit old and could use a revamping. It was very busy. There's nothing really special about this one. The only thing I could say to future costumers would be to go to another one.

    Terry T.

    This full service United States Post Office is located in the busy North Battlefield corridor of the Greenbrier West section of Chesapeake. The freestanding building is of average size for a post office but the narrow parking lot is on the small side. The lot can get pretty full at peak times but vehicles come and go fairly quickly so parking isn't too much of an issue. There is a dedicated lane if you just want to drop something in one of the curbside mail boxes. Ingress and egress are limited to right turns while heading north on Battlefield Boulevard. Exiting can take some patience as traffic can be pretty heavy at times. This facility has pretty much everything you expect to find at a post office. This location even offers passport services which my family and I have used in the past. The counter can have lengthy lines at times but generally moves fairly swiftly. I have always been impressed with the friendly, helpful employees at the counter. They are knowledgeable and seem to enjoy their jobs. The building has been standing for many years and is looking a little dated, it could definitely benefit from a little freshening up or remodeling but it remains very functional. I would rate this location higher but I am deducting a star for the smallish parking lot with its limited means of access and the degree of difficulty to exit back on to busy Battlefield Boulevard.

    Many service spots.

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    9 months ago

    Devon helped with my passport and had the best customer service. Was very cheerful and knew what he was doing. Made the process seamless!

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    7 years ago

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    2 years ago

    The speed it takes to get packages from this location is the worst I've ever dealt with.

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    4 years ago

    Customer service was a joke. Out of stock of nearly everything on the shelves from boxes to tape.

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    2 years ago

    Fast, friendly service. I had to drop off a small package and Tabitha (I think was her name) was fast. I was in and out!

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    10 years ago

    Went today to get my passport and Brian made the whole process effortless. So if you need a passport, go see him. Great customer service!

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    12 years ago

    Best customer service possible. Even on two Saturdays with a line to the door it was efficient, fast, and friendly.

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    Page 1 of 2

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    Went today to get my passport and Brian made the whole process effortless.

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    United States Post Office - Mailboxes

    United States Post Office

    (24 reviews)

    Absolutely terrible. By far some of the most unorganized, ignorant people I have had to deal with…read more My apartment mailbox has been broken for a few days and was told to reach out to USPS to fix this issue. I put in a service request to have it fixed, they said they would send someone out to fix my mailbox and hold mail until then. I step into the post office a few days later for an update on my service request, asking if they had my packages/mail as I have had things marked as delivered in my mailbox since they told me they said they were going to hold my mail. The lady (albeit I understand she is probably overworked and stressed out) tells me that the carrier had never been holding my mail (despite another employee telling me she was going to tell the carrier to hold my mail) and that the mailbox was fixed. THEY NEVER SENT OUT ANYONE TO FIX MY MAILBOX AND HAVE BEEN DELIVERING MAIL TO A BROKEN MAILBOX. All of my packages have been stolen because of their negligence to this issue. I am rightfully frustrated and am going to be filing a formal complaint against this post office.

    I don't have many nice things to say about this USPS location. It's a nightmare to get to because…read moreit is located on one of the busiest streets in the Seven Cities (Battlefield Blvd). If you're coming from I-64/Military Hwy and decide to stop here, good luck making that U-turn at Battlefield & Volvo! I don't care much about how it looks because I'm used to visiting some real beat up/rundown local post offices. To be honest, this venue doesn't look that bad. I've seen worse. The issue I have is the people who work there, particularly Clerk 27. Her poor attitude screamed, "I hate this place. I don't want to be here," and she didn't like that I wasn't "prepared" with my package. I was returning a purchased item and was provided a free return shipping label. I came in with the item in its original shipping package, and the label, which I printed at my office (I no longer own a personal printer). She mumbled something about the label, and I replied, "Sorry, I didn't have anything to attach the label." Clerk 27: "Yeah, that's what I said. You need to attach the label." It was the tone that got me, but I simply apologized again. Then I mentioned to her that the package wasn't sealed. At the Norfolk P.O., they're cool with providing BOTH the plastic shipping label adhesive to attach to the package, AND they automatically will tape the package shut. In this instance, after I told Clerk 27 that the package wasn't sealed, she emphatically replied, "You need to have this sealed already when you bring it in. We don't do that, but this one time, I will." Again, it was the tone that got to me. Yet again, I apologized and thanked her. The worst part about this transaction - as I was walking away, Clerk 27 muttered something under her breath. I know it was derogatory, but I just let it go and kept walking. I know it sucks to engage with all sorts of characters every day, five days a week. And I'm completely on board with standing your ground to difficult customers. But when dealing with people who are simply going about their day and want nothing more than to complete their chores and tasks, being an a-hole because they don't know anything about your job's policies and procedures is not the move. Don't be a jerk. I'm glad I don't visit the post office much. Even though this post office is near my office, I don't want to come back. I'd rather wait until a Saturday morning to conduct my business at a Norfolk post office. The irony here is that you'd think it'd be vice versa. But yeah, I'd rather go to a Norfolk post office than a Chesapeake one. JV

    US Post Office - Passport services

    US Post Office

    (46 reviews)

    Sometimes there's a wait at this location; however, it's overall a good experience. The staff are…read morevery friendly and professional. Sometimes it can be a bit warm in the location, but as long as you're there not during the peak hours, you shouldn't be standing around that long.

    This review is for the U.S. Postal Passport Services located at the Kempsville Post Office branch…read more The branch is right off Kempsville Rd with parking in front for the office, but parking for passport is to the side. Customers will need to drive in back to enter. The lot is huge and signage is over the door. Of note this is the only passport service on the Southside. Appointments are highly recommended, but when slow they will take walk-in. Customers can compete forms online or in person. Check or debit card appear to be the only two forms of payment. Cash was not discussed however. There is plenty of seating as the area is spacious. Two agents were working and luckily caught at a slow weekday. The wait was short, the process easy and the customer service exceptional. My daughter who is 18 will have her passport in around six weeks. She also opted for a second form of ID the passport card. It's the size of a drivers license. It's somewhat newer. You can bring your own photo of official size, or opt for the agent to take. If picky bring your own, the photo for my daughter came out extremely light. My experiences with the post office have been average to weak, so this is a huge bump in confidence for the U.S. Postal Service. Also of mention for those that need documentation they can obtain online through Vital Check. I requested a Yelp edit to add passport services. Full 5 stars.

    USPS - postoffices - Updated May 2026

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