I'm not sure who the older lady who works here is but her customer service is lacking to put it…read morenicely. I came in yesterday about 10 minutes before closing so around 4:50. It was late and I understand how it feels to be close to the end of shift and having customers in your face. Who hasn't been there? I had some hiccups with delivery of an item I needed to put inside a care package to ship to my family member. I'm writing on the box as she's closing up and she comes up and says "We're closed." I ask if I would still be able to send my package.. "Yea but you need to write a little bit faster." What? Since when am I, as the customer, on your time? I was raised right so I bit my tongue on that one. But I think she needs a major reality check. You can't say whatever you want to just anybody. It'll come back to bite you eventually. I didn't check you but somebody won't be so nice. On top of that comment she made, she upset one other customer before me as well. All in the span of 10 minutes. I'm not sure what they argued about but she went back and forth with her which of course is highly unprofessional and totally uncalled for. I give two stars because ultimately my package was sent that day.

First off this office gets a 0000+ rating. We have moved to our new place 3 months ago and have…read moreyet been able to get a mailbox key. Try calling and never no answer. How in the heck there is no one to make a key when you go to pick it up? Why are you not able to receive a mailbox key when you move to a new state and home? This is ridiculous. WE should not have to go and pick up mail at a post office that is not even your nearby local office. The Post Master General needs to fix the problems of this office.

Dropped off 4 packages in July 31st and the tracking hasn't updated since then. Every time I go in…read morethe clerks just say "there's a problem at the plant" and refuse to help anymore. Absolutely abysmal.

This is a very tiny Post Office, smallest I've ever set foot in. Although it is small, it still has…read moreyour regular necessary postal items for sale such as packing tape, various sizes of envelopes, some gift wrap and the like. When I went to mail a package, there was only one postal worker so the line was long. I spent thirty minutes total in line. There was no real way to stay socially distanced from the five other customers, so if you prefer to be in a bigger ventilated room with proper distancing, I would recommend going to another postal location. They do have collection boxes outside for drop off mail. They do not offer pass port services here. They also have the standard sized card board boxes available here so you can take a box home with you, pack it and bring it back for shipment. They also accept international shipping, I'd recommend filling out the specific forms prior to avoid spending longer in the post office. Staff is very friendly and knowledgeable about their job, I will be back for my future post office needs.

Most unreliable, unprofessional USPS I have been to. All three times I have come here (at different…read moretimes) they have been closed for a lunch break ("will return at 4:00"). They do not operate in accordance with the hours the government assigns them. The one time I went and they were not on lunch, the woman at the register was not qualified to operate the register, meaning she couldn't check me out. Which made my visit entirely useless and I had to come back another day. I actually dread coming here and try to avoid USPS, particularly this one, at all costs. Update 3/12/25: came back for the 4th time and they are out to lunch again. Added a second photo ("Willie turn at 3:30"). It was 2:15 when I arrived.

Unreliable and take their lunch break near closing. Do not get a po box here. It's worth driving an…read moreextra 5-10 mins for a post office that's actually open during business hours.

They refuse to answer the phone. Terrible service. If this was not a government agency they would…read morebe put out of business.

Usally they are pretty good with stuff but lately they haven't seemed to of care as much. They…read morenever answer the phone, are a bit rude when you ask them questions. Idk if you have a quick drop off they're good but otherwise they are mediocre

Very quick and helpful! All the staff were very nice. Not sure why there's so many negative reviews.read more

I would like to report an ongoing safety concern at the post office on Battlefield Road near the…read moreWalmart. I sell online and often need to drop off packages in the morning before going to work, using the self-service kiosk. On several occasions, I have had to leave without dropping off my packages because there was a homeless individual sleeping or standing in the lobby. This has made me feel unsafe, especially during early morning hours when there are no employees present. I understand that this can be a difficult situation, but something needs to be done to ensure customer safety. At a minimum, having police or security do periodic drive-bys or checks would help. Customers should not have to feel afraid simply dropping off a package, especially when many of us rely on early-morning access due to work schedules.

Door says they open lobby at 9am. 925am still locked. there is a notice saying they are now…read moreclosed from 130 to 3pm for lunch.

What a pleasant trip to the post office. How I miss this location aka my old post office. No line…read moreand the workers were so helpful.

This review is for the South Norfolk branch of the US Postal Service. For reasons I cannot…read moreunderstand, when I made this page Yelp decided to title it South Norfolk. This made no sense to me so I submitted an edit of US Postal Service - South Norfolk. My edit was rejected so here we are. This post office serves zip code 22324 in the SoNo section of Chesapeake, Virginia. It is small but a full-service post office that offers all the services one expects from a post office. This postal location does not have its own public parking lot but if you are unable to find available street parking there is a large parking lot for South Norfolk Christian Church nearby. There is always plenty of available parking in the church lot. I have parked there many times and have never had an issue. Staff here is friendly and helpful. I appreciate the convenient location and the service they provide. Despite its small size they are able to handle all my postal needs.

This post office is the dumps. It's Christmas time and you go there, one teller and 12 people in…read moreline. I will never use USPS again or buy stamps. Im doing everything online. Do not use this dump.

DO NOT USE THE DROP BOX HERE!! I've had several packages that never get scanned and seem to end up…read moremissing (stolen) on a couple different occasions.

I had an amazing experience at this post office. It was clean, well organized, and the employees…read morewere all very friendly. As soon as I stepped into the post office, I was looking for a box so I could send some items to a friend. It was a jacket so it was a little bulky, and it look like I didn't know what I was doing. Immediately, the employees at the post office stepped in to help me find a suitable box. Let me borrow some tape and a scissors and we're very kind helpful impatient with me during the whole process. It was only right then I left them a five star review. Thanks again !

the lady with the blonde hair and jacked up mullet who wears glasses lacks basic customer service…read moreskills. I was only missing a front and back copy of my ID and birth certificate for the passport process and instead of offering to make me a copy that would take less than 5 minutes as i'm sure the postal office has a photo copy machine to do so I was told at 12:35pm 10 minutes early to my scheduled appt time that was for 12:45 pm that if I could go run to UPS store that was 10 minutes up the street and make a copy and be back by my 12:45 pm appt time that she would do my appt still. I don't know if she lacked sense as well but that wasn't feasible. she then followed it by "it says it on the paper right there" which wasn't necessary as again I wasn't holding anyone up the postal office was empty. she also referred me to the circuit court which again I felt she just kept adding to my frustration. I can accept the full responsibility for not obtaining a copy but I can't accept the blatant disrespect followed behind it. I would NEVER send anyone here to deal with her lack of human decency.