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US Post Office

2.0 (24 reviews)
Open • 6:00 am - 5:00 pm

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Reviews With Photos

N. J.

Great customer service!!! Loretta has a lot of personality, and makes for an enjoyable experience.

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10 months ago

What a pleasant trip to the post office. How I miss this location aka my old post office. No line and the workers were so helpful.

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4 months ago

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11 months ago

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1 year ago

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3 years ago

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6 years ago

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7 years ago

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6 years ago

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14 years ago

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6 years ago

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5 years ago

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7 years ago

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12 years ago

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9 years ago

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9 years ago

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10 years ago

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9 years ago

Is there anyone home at DeBree Station? No reply, no one answers the phone, the folks behind the door are rude and sarcastic!

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11 years ago

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15 years ago

For a post office that is...always helpful. if you miss a package their pretty mindful even when they are closed!

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11 years ago

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Usps

Usps

(10 reviews)

I had an amazing experience at this post office. It was clean, well organized, and the employees…read morewere all very friendly. As soon as I stepped into the post office, I was looking for a box so I could send some items to a friend. It was a jacket so it was a little bulky, and it look like I didn't know what I was doing. Immediately, the employees at the post office stepped in to help me find a suitable box. Let me borrow some tape and a scissors and we're very kind helpful impatient with me during the whole process. It was only right then I left them a five star review. Thanks again !

the lady with the blonde hair and jacked up mullet who wears glasses lacks basic customer service…read moreskills. I was only missing a front and back copy of my ID and birth certificate for the passport process and instead of offering to make me a copy that would take less than 5 minutes as i'm sure the postal office has a photo copy machine to do so I was told at 12:35pm 10 minutes early to my scheduled appt time that was for 12:45 pm that if I could go run to UPS store that was 10 minutes up the street and make a copy and be back by my 12:45 pm appt time that she would do my appt still. I don't know if she lacked sense as well but that wasn't feasible. she then followed it by "it says it on the paper right there" which wasn't necessary as again I wasn't holding anyone up the postal office was empty. she also referred me to the circuit court which again I felt she just kept adding to my frustration. I can accept the full responsibility for not obtaining a copy but I can't accept the blatant disrespect followed behind it. I would NEVER send anyone here to deal with her lack of human decency.

US Post Office - Passport services

US Post Office

(46 reviews)

Sometimes there's a wait at this location; however, it's overall a good experience. The staff are…read morevery friendly and professional. Sometimes it can be a bit warm in the location, but as long as you're there not during the peak hours, you shouldn't be standing around that long.

This review is for the U.S. Postal Passport Services located at the Kempsville Post Office branch…read more The branch is right off Kempsville Rd with parking in front for the office, but parking for passport is to the side. Customers will need to drive in back to enter. The lot is huge and signage is over the door. Of note this is the only passport service on the Southside. Appointments are highly recommended, but when slow they will take walk-in. Customers can compete forms online or in person. Check or debit card appear to be the only two forms of payment. Cash was not discussed however. There is plenty of seating as the area is spacious. Two agents were working and luckily caught at a slow weekday. The wait was short, the process easy and the customer service exceptional. My daughter who is 18 will have her passport in around six weeks. She also opted for a second form of ID the passport card. It's the size of a drivers license. It's somewhat newer. You can bring your own photo of official size, or opt for the agent to take. If picky bring your own, the photo for my daughter came out extremely light. My experiences with the post office have been average to weak, so this is a huge bump in confidence for the U.S. Postal Service. Also of mention for those that need documentation they can obtain online through Vital Check. I requested a Yelp edit to add passport services. Full 5 stars.

US Post Office - postoffices - Updated May 2026

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