I was visiting from out of town and I already know what poor postal service is like. I have come into this postal office a few times and the employees are SUPER sweet. I really dislike dealing with my post office in my area and these people were genuine and pleasant to work with. Minus one star for the sloooooow lines and no self-serve kiosk :-/ read more

Bad reviews are NOT accurate anymore. Lovely set of USPS employees who always figure out how to help. I deal with the for shipping military packages for my spouse and they are always kind and patient. Great employees! read more

The staff here is friendly but that is the only saving grace that still couldn't save the 2 star review. Why can't this location open until 2pm on Saturdays like most other VA Beach post office locations? Especially during the holiday rush to mail packages!?? Second reason for 2 star rating is that priority mail package was supposed to arrive by Tuesday, it arrived at its destination on Friday! Then why are we paying for priority mail!?? read more

Do NOT recommend coming here. STAY AWAY!! Horrible parking and to make things worse terrible service. One clerk behind the counter with a BIG attitude, must have had a bad day. read more

Do people even work here I went here one time and the worker couldn't here me because she was watching Netflix

Everytime I go to this location the employees are rude. Had issues for a few months even getting my packages delivered to my address.

The gentleman at the front was doing a superb job! It was so busy and close to closing. He was still kind, and very fast!! Highly recommend this USPS location. read more

Lazy and useless workers, the workers do not seem very professional in their line of work. Had a package go missing here and anybody who isnt a supervisor seemingly knows nothing about whats going on. read more

If you decide that you have to mail out anything from this post office, be prepared for very friendly, but very slow service. If you can, try getting to this place before 2pm most days so the line will move faster before the after work crowd starts piling in line. The service at this location is their best quality. read more

I really wish we had a different post office by our house, but this is what we're stuck with. Some of the people are really nice, but the delivery drivers suck. If you have to sign for a package, forget it. They never leave any "missed delivery" slips, except for the "Final Delivery Notice". It's the absolute worst. There's never a knock on the door or a doorbell rung. You get that last minute notice and you have to scramble to try and get to the office. I'm on hold right now with the post office because their website is down and they don't recognize my package. Seriously, whatever it is - I don't care what it is - I'm giving up. They get two stars for always being nice when I get in there, but the delivery drivers and how short staffed they are is it. read more

Slooooooooooow service... There's was a line of people going out the door to mail Christmas packages and they only had 2 people working the counter and another 4-6 empty stations? No sense of urgency and more concerned with selling you extra's than your actual package (Stamps, Tracking, Insurance etc...) They have become totally irrelevant. read more

United States Post Office - Post Offices Near Me - Norfolk, Virginia

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Well the mail carrier tossed a missed delivery note in my mail slot today for a package I have been waiting 2 months for. No knock, no door bell ring. I was indeed home at the time. I walked out of the kitchen, saw the note and went outside to find him/her. No one in sight. So I headed over to this post office to find out if the mail carrier ever even had my delivery. The lady at the counter would not even check in the back to see if it was there. It's not like I was holding up a line or anything, no one else was there. She told me to come back tomorrow. I find it hard to believe the mail carrier took the time to write the missed delivery slip but not knock on my door or ring the bell first. read more

Slow service, and the workers are rude!! Avoid trying to send/receive mail around lunch time or after 3pm.. or you'll be in line for a while. read more

I travel a lot and need to have my mail held for weeks at a time. They continue to deliver my held mail. Called the Post Office and have been told that I didn't have a request put in. Tried to give her my confirmation number and she didn't want it. They also deliver my mail to the street before mine, often. Have had the same issues over and over. Gave them one star because i had to to post my review. read more

I don't know the name of the lady this morning working at this location but best customer service I have EVER encountered at USPS. Definitely coming back to this location for my business shipping needs. read more

They never have my package on time. What's the point of getting express shipping if they aren't even going to process it? I know they have it in the back , I got an email saying my package was shipped two days ago but they still haven't processed it. I've already went there twice to pick something up but "wasn't there" according to them until I showed the delivered email , which they all of a sudden found my package. I shouldn't have to national treasure to find my package. read more

Great staff always pleasant love going here getting great customer service... My deliveries are always on time or early...

By god Lisa was the sweetest, most helpful postal worker . No ...probably any customer service employee I have ever met. Happy. Cheerful. And all during rush hour lunch traffic in the post office. She helped me for a solid half hour find the best price, best box and best option for me. 10/10 read more

The staff is so rude and disrespectful. They move so slow, it's ridiculous. If you must go to the post office, try to go in the morning so you can avoid waiting in line for 30 minutes. Even when they're not busy, it seems like they take forever. Also, when you finally get to the front of the line, they are extremely rude by acting like you're making their life miserable. read more

I'm only giving this post office a two star rating because the line moved relatively quickly for a busy post office. The woman who helped me send a care package to my boyfriend in the military was quite rude. This was the first care package I've ever sent so I didn't know I had to fill out a customs form. The lady acted as if I was the dumbest person she had ever met. While I'm filling out said customs form, the person on my right was also dropping off something to send to a military address. The post office lady stated " don't you people know there's a post office on base?!", to which I replied that I don't have base access as I'm not military or a dependent. The attitude that the post office clerk had with customers was careless and uncalled for. Hopefully, someone above her head will notice her rude remarks to customers and do something about it soon. read more

Total garbage, the service sucked. They don't even look for the package at all before telling you it's not their. Come to find out it was.

This is by far the worst post office in existence. They constantly lose my mail and argue with me about this fact. They are rude, disrespectful and downright mean. Don't bother trying to call them for anything because on the off chance someone actually picks up they will leave you on hold for upwards of 20-30 minutes and forget that you are there. I have never in my life dealt with worse customer service from the manager and all the staff. read more