A good post office. But, the passport services are permanently suspended due to the lack of a…read moreclerk. Although, the sign posted states "All Passport appointments will be cancelled and or rescheduled this week due to no passport clerk available."

Lied about their photo services for pass port and drove 30 minutes with an appointment just to be…read moreturned away

I arrived late on a Saturday afternoon and with only two clerks at the desk I was still in and out…read morein less the five minutes. This is quite a feat since there were four people ahead of me and I was picking up parcels.

This review is for U.S. Passport Services. I completed my paperwork in advance and brought a check…read morefor the fee as a credit card is not permitted. This must be one of the oldest post offices in Norfolk built in 1961. It looks its age too! There is plenty of parking. Service was efficient, however they said their camera was broke and sent me to Walgreens. Overall good experience.

I am 80 years old and have a 19-year-old daughter who is a US Navy Sailor. Today, I want to send a…read moreletter to Facebook because I don't know if anyone can hear my small voice. As an old father who misses his daughter when she is away, I often write letters and send gifts to my daughter to soothe her longing, but I did not expect that this time, my daughter has been tortured several times and only receives promises but still haven't received the gift box while I'm writing these words! The gift box arrived in Norfolk just over a week ago. (Please see Post Office Receipt). One day, my daughter will have to go abroad; I don't know how long it will be before my daughter receives a letter from his old father. This story reminds me of the days in the Viet Cong labor camp when South Vietnam collapsed in 1975. As an officer of the Army of the Republic of Vietnam, I was forced to do hard labor for more than five years in the camp's distant forest. On the day my father passed away, six months later, I received a letter from my family telling me the sad news! I hope my beloved daughter will receive news from her family faster and won't be as unhappy as me! Respectfully and Salute. Kiet Anh Vo PLEASE HELP!!!!

The guy here is a total asshole. I would have liked to spit on him for thinking he could talk to me…read morethe way he did. Service is trash but your package will get where it needs to go so when you see the guy who works here make sure to treat him like trash too. Its always the same guy.

What a pleasant trip to the post office. How I miss this location aka my old post office. No line…read moreand the workers were so helpful.

Customer service is hit or miss. Some clerks are very nice, others seem to hate their job and make…read moreit very clear to customers. Don't be surprised if wait time is 30 mins with only one register open and clerks making small inane talk amongst themselves and unable to do so while continuing ing to serve customers.

Been going here for years, I have nothing to complain about. Good customer service. Everything I…read moreneed when I go, gets done with no problems. Getting things sent out and received at this post offices PO boxes isn't expensive and is just fine.

Pretty sure the post truck drivers are on something. One parked in my assigned parking space, and…read morewhen I told him this, he laughed at me. I'd leave negative stars if I could. I see why the post office is failing if that's how they treat people.

I am usually at this post office daily during the holidays to drop off packages. I have had nothing…read morebut excellent service from the employees at this specific Post Office. Always professional, know what the heck they're doing/talking about, and the line moves quite smoothly, unless of course a customer comes in who has no idea what they're doing which is on the customer, not the employees. Could the USPS in general be better? Sure. Anything government could be. But in my experience with post offices in a few different cities/states, this branch does a helluva job. This branch does not have a package drop-off bin in the lobby, which was a surprise to me for such a large branch. So if you need to drop off a package that is larger than the standard mail drawer after hours/on the weekend, you're SOL.

Updating my review again because their error in losing my package didn't prevent me from getting…read morethat government job. It caused a headache, but that's about it. I don't like that homeless men are there at night when I check my PO Box with jars of urine all around. It is not safe for women at night. Make sure you have mace if you absolutely must go there alone at night.

This is where my son and daughter-in-law are stationed. It is ecstatically beautiful to see all the…read moreships and the big ones the small ones to the I forgot what they called them but the ones those little tiny ones that lead them out to see it is so phenomenal and I am eternally grateful for Opportunity of seeing it and on I love my semen and my daughter-in-law, see woman grace be to them always and Godspeed

My first duty assignment was here from 1989-1995 onboard the USS South Carolina CGN-37. It was a…read moregreat ship and times on base were a lot different than I see they are today. Going to the Burger King or Bowling alley was the highlight of our time off. Outside the base you could get a tattoo, get drunk and off course if you were a E- and UP they would sell you a car at a 29% interest rate. The place has changed a lot of the better, but it will always hold a special place in my heart.

I went there because the bots on the internet said the most likely place to purchase a post card…read morewas a UPS store and the bots were wrong ! UPS employee told me try Walgreens, which was also wrong! I went to Walmart and bought a greeting card for $5 and mailed it in Norfolk Beach VA to my 30 year old daughter as proof I left Maryland during Xmas and could not open presents until later in the week!

** !! DO NOT USE THIS STORE !! **…read more If I could give ZERO stars, I would!!! . I have a mailbox at the 7870 Tidewater Drive location in Norfolk, VA. I received an email indicating packages were delivered. One was delivered on 9/24/2025, so I went to this store on 9/29/2025 to pick up my packages. I was handed two (2) small items. There was still one (1) missing, that I was not aware of at the time. I returned to this store on 10/02/2025 because additional packages were delivered. I also checked my mailbox. Packages: Again, on 10/02/25, I was handed two small packages. I informed the associate that a package was delivered on 9/24/2025 that I did not receive 3-days prior with my last package pickup. I was told there were no other packages for me. Using my cell phone, I retrieved my email containing the FedEx tracking number and showed this to the associate at the counter. The associate left the counter and returned with my LARGE box. I asked, "Why wasn't this box given to me 3 days ago?" The associate referred me to the "manager" - a morbidly obese white man named "Chris." I repeated my inquiry to him. His response, "You have a lot of packages coming here and you said you have friends that deliver to your mailbox. They are not supposed to do this." Question: What does this have to do with my package sitting in your store since 9/24/2025 and it is now 10/02/2025!! Furthermore, I have since corrected my friends who were ordering items to be delivered to me---OVER A YEAR AGO!!! Chris continued to talk about packages being sent to my mailbox. I ask you, HOW DOES YOUR MANAGER KNOW WHETHER I or a FRIEND HAVE ORDERED ITEMS FOR DELIVERY to my mailbox???? And, is this the current issue in question?? Chris went on to say, "On 9/29/25 you signed for 3 items." I responded, "I was handed only 2 items." Chris then stated, "You signed for this box on 9/29/25." I asked, "Why wasn't this box given to me on 9/29/25 then?" Chris had no response. I then asked for a print out of the packages being picked up today. Chris indicated there is no way for him to do this. I then stated, "So your staff can indicate in your computer that they have given me 3 packages when in reality I was only given 2 and I have no proof of this because NOTHING appears on the computer screen when I sign for my packages? This opens the door for dishonesty, on the store's part, for holding a package and not giving it to me." The manager had no significant response to provide me with. Mail: Incoming mail sits all along the counter top in rubber bands or in piles. It is not distributed to the mailboxes that people are paying monthly for. I informed the manager, Chris, about this also because in the past I have waited DAYS to retrieve expected mail only to find that it has been "sitting on the counter" each time I enter this store. ************ The manager's response to my package and mail concerns I presented, "If you dont like it, you dont have to renew your mailbox when it's due." With that said, I am now in the process of determining who I will have a new PO box with once my current UPS mailbox lease ends. The manager's response was unprofessional and, in my opinion, is not reflective of who/what UPS stands for. The UPS parent store needs to place a closer watch on the individually owned and operated locations. They are not doing a very good job at all. You have lost a once valued customer. Based upon your reviews, Also, I am not the only person voicing my concerns about this Tidewater Drive location store manager. I intend to go to every streaming outlet there is to allow others to see the problems I have indicated above as well as the response received from the store "manager."