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    U S Post Office

    2.2 (29 reviews)
    Closed 8:30 am - 5:00 pm

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    Forget that I paid to have it delivered to my house?!
    Nyashia H.

    They consistently decide that they just don't want to deliver my packages and that I should drive and pick it up myself even though I paid to HAVE IT DELIVERED TO MY HOUSE. TRASH. I NEVER opted to have it held at the post office. Make that make sense. WORST POST OFFICE EVER.

    peeping mailman
    Elaine R.

    worst, mail carrier refuses to stay off grass and worse, peeps in window, made a complaint and he's been withholding daily mail, manager came to my house also not impressive...fyi withholding mail for a resident making a complaint is against the law and punishable by law. Much more to this all started last years when mail was getting taken from box to be delivered, had one check that said carrier was supposed to mail, a month later that check was washed and wrote out to person for over 7 grand, luckily my bank caught it, file report, he was gone for awhile, now back smirking in my window when he should be walking in walkway from street directly to porch, have signs up, reported, they don't care, higher ups involved now, if that doesn't solve it, hate to but will go to police.

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    9 months ago

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    2 years ago

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    3 months ago

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    8 months ago

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    8 months ago

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    1 year ago

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    2 years ago

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    2 years ago

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    2 years ago

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    1 year ago

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    6 years ago

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    2 years ago

    Service was insufficient and wasted my time. I had a quick question but I was told to wait in line. I wasted about 25 minutes waiting.

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    3 years ago

    Helpful 2
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    7 years ago

    Helpful 1
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    Photo of Jacob M.
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    5 years ago

    Helpful 2
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    5 years ago

    Helpful 3
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    5 years ago

    Helpful 2
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    4 years ago

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    8 years ago

    Helpful 2
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    9 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    12 years ago

    Helpful 1
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    11 years ago

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    9 years ago

    I have been using this post office for 36 years, a few problems here and there. Overall a pretty good experience.

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    10 years ago

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    11 years ago

    The lady at the counter was rude. I definitely will not be returning to this post office even if I have to go out of my way.

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    US Post Office - Passport services

    US Post Office

    4.0(46 reviews)
    8.1 mi

    Sometimes there's a wait at this location; however, it's overall a good experience. The staff are…read morevery friendly and professional. Sometimes it can be a bit warm in the location, but as long as you're there not during the peak hours, you shouldn't be standing around that long.

    This review is for the U.S. Postal Passport Services located at the Kempsville Post Office branch…read more The branch is right off Kempsville Rd with parking in front for the office, but parking for passport is to the side. Customers will need to drive in back to enter. The lot is huge and signage is over the door. Of note this is the only passport service on the Southside. Appointments are highly recommended, but when slow they will take walk-in. Customers can compete forms online or in person. Check or debit card appear to be the only two forms of payment. Cash was not discussed however. There is plenty of seating as the area is spacious. Two agents were working and luckily caught at a slow weekday. The wait was short, the process easy and the customer service exceptional. My daughter who is 18 will have her passport in around six weeks. She also opted for a second form of ID the passport card. It's the size of a drivers license. It's somewhat newer. You can bring your own photo of official size, or opt for the agent to take. If picky bring your own, the photo for my daughter came out extremely light. My experiences with the post office have been average to weak, so this is a huge bump in confidence for the U.S. Postal Service. Also of mention for those that need documentation they can obtain online through Vital Check. I requested a Yelp edit to add passport services. Full 5 stars.

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    US Post Office - Passport services

    Passport services

    US Post Office - Busy, busy

    Busy, busy

    US Post Office - Long lines and lines at self service

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    Long lines and lines at self service

    USPS

    USPS

    2.4(30 reviews)
    4.1 mi

    Lucky to have a Post Office, basically in the Neighborhood. So convenient and you don't even have…read moreto get out of the car for those last minute things you forgot to mail...Drive in one side of lot, around to other side and just put mail in the outside box and be on you way!!

    I'm giving this Post Office 3 stars only because it's close & convenient. I really don't want to…read moreuse it at all. I've been trying to find ways to send digitally the few payments that had to go by check. I've succeeded with most. This certainly isn't the normal way to start a review by saying I never wanted to use it again. But I have a really good reason. Earlier this year I dropped a quarterly Virginia Estimated Tax Payment into the outside drop box as I've done for many years. A few days later I saw it clear my bank in a different manner than the City Treasurer's checks normally clear. It was also much earlier than the checks are normally deposited by that department. I looked at the check on line & it had been washed & a person's name written in. The endorsement was for a mobile deposit to a local credit union. So the person still had my physical check with my address. It took months to deal with all the fallout. My wonderful TowneBank banker worked with their fraud department but my account number had to be changed, which created a plethora of digital payments & charges that had to be changed. The Postal Inspector & the Virginia Beach Police had to become involved. I was instructed to keep my file with all the credit bureaus closed unless someone needed to pull a credit report. The police department gave me logins where I could do this without a charge. I learned that this had happened at other Post Offices, some of which had covered their outside drop boxes. But the Bayside PO's is still is open. My banker's assistant would check my old & new accounts every day and then check with me to make sure everything was an authorized charge. Months of my life were lost dealing with this. So my advice is DO NOT ever put anything in the outside box at this Post Office. Always go inside. Be safe and careful there.

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    USPS
    USPS
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    Naval Base Branch Post Office

    Naval Base Branch Post Office

    1.8(4 reviews)
    6.2 mi

    I am 80 years old and have a 19-year-old daughter who is a US Navy Sailor. Today, I want to send a…read moreletter to Facebook because I don't know if anyone can hear my small voice. As an old father who misses his daughter when she is away, I often write letters and send gifts to my daughter to soothe her longing, but I did not expect that this time, my daughter has been tortured several times and only receives promises but still haven't received the gift box while I'm writing these words! The gift box arrived in Norfolk just over a week ago. (Please see Post Office Receipt). One day, my daughter will have to go abroad; I don't know how long it will be before my daughter receives a letter from his old father. This story reminds me of the days in the Viet Cong labor camp when South Vietnam collapsed in 1975. As an officer of the Army of the Republic of Vietnam, I was forced to do hard labor for more than five years in the camp's distant forest. On the day my father passed away, six months later, I received a letter from my family telling me the sad news! I hope my beloved daughter will receive news from her family faster and won't be as unhappy as me! Respectfully and Salute. Kiet Anh Vo PLEASE HELP!!!!

    The guy here is a total asshole. I would have liked to spit on him for thinking he could talk to me…read morethe way he did. Service is trash but your package will get where it needs to go so when you see the guy who works here make sure to treat him like trash too. Its always the same guy.

    U S Post Office - postoffices - Updated May 2026

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