Business is handled with a lot of personal care and responsibility. The staff were very helpful…read moreand respectful, so I will be back.

There is not a UPS location nearby, so I started using Cardinal carriers and it is actually MUCH…read morebetter than going to any UPS store directly. You can still drop off all your Amazon returns and UPS packages. You can ship out anything you could need with variety of different carriers so they make sure that you're getting the best rate. It's also a nice family owned business & you get treated like part of the family every time you are here. Highly recommend.

Lady assisting me was so friendly and helpful. Reasonable prices. Lots of gift items inside…read more Ronnie's jelly's we're amazing.

From the owner: Ship It and More is your trusted local shipping and business services center in Whitesboro, TX. We…read moreprovide reliable domestic and international shipping through UPS, FedEx, USPS, and DHL, as well as freight shipping for large items. Our store also offers convenient business solutions, including printing, faxing, notary services, document scanning, and private mailbox rentals with secure package receiving. Whether you're sending a package across town or overseas, managing your business mail, or getting documents notarized, Ship It and More in Whitesboro makes it fast, easy, and professional.

The people who work here are very nice. But, unfortunately I'm very disappointed with the last two…read moreshipments I made out of here. I'm not understanding why I am told my packages will deliver to San Diego in 3 days and then by the end of the 2nd day it's just barely made it to Fort Worth! It doesn't make any sense, unless they're delaying when they're shipping my stuff. The last two I shipped were for birthdays and I thought I could trust FedEx over USPS to get it there on time. I may as well pay priority shipping over at USPS. Its a sad day I may add when I can trust a government entity to handle something more efficiently. It's too bad but I can't trust this location any longer. I'll have to go to UPS, unless I can afford for my package to be lost in transit for days past the scheduled delivery date.

While I have never personally shopped with this location, the level of customer service I received…read morerecently demands a five star review. A few weeks ago while looking at road legal tanks for sale (why wait in traffic if you can just drive over it?!) I decided it would be funny to call up this FedEx location and pretend I was shipping a tank. I gave the dimensions of 80 ft long by 20 ft wide and 20 ft tall. The clerk with whom I spoke didn't even falter! Then he asked for the weight. I told him it was in the vicinity of 10 tons, and rather than catch on to the joke, or hang up, HE STARTED CALCULATING HOW I COULD SHIP MY IMAGINARY TANK. After talking to another employee, a consensus was reached that while I COULD SHIP MY FAKE TANK THROUGH FEDEX, I would have to go to a separate location and get special shipping. The employee then estimated it would cost me somewhere in the ballpark of five figures, thanked me for my business, and wished me a nice day. Now if I ever actually buy a tank, I know who I am going to!

Met Joel today at pack and parcel. A wonderful & engaging young man. I received great service and…read morewitnessed another customer experience the same high level of service and positive engagement. Further he showed concern for a co-worker who was awaiting surgery and was asking other employees to sign a card of encouragement. In a day of rare customer service he exceeded all expectations. Five Stars for this representative of Pack and Parcel.

Victoria was fantastic, she was so helpful along with a young man who I did not get his name!…read more Definitely recommend this place!

Always on their game. The nicest employees you'll meet , I love that they're so fast too!!!read more

I went to drop off some return items that my wife always did ! Now that I'm divorced. I'm learning…read moreto live again with all these admin things The beautiful young black woman at the front was so helpful wrote down on a Post-it note what I needed to do to go forward with the return process cause does the item still wasn't marked as delivered on my end ! I did not get her name but super kind!!!! I also needed to get exemption from immunization notarized for my daughter for school ! and Miss Katrina that helped me was so sweet kind and helpful not only with the information but the whole process simple easy for me ! Im proud that I'm in Royse city and instead of moving, I may stay here I could this kind of service and kindness in my life !someone's always there to help me I hope that people from here continue to be this way really fast growing town in these women still made me feel like I was at home in a small town! And a if u girls get to read this post thank you very much !!!

Will never use this place for shipping again. They charged me $2 to print 1 single paper with the…read morelabel on it. (I've never been charged at any other shipment place in the area to print the shipping label) When I went to pay the $2 he said it would have to be cash, and when I said I did not have cash and would have to go somewhere else with my package he pointed to the door and said it would be a extra $.75 to use a card. He acted beyond annoyed to have to run my card, and said he would just do it since it would be a loss for them if I had to go somewhere else since he already printed the paper. Never again. I wish I could give 0 stars

Arif (I hope I'm spelling it rite) was SOOO helpful!!! I had to overnight a package and he made it…read morea breeze. So helpful and kind!!! I would recommend this place to ANYONE!!! Also they have funny cards.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!