I found this Post Office when I first moved to the area about 4 years ago. This is my go to as…read morethey are not far from my house, great customer service/Staff and the best part is that (at least in my experience) it doesn't matter what time of day that you go there is never a crazy long line or wait.

The desk clerks should greet their customers with a "Hello" rather than seeming unhappy.read more

This is amazing!…read more Somehow I left my drivers license ( with my old address) at this post office. Luckily VIC found it and listen to what he did- he found the package I had sent, looked up the address of where I sent my package from, GOOGLED it, called them- and had them relay the message to me that he had found my Drivers License. So I just came back and picked it up. VIC is a life saver. We need more people like him in this World.

Yeah, USPS sucks. It just always does. I hate when returns for packages only do this place... lines…read moreare always so long, employees are the rudest people you'll ever encounter, and they make things as difficult and inconvenient as they possibly can for you. It always is a negative experience, never fails!

I Live on Pinnacle Bay PT and our Mail Carrier is the best. She is very nice and always on time…read more She is a great person and always friendly. She is awesome and USPS should know that. Give you Mail Carrier a hug because they have a demanding job to get your mail to you as quick as possible. that can be stressful because the public depends on them to get it right and not loose important mail and documents. I Like the Little Elm Post office. Everyone has always been real friendly and Helpful except for a couple people that were having a bad day. Everyone has a bad day. People will change if you let them. I always give people a second chance and everyone should too. I believe everyone has a lot of good inside them and sometimes everyone has bad days and can let life and the job get to you and change your mood. If someone is being rude just tell them you love them and God loves them and this will change their attitude. Sometime people just need a little help when they are having a bad Day. Good Job Little Elm USPS. :)

we sent out 68 wedding invitations. only two from addresses around the nation and the world were…read morereturned as undeliverable. Both of them from Little Elm PO and both were CORRECT up to date addresses. These were mailed from another PO less than 10 miles away. Clearly, this PO is in need of better management and oversight.

On Tuesday, January 27, 2026, at approximately 2:00 PM, I went to mail three packages at the post…read moreoffice. At that time, the front desk was closed, so I used the self-service kiosk. After the kiosk accepted my payment of $35, the machine jammed and misprinted the first shipping label. An employee was called to assist and reset the machine, which resulted in my entire transaction being erased. I did not receive any usable shipping labels, and my payment was not refunded. As a result, I lost $35 due to a kiosk malfunction and the subsequent reset performed by the employee. I am requesting reimbursement of the $35 charged and guidance on how this issue will be resolved.

Living at the same address for last 20 years. In the last 2 years mail service is absolutely the…read moreworse i have experienced in 78 years if life. At minimum, monthly i get my neighbors mail or they get my mail. The latest debacle I received what appears is somebody else's passport to an address that is not even on my street, the incompetence of the mail delivery system is ridiculous. Word to the wise - DO NOT RELY ON THE USPS TO DELIVER ANYTHING OF IMPORTANT TO YOUR HOME ADDRESS.

NOT AN ACTUAL POST OFFICE! Fix the name of this. This is ridiculous. Wasted so much time driving to…read morethis place that isn't even a real post office.

got here at 12:30 and it says it closes at 1pm. Was already closed. definitely ain't a post office…read moreat all?

Too bad it isn't possible to give 0 stars. This post office has several issues…read more 1. They never have the priority or express mail packaging available. Don't waste your time coming here for that stuff. Just go to the one on Stonebrook 2. The kiosk machine seems to rarely be in service and when it does work it will charge your credit card but not spit out the postage. Don't bother calling the postal service about a refund or anything else regarding the kiosk. Only the store personnel can assist you. Which leads to the 3rd item. 3. The store hours don't seem very reasonable. They aren't open the times I can get there this the reason to use the kiosk. The postal service owes me a refund of $14 for postage that never printed but since I can't get there during their hours I am out of luck. Even though the Stonebrook location is a long ways away, I have to go there for anything postal related. Maybe someday the government will hire someone that will change the attitude of the postal service by introducing an aspect of customer service!!!

Tasha, Tasha,Tasha!! First time here, you helped my mother and I and you are awesome!! Great…read morecustomer experience! Very friendly and helpful and had a conversation the entire time you were multi tasking all our packages we were mailing. Thank you! We will be back to see you for sure!

2024 Yelp 100 Challenge - #38…read more Visited this Post Office for my passport application and I was in an out in no time. The postal worker was kind and friendly and it was an easy in and out.

That branch is a black hole for mail. Especially if the envelope looks like it might be a birthday…read morecard. If you are mailing a gift card, I recommend sending it certified mail. We have NEVER had one make it through the system otherwise. Also, their outgoing Wichita Falls basket is next to the basket (according to USPS staff) that goes to Savannah. I had a package from overseas make it to Aubrey post office only to be routed to Wichita Falls twice. The circle only stopped when I called with the shipping information, then it took another 3-4 days working days to make it to my house. We also had a box of checks from the bank sit at the Aubrey post office for several MONTHS before it finally arrived. It required multiple calls and a site visit to get them moving. I recommend paying g extra for an alternative shipping method. I assumed they were understaffed because of the population growth in the area but after going there and seeing how things work, I think it is either poor leadership, otherwise I engaged employees, fraud, or perhaps a slow carbon monoxide leak.

1/28/23 It's the closest & convenient USPS & wanted to drop off cards for late bday cards…read more So this is located in the plaza where many other shops are located. It was quick survey & perhaps it's not such a fair review at the end of the day on a Saturday. There was litter on the floor & it made it look unkempt. The lobby that is already closed (6pm) is small. No muss, no fuss.

I've come in several times Natasha and Tee. are always very helpful, fast, professional places is…read moreusually pretty clean, often able to get in and out very quickly.

So glad I found this place so much quicker than going to the post office quick easy friendly can't…read morebeat it in and out! And there's so many little things to buy in there as well Kinda like the one stop shop

I don't think there has ever been a time where I have walked into this post office and there isn't…read morea line, BUT then again, what post office have you been to where there isn't a line a some time?! I must say, the workers here are really friendly, they greet you with a smile, they take their time while also keeping things going and if you need assistance with anything as far as how you should send a parcel or they're opinion on what's best, they will help you there as well. It's close to my job, so I mean, it's convenient to go here and get things done.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!