1/28/23 It's the closest & convenient USPS & wanted to drop off cards for late bday cards…read more So this is located in the plaza where many other shops are located. It was quick survey & perhaps it's not such a fair review at the end of the day on a Saturday. There was litter on the floor & it made it look unkempt. The lobby that is already closed (6pm) is small. No muss, no fuss.

I've come in several times Natasha and Tee. are always very helpful, fast, professional places is…read moreusually pretty clean, often able to get in and out very quickly.

This is amazing!…read more Somehow I left my drivers license ( with my old address) at this post office. Luckily VIC found it and listen to what he did- he found the package I had sent, looked up the address of where I sent my package from, GOOGLED it, called them- and had them relay the message to me that he had found my Drivers License. So I just came back and picked it up. VIC is a life saver. We need more people like him in this World.

Yeah, USPS sucks. It just always does. I hate when returns for packages only do this place... lines…read moreare always so long, employees are the rudest people you'll ever encounter, and they make things as difficult and inconvenient as they possibly can for you. It always is a negative experience, never fails!

I love this business. They have so much more to offer than any of the UPS or FedEx stores. They…read morecarry a large inventory of boxes and supplies and their customer service is the best!! I ship a lot of weird shaped parts for my business and they always have the box I need, or make a box for me. They even help me pack if I need it. I cannot recommend them enough!

This morning, my husband and I went to the Zip It location in Little Elm to get a parental consent…read moreform for a visa application notarized, and the experience was infuriating. The woman at the counter was rude, dismissive, and unprofessional from the moment we walked in. She didn't bother to properly read the form and incorrectly claimed it couldn't be notarized. When my husband politely corrected her, she snapped in a condescending tone, saying, "I can read that." This same form had been notarized elsewhere before, and when we went to a UPS on Main Street afterward, they notarized it immediately without any issues. This employee clearly lacks basic customer service skills. We will NEVER return to Zip It. Absolutely unacceptable behavior!

I Live on Pinnacle Bay PT and our Mail Carrier is the best. She is very nice and always on time…read more She is a great person and always friendly. She is awesome and USPS should know that. Give you Mail Carrier a hug because they have a demanding job to get your mail to you as quick as possible. that can be stressful because the public depends on them to get it right and not loose important mail and documents. I Like the Little Elm Post office. Everyone has always been real friendly and Helpful except for a couple people that were having a bad day. Everyone has a bad day. People will change if you let them. I always give people a second chance and everyone should too. I believe everyone has a lot of good inside them and sometimes everyone has bad days and can let life and the job get to you and change your mood. If someone is being rude just tell them you love them and God loves them and this will change their attitude. Sometime people just need a little help when they are having a bad Day. Good Job Little Elm USPS. :)

we sent out 68 wedding invitations. only two from addresses around the nation and the world were…read morereturned as undeliverable. Both of them from Little Elm PO and both were CORRECT up to date addresses. These were mailed from another PO less than 10 miles away. Clearly, this PO is in need of better management and oversight.

NOT AN ACTUAL POST OFFICE! Fix the name of this. This is ridiculous. Wasted so much time driving to…read morethis place that isn't even a real post office.

got here at 12:30 and it says it closes at 1pm. Was already closed. definitely ain't a post office…read moreat all?

Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

These guys were patient with me and helped me when I made a mistake that was a waste of my time…read more They went beyond the extra mile for me to get my I9 verification. Very helpful. Excellent human being that guy Jason is.

I found this Post Office when I first moved to the area about 4 years ago. This is my go to as…read morethey are not far from my house, great customer service/Staff and the best part is that (at least in my experience) it doesn't matter what time of day that you go there is never a crazy long line or wait.

The desk clerks should greet their customers with a "Hello" rather than seeming unhappy.read more

I actually love this place! Going to the post office can be a stressful situation when standing in…read morelong lines and trying to retrieve a lost package. But think of how the employees feel. Having to deal with us customers all day long, some of which are quite unpleasant. My apartment is not easily accessible at all. Fedex has actually misdelivered an important package to a random hallway spot which was really annoying. The package was missing for days until I stumbled upon it while walking my dog. But my mail carrier Michelle always goes above and beyond to make sure that my package is received. Mistakes happen, but we under-appreciate these people. They're trying and they really do care just be patient. I've made mistakes myself as a mail carrier so I understand. But I love this place!

The Colony is growing yet we are still stuck with the worst Post Office with outdated equipment and…read morelaziest staff. The self service machine needs to be serviced any time I go to use it. They never restock any of the priority or express labels or packaging and if you ask about it, you're met with a surly attitude telling you to check another post office. This is after you wait in line for 30-40 minutes. I'll drive to the next town before I ever waste another minute at this post office again!!!!

Bobbi and her employees at UPS are so rude. I've been coming here for 5 years and dealing with…read moretheir rudeness but today I've had enough. She yelled at me for not knowing the postal code of Lisbon Portugal instead of just looking at the address I was trying to show her and help me.

This location's employees are very helpful and pleasant every time I come in. Both registers are…read morealways staffed. Receipts are given with every transaction and supplies are offered if you didn't come in with what you need to fulfill your transaction. It's very organized and clean throughout the facility. The only drawback for me is that during busy times, personal boundaries maybe invaded a little.