1/28/23 It's the closest & convenient USPS & wanted to drop off cards for late bday cards…read more So this is located in the plaza where many other shops are located. It was quick survey & perhaps it's not such a fair review at the end of the day on a Saturday. There was litter on the floor & it made it look unkempt. The lobby that is already closed (6pm) is small. No muss, no fuss.

I've come in several times Natasha and Tee. are always very helpful, fast, professional places is…read moreusually pretty clean, often able to get in and out very quickly.

This is amazing!…read more Somehow I left my drivers license ( with my old address) at this post office. Luckily VIC found it and listen to what he did- he found the package I had sent, looked up the address of where I sent my package from, GOOGLED it, called them- and had them relay the message to me that he had found my Drivers License. So I just came back and picked it up. VIC is a life saver. We need more people like him in this World.

The Frisco Postal Service has been AWFUL in the 20+ years we have lived here. Mail is still…read moredelivered to the incorrect address, is not delivered at all, and packages requiring signatures have been signed for by postal carriers and just left in the mailbox. The phone number is VERY RARELY answered, and in-person service on Stonebrook is less than stellar.

I love this business. They have so much more to offer than any of the UPS or FedEx stores. They…read morecarry a large inventory of boxes and supplies and their customer service is the best!! I ship a lot of weird shaped parts for my business and they always have the box I need, or make a box for me. They even help me pack if I need it. I cannot recommend them enough!

This morning, my husband and I went to the Zip It location in Little Elm to get a parental consent…read moreform for a visa application notarized, and the experience was infuriating. The woman at the counter was rude, dismissive, and unprofessional from the moment we walked in. She didn't bother to properly read the form and incorrectly claimed it couldn't be notarized. When my husband politely corrected her, she snapped in a condescending tone, saying, "I can read that." This same form had been notarized elsewhere before, and when we went to a UPS on Main Street afterward, they notarized it immediately without any issues. This employee clearly lacks basic customer service skills. We will NEVER return to Zip It. Absolutely unacceptable behavior!

we sent out 68 wedding invitations. only two from addresses around the nation and the world were…read morereturned as undeliverable. Both of them from Little Elm PO and both were CORRECT up to date addresses. These were mailed from another PO less than 10 miles away. Clearly, this PO is in need of better management and oversight.

I know people only tend to write reviews for bad things that happen, but I think this is a great…read morepost office. I recently mailed a package and the postal worker asked me if there was a suite and I said no. But when I got home, I realized there was indeed a suite and I was able to call back up there and they added it for me. I never expected in a million years they would put me back on the phone with the person who helped me and they would adjust the mailing address for me. Completely unheard of customer service in these days and times where service is typically lacking. Thank you so much, Little Elm post office!

NOT AN ACTUAL POST OFFICE! Fix the name of this. This is ridiculous. Wasted so much time driving to…read morethis place that isn't even a real post office.

got here at 12:30 and it says it closes at 1pm. Was already closed. definitely ain't a post office…read moreat all?

Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

These guys were patient with me and helped me when I made a mistake that was a waste of my time…read more They went beyond the extra mile for me to get my I9 verification. Very helpful. Excellent human being that guy Jason is.

I found this Post Office when I first moved to the area about 4 years ago. This is my go to as…read morethey are not far from my house, great customer service/Staff and the best part is that (at least in my experience) it doesn't matter what time of day that you go there is never a crazy long line or wait.

The desk clerks should greet their customers with a "Hello" rather than seeming unhappy.read more

The Colony is growing yet we are still stuck with the worst Post Office with outdated equipment and…read morelaziest staff. The self service machine needs to be serviced any time I go to use it. They never restock any of the priority or express labels or packaging and if you ask about it, you're met with a surly attitude telling you to check another post office. This is after you wait in line for 30-40 minutes. I'll drive to the next town before I ever waste another minute at this post office again!!!!

The Colony Post Office continues to disappoint! Why is nothing beig done to improve the performance…read morefrpom this office? On February 21st I received a credit card bill from Citi Bank due on March 19. Because of past poor performance I decided to drop off the payment at the outside mailbox at the P.O. On March 16 I got a reminder that the payment was still received. I called them and started the work to get Citi paid. I was told that if it showed up after the due date and the payment had been processed over the phone the paper check would be returned. To this date April 6, 2026 it still has not shown up t Citi? Can't this office be merged with another more effecient post office in a neighboring city??

The people who work here are not nice people at all I walked out they were so rude and not helpful…read moreat all. They are very close to home but from now on I will go the extra miles to the FedEx where they are kind helpful and nice to work wit.

Bobbi and her employees at UPS are so rude. I've been coming here for 5 years and dealing with…read moretheir rudeness but today I've had enough. She yelled at me for not knowing the postal code of Lisbon Portugal instead of just looking at the address I was trying to show her and help me.