I did not make appointment but was assisted promptly. The agent who assisted me (wish I could…read moreremember his name) was so courteous and efficient, and even appeared joyous. My visit was a very positive experience and rate it 10 out of 10!

Very kind and helpful staff! The woman checking people in got right to the bottom of my issue and…read moreresolved it quickly. This place is great!! I've been trying to sort out my issue on line and through the mail with Fort Worth office but I didn't want to go into Fort Worth office as they've been rude and unhelpful. This Denton office is the complete opposite!

No matter what kind of business you have the misfortune of needing to conduct at this place, it's…read morealmost guaranteed that you'll encounter surly workers whose disdain for their jobs is on full display. I actually think the job description for employment here reads something along the lines of, "Do you have a great deadpan? Come join our team! People skills not required. A rude and condescending nature is preferred. Help us achieve our goal of 100% customer dissatisfaction!" At least for passport renewals the process is mercifully quick. Appointments are in 15 minute increments, but they probably won't even take that long. Thank God for small favors!

I can't even put into words the amazing treatment and kindness these employees of this…read moreestablishment had. We wanted to get married so within 15 min we were in and out with our marriage license, Arie was so nice and made the process so easy and understandable. After that, she recommended James to marry us. James Kerbow married us and all I can say is I will be recommending him to other friends. He was so down to earth, sweet, and got deep and personal with us. He explained everything so well and made us feel like life king friends. Best service I have ever witness. What they are doing here is perfect!

Wowzers! What a beautiful building! The inside looked so nice I thought I was lost. I went to the…read morefront desk in the Loby and was greeted with a larger than life smile. The very nice Lady was all to happy to direct me where to go! When I got into the building inspection office it wasn't obvious what to do or who to talk to. There were 2 people sitting in what appeared to be a mock waiting room. I waited patiently in front of the counter for what seemed like an excessive amount of time. I was never acknowledged or directed where to go. I finally asked a fellow patron singing in on a clip board marked with a sign that said "Complete Application". He told me to sign in on the clip board and someone would eventually get to me. Overall the experience was good but they could stand to communicate more clearly with better signage.

The police never seems to care about any issues I bring. They didn't care when I was domestically…read moreabused. They don't care that about a safety issue at my hotel. I left with my door locked. I returned and it was unlocked. It wasn't housekeeping because my room was not clean. I requested camera footage from the hotel and was denied. I asked an officer to request camera footage. He declined. He stated that since nothing was taken, there was no reason to investigate. He said that the police are reactionary and not proactive. Asked him if he was okay with that. He said he was not going to investigate something where there is no proof of anything happening. If a woman gets assaulted or kidnapped and sold into sex trafficking, it's on y'all now.

The Colony has one of the best small police departments in the state. They are very involved in the…read morecommunity and allow the community to participate in many events. There is also a safe exchange location here which is under 24 hour surveillance.

A small but self-sufficient library suitable for book readers of all ages. Staff are courteous,…read morehelpful and quick. Creating a library card, placing a hold on a book and lending it on my own - All of these were pretty quick and easy. I was in and out of the library in 15 minutes. Their website is user-friendly and easy to search for books. Lastly, there are plenty of parking spots available with curbside pickup options. The only reason I couldn't give it a 5 star rating - Library was too noisy to sit & read.

Very nice, clean bright space for reading, studying, writing and browsing books. Their friendly…read morestaff is positioned at desks right at the front entrance. They are literally ready and waiting. It's a smaller library and very updated. Little Elm library also has afternoon and evening events including family crafts and movies. Monday through Thursday the library is open until 8pm which is super convenient for just about any schedule. And this location is also open on Sundays from 10am-3pm. I like it.

I went to this library to use the computer and printing sevices. The computers were slow to…read morefunction. I was amazed they had a charging dock for phones! I went to the charging station, but the chargers were VERY slow to charge. They would not charge above 9%. This was disappointing. I went home to make certain that my phone was working and it worked with other chargers. Printing is 10 cents a page for black and white. The printing machine was very easy to use. The library was clean and organized. It was very hard to move around in a wheelchair . It would be beneficial to have more ADA wheelchair spaces. The renting policies for books and videos are great.

I went while visiting family in Denton. I got. Visitor card and accomplished my mission to print…read morecolor copies. Staff were very helpful.

I've been visited many lodges during my Masonic journey. Lebanon Lodge is the most effective and…read more"Masonry focused" lodge that I have ever experienced. I became a member about two years ago. "Hat's off" to Lebanon Lodge!!!

They moved!!! To 5533 FM 423 FRISCO. (fm 423 and Lebanon,…read morebehind McDonald's) Hope this helps y'all and save some time too!!

They're kind people. But there's a line, not the typical "take a number take a seat." And they…read moredon't do driver's license anything, just registration. But they don't tell you that until you stand in line for half an hour.