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Social Security

3.4 (58 reviews)
Closed 9:00 am - 4:00 pm

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A third world country is more organized than USA. Poor customer service, talking to them is like talking to GED students. Have no concept of appointment nor have any ability to think and forget about resolving issues. Customer service was not able to make an appointment and look at the long lines...

Agent kept on smiling my number

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9 months ago

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2 years ago

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8 months ago

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11 months ago

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1 year ago

Once my appointment was set the rest of the process went smoothly. I was called to window on time. Agent assistance was great!

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1 year ago

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1 year ago

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2 years ago

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2 years ago

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4 years ago

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3 years ago

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2 years ago

Helpful 5
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2 years ago

Helpful 3
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1 year ago

worst office I've ever had to deal with. place is a nightmare. staff is rude and incompeten.

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3 years ago

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3 years ago

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8 years ago

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4 years ago

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3 years ago

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4 years ago

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4 years ago

Fast and smooth experience! There was a line out the door when I arrived, however it moved very quickly!

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5 years ago

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7 years ago

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7 years ago

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5 years ago

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3 years ago

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3 years ago

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5 years ago

This office is closed regardless of what the website designated as office hours. Today is Thursday 12/17/20 at 11:20

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9 years ago

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9 years ago

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4 years ago

Eh. It's the government. They'll take care of whatever you need, but only as long as it's w/ their convoluted process.

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7 years ago

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4 years ago

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Photo of Jo L.
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9 years ago

Came in to get replacement ssn card for my son. Pretty speedy and good customer service. Better than other SSN office I had been to before.

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Photo of K C.
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5 years ago

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17 years ago

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8 years ago

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8 years ago

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8 years ago

Wednesday is the best kept secret. They are only open 1/2 day so you need to get there before 11:30. But you get in and out quickly.

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Photo of Lupe P.
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9 years ago

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Page 1 of 2

Ask the Community - Social Security

Review Highlights - Social Security

I got the text message to go to my window and my name change from marriage was done in less than 4 minutes.

Mentioned in 4 reviews

Read more highlights

John & Judy Gay Library - 05/29/24

John & Judy Gay Library

(28 reviews)

This is a pretty good library for what I've done -- I always visit online and reserve books, then…read moredrop by to pick them up. It always seems loud in here so I wouldn't advise trying to get anything done where you need it to be quiet. I like that they have a drive-up book return too -- very convenient. This library does not participate with the Libby app -- not at the time of this writing -- so if you reserve an ebook, you'll need to download the app they do work with. They FINALLY got more parking added here -- it's been so tough to find parking but there's a long new section of spaces now.

this group of people just started talking for a good 15-20+ minutes while i was studying. pretty…read moresure they're doing tutoring lessons (very sure, i heard them talk about strategies, SATS and all that, they'll be doing 2 30 minutes sessions $63/ea. ok pricey.), could simply have the conversation anywhere else, or outside to be polite. i came to study in peace and quiet. library's are supposed to be peaceful and quiet. very inconsiderate group of people. love the library though, i will come back, hopefully the staff is able to see and address this next time if this happens. stopped studying just to write this review lol, anyways they're still talking. just gonna turn my music up until they go away, ig i'll update with how long the conversation takes + any juicy details i overhear ?? ok posted this at 4:20something they finally parted ways @4:27..

Texas Department Of Public Safety - Dps McKinney

Texas Department Of Public Safety

(107 reviews)

We had an appointment for my daughter's permit on her birthday and everyone was so pleasant and…read morehelpful! She was wished a happy birthday many times and it just made getting her permit even more special. If you're prepared, you're in and out very quickly. The initial greeters were so friendly and helped expedite the process as well.

My First experience with McKinney DMV I walked in got my ticket # in that little machine of theirs…read moreset down and waited 15 to 20 minutes then out of the blue we were all told over a "speaker" that IF YOU DIDN'T HAVE AN APPOINTMENT YOU HAD TO LEAVE YOU WOULDNT BE SEEN After they Knowingly knew that people had been waiting along time in that Lobby me being one of them. I was Furious !!!!! So then I went on line to make what should have been a simple address change for a new DL after having moved that's all I needed but .... STOP THE PRESS !!!!!!! because it's now been months at least 3 months and I'm still waiting for my DL I kept proof I submitted it and paid for it just in case I get stopped or God Forbid the worst happens but What the H - - I have not received my new DL yet so then I try to call the DMV to get it resolved and ask WHY???? "NIGHTMARE, !!!! Number 2 Impossible to do What I get is this stupid robotic recorder that you can't even communicate with to get you in touch with a "live" agent on the phone to attempt to ask them "WHY" after doing everything on line have they "NOT"sent my renewal to me Its been way to long.... I did everything and paid them so where is my dam DL ????? People FYI I've never experienced such difficulty as I have experienced with McKinney DMV in my 70 years What is wrong with those people What more does a person have to do

USPS Post Office - Seriously

USPS Post Office

(28 reviews)

Folks, know that all your information from your P0 Box you offer into those grey toss boxes, are…read moreNOT recycled, but are tossed into the GARBAGE. BE aware, BE smart. Be aware of what YOU toss into those bins. Be smart and dispose of YOUR personal information properly. February 2026

If I could leave 0 stars I would. The parking lot is already a nightmare and inside always has long…read morewaits. But today I stopped by in the morning before work to drop off two packages that I had QR codes for. Used the self kiosk since there was only one person in line there and the normal line had about 10 people. Printed my postage and put them on my package, got my receipt, all good to go. Went to drop off my packages in the package drop off bin but it was locked so went over to the counter to ask where I could leave the packages and the counter lady told me to get in line. I told her I used the kiosk, my packages are good to go but the bin is locked I just need to set the packages down. And she told me that she did not care and I have to get in line to hand them to her. I have been going to USPS for years, multiple locations, even in different states, and have NEVER been told I have to get in line to HAND a package to a clerk when the package already has the postage and everything on it AND I had my receipt. I am not waiting in a 30 minute line with 10 people ahead of me to do that. Either unlock the bin or have a counter reserved for drop offs like EVERY other USPS office has. And besides the fact, SHE could've been more respectful too. Will never go to this location again. I went to a different USPS right after this situation and dropped them off at the counter they have designated for drop offs, and walked out. No waiting in line.

Social Security - publicservicesgovt - Updated May 2026

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