Every time I go in there I'm always greeted and waited on immediately. The staff always friendly…read moreand welcoming. Prices are the best

I was unable to get in. It was so busy and there was No parking. I ended up going to one in…read moreMcKinney.

Best place/people ever.. all the reviews are on point, the memory, the radiance, the superb…read moreservice! I could go on... sincerely, thank you so much for being the light to deliver the kind of service ALL companies should exude; you were presented in my life during a dark time in need... & the kindness shown was heavenly. --Been coming here for a couple years, (5/2021) during my dad's chemo; it had a been a rough year w/covid & cancer dx 8/2020; you have surpassed every expectation & more... every single package to El Salvador & France made it. & domestic too... I'm in medicine & I don't commonly see this excellence in treating people outside of healthcare .. & even then, we get weary & bogged down with seeing some if the worse maladies & sometimes ppl.. it gets enough to wear my soul down & I disappoint both my Fathers above with my exhausted attitude. I'm so grateful & will always travel out of my way to get every one of my shipping needs met because you care that much about your customers & the pride in your work that you provide.. they even went beyond when i needed receipts of the many dhl packages sent during my dad's treatments for an estate battle afterwards.. he emailed them with a smile felt over the phone. Your caring way is the kind of person i strive to be...many blessings upon you as you continue to shine your light.

I'm actually a little surprised this place only has 18 reviews. Come on people! Do better, be…read morebetter! I believe in giving credit where credit is due. This has become one of my favorite places just solely due to their superb service. I'm going to do everything I can to support this little hidden gem. When I need to ship packages, I'll wait until I'm in their area just so they can have the business. Definitely check this place out!

Met Joel today at pack and parcel. A wonderful & engaging young man. I received great service and…read morewitnessed another customer experience the same high level of service and positive engagement. Further he showed concern for a co-worker who was awaiting surgery and was asking other employees to sign a card of encouragement. In a day of rare customer service he exceeded all expectations. Five Stars for this representative of Pack and Parcel.

Victoria was fantastic, she was so helpful along with a young man who I did not get his name!…read more Definitely recommend this place!

Fits my needs perfectly!…read more I have pretty good feelings for this place, despite reading the other reviews. They've fulfilled all of my needs from simple USPS/FedEx/UPS drop-offs to notary questions (they pretty much have a notary all the time, but you can always call ahead to check on the day of) to finding Priority Mail boxes that the USPS shops don't even have (shoe box sizes!!). After consistently coming here for half a year now, I would say I do agree that the customer service isn't always 100% and sometimes packages do get delayed. 2-Day Priority sometimes mean 5 day delivery :( but if you're in that emergency, go to a USPS/FedEx/UPS store instead and not an all-in-one.

Do not ho to this establishment when I first start going there 10 years ago service was great, now…read morethe owner is rude. no receipts and tracking for ebay. i was charged for 24 pounds on my package which it only weighed 10 pounds. since It was on a ebay label, did not find out until weeks later. i was charged 126.00. no refund

Great service! Relaxed employees with good attitude ready to…read morehelp to the public! Very professional and friendly! Thank you for your good services!!

These guys were patient with me and helped me when I made a mistake that was a waste of my time…read more They went beyond the extra mile for me to get my I9 verification. Very helpful. Excellent human being that guy Jason is.

04/26/22- Tuesday…read more Veteran-Owned (Prior USMC/ Marine Corps) Business!!! He's very fast. I paid the the same price. Will definitely return.

Not impressed. My pre-paid postage package was too large for the mail receptacle and there were no…read moresigns as to where I could drop my package, although there was a sign telling customers where packages could NOT be dropped. Consequently, I had to stand in line. Also, I chose to go to this facility because it's the main facility for Plano and I needed my package to depart the facility with the early collection parcels. I arrived at the Post Office in plenty of time to make the early collection time. My package, however, did not begin tracking until almost midnight, so it likely was not placed in their internal collection location until after the early collection time. Poor customer service.

Safe, convenient, and quick! Plus, sometimes Smokey , an adorable black lab is there.read more

Im a small business owner and ship everything out through here, they always ship out my products…read morequick and never lose a package, also they have a super cute dog that is the sweetest

GREAT STORE & Why even bother with the Slow Always backed up with 1 person working Post Office?!…read moreRay is THE BEST & this store is 1 Stop shopping Too! So many things that would make Perfect gifts & No mall hassle I took my older IRS returns to shred there too & I've sent many faxes there also Seriously it's the Only place you should go with your mailing needs Etc.

HUGE emphasis on the "N More"!!! I walked in thinking i was just gonna print a shipping label and…read moresend out a package but i got so much "more" ;) Not only can they handle all your shipping needs with ease, you can also grab some small dog toys, some cbd treats, pickles because who doesn't love a tasty pickle? They have some lovely local goods in store such as sauces, syrups, salsa. I had to hurry and get out of there before i spent all my money lol i am a sucker for a good sauce so my eyes lit up when i saw all the tasty options. I think i remember a Bourbon Bacon BBQ sauce, i mean do i need to say anything else? There is children's books, stationery, seriously almost everything you could think of and then some. Nolan was an amazing help, getting my package together and assuring it would be shipped safely. I will definitely be returning!!