Many thanks to the nice young man who put the SIM card back in my phone when I couldn't. It still…read morecame up with a SIM card error, but for some strange reason it fixed itself a few minutes after I left and is now working fine again.

Service was decent they charged a lot compared to other places that I've checked not a bad place…read morebut look around for more affordable options before coming here.

They replaced the screen on my iphone while I waites and gave me a veterans discount. Mr Hauner was…read morepolite and technically competent. Bill P.

I hate buying new phones, and these guys have fixed or updated mine for the last few years. I've…read morehad batteries replaced as well as a new charger port installed, neither of which I would have been able to accomplish on my own. Not really sure what the negative reviews here are about. Some things like back orders and software glitches are beyond their control. They're pretty clear with me before I leave the store that they'll let me know when the part comes in. Great service, friendly guys to work with. And the TVLand reruns are a great feature in the store.

VERY knowledgeable Crew who will fix what they say they will.read more

Great affordable phone repairs recommend it to anyone!!! Amazing customer service, great location…read morenot to far from downtown Yakima. It has from cases to phones to repairs you name anything that you need for you're Mobil device they have!! They come in clutch

I went to return a watch I bought just three days earlier and was told there'd be a $55 restocking…read morefee. After asking if it could be reduced or credited given my 25+ years as an AT&T customer, the manager came back and said she could lower it to $33 -- which I agreed to. However, after the refund was processed, I noticed she had only adjusted the fee to account for keeping the original $26 tax I paid. This felt deceptive and lacking in transparency. When I asked for her manager's contact info, she refused to provide it. Thankfully, AT&T online support resolved the issue and credited my full amount back. Unfortunately, I can't recommend this location due to the poor communication, lack of honesty, and unwillingness to put the customer first.

These guys were great to deal with, very friendly, attentive, knowledge and nice. Recommend coming…read morehere over the others.

On Wednesday, April 22nd, 2026 I went to the Alpha Computer Center for the first time. What brought…read moreme there was my Apple i-Phone 14 froze while downloading an updated IOS software the night before. Now, if you are like me, you use your smart phone for everything. I freaked out at first, then remembered that I also had an i-Pad and could either text or use Face Book Messenger/ Face Book; to alert family/friends that I would not be available as my i-Phone was frozen. I had also canceled our family land line at our house so this i-Phone was the ONLY phone I had. I was able to wait (about 1/2 hour) while they re-booted my i-Phone and made sure that the new IOS software was downloaded correctly. Apparently my i-Phone was caught in a "loop" and the total amount I had to pay was only $56.35. They were very professional, helpful and understanding of my anxiety about my i-Phone 14. This is the only place I will bring my Apple devices (i-Phone 14 and i-Pad) They are an Apple Authorized Repair Center. Thanks So Much Alpha! I highly recommend you bring all of your Apple devices here for diagnostic and/or repair!

Scheduling my AppleCare+ repair appointment was a breeze, and when I arrived the staff greeted me…read morewarmly and got me checked in right away. They gave me an accurate time estimate, and when I returned a few hours later, my device was ready and in better shape than I'd even hoped for. This place exceeded my expectations from start to finish. Alpha Computer Center will be my go-to for any Apple repair needs going forward. Highly recommend!​​​​​​​​​​​​​​​​

DO NOT USE THIS SHOP! WORST EXPERIENCE EVER I paid $180 for…read morea screen replacement and left with a completely unusable phone. Multiple new hardware failures, a screw rattling around in my phone with no accountability, and no refund. I brought my Samsung S22 Ultra in for a screen replacement. The phone had a screen issue but EVERYTHING else worked perfectly fine, not a single issue. I paid $180 for an aftermarket OLED screen replacement. DAY 1 - FIRST PROBLEM: Picked up my phone - screen worked but immediately had "No SIM · Emergency calls only" error. Phone briefly connected to network for ONE minute, sent a text, then lost all cellular service permanently. IMEI shows up, Wi-Fi works fine, they clearly disconnected or damaged the RF antenna cable or something else during the screen replacement. Can't make calls, can't text, can't use mobile data. Wasn't like that when I dropped it off... DAY 2 - SECOND PROBLEM: Came back and told them I can't call or text. They replaced my charging port claiming it might fix the problem. Got home and phone won't charge. Charging port is all loose and floppy now. Wasn't like that when I dropped it off. DAY 3: Came back with phone that has no cellular AND won't charge. They kept my phone. I had to call them late in the day just to find out what was happening. They said "motherboard needs replaced it is coming tomorrow." DAY 4: They don't call me all day. I call them and they say it didn't show up, maybe tomorrow. Okay, very inconvenient but life happens. DAY 5: No call... again. I call them and they say it's not here, should be tomorrow. They still have my phone. DAY 6 - THE RUNAROUND: No call... AGAIN. So, I call and suddenly it's ready to come and get it. I show up and the guy tells me "it's the SIM card" I ONLY HAVE eSIM NOT A PHYSICAL SIM! Then he says "it's the motherboard." I was under the impression I waited 3 days because they were replacing the motherboard? Then he starts giving me conflicting explanations, eventually saying the phone is no good and needs replaced. Clearly taking no responsibility for all the problems they caused breaking my phone and clearly has no idea how to fix it. Then tells me "we only warranty the screen replacement" basically admitting they don't care about all the other damage they caused. I LEFT AND WENT NEXT DOOR TO VERIZON to try to reprovision the eSIM (Just in case). Verizon called tech support for eSIM and big SURPRISE, the phone SHUT OFF while she was working on it. Cellular STILL doesn't work and the screen I paid $180 to fix is now doing the same thing that I paid them to fix. They fixed nothing and broke everything else. The Verizon tech called Verizon technical support while trying to help. The support person said it sounds like internal physical damage something about legs or connectors being broken. They didn't even know about the screen replacement at that point. Then Samsung support got on the phone and said the same thing, sounds like a physical hardware problem. Multiple tech support people independently diagnosed hardware damage before even knowing this repair shop had touched my phone. Turns out the parts both Tech supports mentioned are parts that have to be removed for a new screen replacement.... Save your money, go to a professional shop. Filing BBB complaint and credit card dispute.

They are very nice people and they work with youi really like this place they are helpful and they…read moreknow what they are talking about plus they have old phone cases for old phones

I've used Cricket Wireless for several years. My daughter went into the store to add her phone to…read moremy plan. They didn't explain any of the charges to her. She has an eSIM but they charged her $10 for a SIM anyway. We are on a plan with a group rate but they charged her the $55 for it anyway plus an additional $25 activation fee. I get it. Cricket just wants more money but the sales person could have at least explained it to her.

I got my new phone at the cricket store at Columbia center mall in Kennewick Washington. They were…read moreextremely helpful! A very nice gentleman helped me, he was very knowledgeable and made the whole process as easy as it could possibly be!