On Wednesday, April 22nd, 2026 I went to the Alpha Computer Center for the first time. What brought…read moreme there was my Apple i-Phone 14 froze while downloading an updated IOS software the night before. Now, if you are like me, you use your smart phone for everything. I freaked out at first, then remembered that I also had an i-Pad and could either text or use Face Book Messenger/ Face Book; to alert family/friends that I would not be available as my i-Phone was frozen. I had also canceled our family land line at our house so this i-Phone was the ONLY phone I had. I was able to wait (about 1/2 hour) while they re-booted my i-Phone and made sure that the new IOS software was downloaded correctly. Apparently my i-Phone was caught in a "loop" and the total amount I had to pay was only $56.35. They were very professional, helpful and understanding of my anxiety about my i-Phone 14. This is the only place I will bring my Apple devices (i-Phone 14 and i-Pad) They are an Apple Authorized Repair Center. Thanks So Much Alpha! I highly recommend you bring all of your Apple devices here for diagnostic and/or repair!

Scheduling my AppleCare+ repair appointment was a breeze, and when I arrived the staff greeted me…read morewarmly and got me checked in right away. They gave me an accurate time estimate, and when I returned a few hours later, my device was ready and in better shape than I'd even hoped for. This place exceeded my expectations from start to finish. Alpha Computer Center will be my go-to for any Apple repair needs going forward. Highly recommend!​​​​​​​​​​​​​​​​

If you are trying to get your electronics fixed here, I would suggest trying going anywhere else. I…read morehave a 2016 MacBook pro, and it recently started to have screen issues where it would randomly go black. I decided to take it to Coretech to see if they would have any ideas as to why it was doing this. I met with one of their Apple product "specialist" who just told me that I would probably have to get my screen replaced, but he would have to run some test first. I then set up another appointment to get my computer all tested so he could pinpoint what was causing my screen issues. After about four hours with my computer, I got a call from Coretech telling me that they are about 80 to 90 percent certain that my screen is the issue and thus needs to be replaced. This procedure was estimated to cost around 450 dollars. I asked them what would happen if I got my screen replaced, but it didn't end up solving my problem. They told me that I would NOT be refunded and they would have to try another solution which would cost more money. Because of the uncertainty and cost of the fix, I decided to do a little more research before I could feel comfortable spending so much money. After looking into my problem some more, I came across an Apple article explaining how some of their 2016 Macbook Pro computers are having a screen backlight issue. Apple was thus allowing customers to send their computers back to be fixed for free. Coretech is supposed to be an authorized Apple retailer with knowledgeable people to assist with Apple products. Instead, Coretech is just lousy knockoff of an Apple store/Genius Bar and should not be trusted. Had I believed Coretech to do their job honestly, I would be out 450 dollars. Ultimately, the fact that their "Apple experts" didn't know about this well-documented issue with my model of laptop is laughable. Here is the well-documented problem my computer was having that Coretech chose to ignore. https://support.apple.com/13-inch-macbook-pro-display-backlight-service

Took a Sprint iphone 7 in to fix the screen. A week and a half later they give me back an ENTIRELY…read moredifferent iPhone. Worse than that the SIM card they put in the phone is not compatible with Sprint. When I went back they said, "Sorry! Good luck getting it fixed." DO NOT TRUST these jokers with any electronic equipment that you have.

She brought my iPhone back to life after a good drenching. Save me from having to get a new iPhone…read moreor go through insurance to receive a new one ! She did her work quickly and promptly. ...and she has a beautiful dog so there's a bonus. I know several other people that are very supportive of her business transactions. She's very affordable and dependable. Nicely done

I went in for a cracked screen repair, and Christy was so nice and so helpful. She started right…read moreaway, and the $300 repair only took half an hour. I got back and she had my phone charging for me and even put on a screen protector for free. Christy is very caring and gave us Washington/Oregon recommendations since we are visiting from California and even her dog Nova gave us a friendly welcome.

Let me just say, I went into the store was greater and after a few minutes, a person came over with…read morea smile and a hello, Her smile and her body language was engaging. We took care of business. We both felt a sense of accomplishment spending my money. She said goodbye and thanked me for my business! using my name! I will be going back again. (Old school, back to the basics) THANKS!

On October 6th I scheduled an appointment at Best Buy Geek Squad for my Iphone port not taking a…read morecharge. I still had my warranty until November 4, 2025. The girl behind the counter said that I had damaged my charging port and could see a pin missing on my phone so she said it was not covered and it was going to be very expensive to fix. She noted that if I had Applecare it would only be $49.00 to repair. So I took my phone to the phone shop and the owner said that my phone look like new and she didn't see any pins or damage to my port. She said that I was still under warranty and to make them fix it. I didn't trust Geek Squad so I went to Alpha Computers in Richland and they fixed it free of charge. I'll never trust Best Buy Geek Squad.

I hired this business last spring to fix my daughter's Macbook, paying $525 in advance to replace…read morethe logic board. After a couple months of no progress, I requested that the computer be returned to me and my money refunded. It took several weeks before I finally got the computer back, but I've been unable to get any money back, despite repeated promises, including a payment plan we both agreed to. I would not trust this business to follow through with promised services.

From the owner: Computer Sales, Service and Repair…read more Pc's, Laptops, Mac's, Printers Home and Office Networking. Tablet and Phone repair