Terrible 500.00 experience. The basis of my call was coffee stain on our carpet. I was never told…read moreuntil after the cleaning was done that removing the spots would be a 50/50 shot. I would have stopped it right there, if I had been warned before work started. So much for legendary customer service. Spots still here, my money and respect gone. Just plain ugly all the way around.

The technicians who cleaned my house were beyond courteous and helpful. They were knowledgeable…read moreabout the proper treatments for my various carpets. They worked quickly and efficiently and did a beautiful job. After they were done, they took the time to help me replace some furniture and explained various programs. I would recommend this company to anyone who needs to have their carpets clean.

I absolutely love my results. I've used Ace carpet before and they continually do a fantastic job…read more Will definitely have them again.

Very high pricing! I have had my previous 1600 sq ft fully carpeted home cleaned for $300 and this…read moreguy quoted me almost double that for a 1400 sq ft home. I had to haggle the price down and it felt very uncomfortable. I recommend checking other quotes in the area first.

I have done business with The Empire on several occasions. My first experience was 8-10 years ago,…read morefor an agreed upon attempt to straighten the second stage on an old family snow blower from the 1970's for which parts are no longer available. They did a great job at for a reasonable fee. Whether I need a $3 shear bolt for that snow blower or self-repair advice, they're always happy to take a few minutes for their customers to discuss a problem or give advice. The Empire is my "go to" small engine products sales and service place of business here in the Walla Walla valley.

got charged over $80.00 ,they said it was fixed and it wasn't right,then they kept the snowblower…read morefor 6 to 8 months letting it sit out in the weather,they finally took a look at it,they put on a new belt but never got the pulleys or something right so I still have a broken down snow blower,all the owner wanted was me to get the machine and leave and never told me some options to get it going.very poor customer service for sure,they claimed it was something else, who knows !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Quality service at affordable price. She did a fabulous job altering the length on my designer…read morejeans. Great communication throughout the entire process. I will definitely be back and sending referrals!

Friendly prompt service! She does quality work at a fair price. I was very impressed and will be…read moregoing back!

Top-notch quality work, and always finished on time. The Walla Walla area is very lucky!read more

I brought a garment in to be altered and hemmed. Irma took a lot of care and time pinning it to…read moremake sure it came out right. She did an excellent job and I couldn't be happier.

I have been going to this laundromat every week lately as my kitchen/laundry are being remodeled…read more Libby and the woman who works with her are incredibly helpful and kind! Libby showed me how to put money on the card, helped me find machines for my laundry, and helped me get them started. Even though they are working on laundry orders behind the counter, they come out often to help people and sweep, etc. They are always accessible and happy to help customers. The place is very clean and they have everything you might need: restroom, vending machine, etc. Although going to the laundromat is not my favorite thing to do, I feel comfortable and know everything will go well when I go here. Thank you!

I love going there, as the proprietor is SO helpful. She always comes out to help me choose the…read moreright machine, helps with the payment device, etc. She makes doing laundry there easy!

Very dirty place. The floors are caked with dirt and the machines are filthy. Dirty used bandaids…read moreon the floor. This is more than just dirty from overnight use. This place has not been cleaned for quite some time. 8/9/2025

I rarely need to go to a laundromat as I have a washer/dryer at home. However, every now and then,…read moreI want to go somewhere to wash my big blankets. This place meets that need! The attendants that are here during the day are friendly and helpful if you ever need help. They greet you upon entering and even make conversation with some that are around. I also felt plenty safe here and there was a nice seating area to wait in. The prices here are fair and they even have a drop-off laundry service if you prefer for very reasonable prices. Their big commercial machines (the ones I use for blankets) are $4.75 per load and the dryers are $0.25 for about 8 minutes. I definitely recommend this place to anyone needing to do laundry in Walla Walla!

Steve and his crew took our tired, rusted, well-used benches and turned them into beautiful,…read moreready-for-another-twenty years benches. Steve first did a site-visit, listened to our budget needs, and exceeded all our expectations. Simply put, anyone in the Walla Walla Valley who needs restoration with powder coating, Electracoat should be your number one choice. Our Homeowner's Association thanks you!!