I showed up at my appointment only to find out that it had been cancelled. This appointment had…read morebeen confirmed via text 2 hours prior to my scheduled arrival time. Apparently, Vision Source decided to cancel my appointment without talking to me. Preferring to tell me in person that I am too poor to be seen there. Was it fun to try to humiliate me in person with a haughty attitude when I asked why I couldn't just pay cash for my appointment? I was also refused the possibility of rescheduling my appointment, because "their system was down." What an incredibly condescending and horrible experience. I was just trying to get my eyes examined so I could have surgery. I was the victim of extreme domestic violence- I have a complicated case and partial blindness. It's hard to get up the courage to go to an eye doctor to have my trauma addressed. Prepare to be humiliated and treated poorly by office staff if you have had any domestic violence related injury. I walked out of that office bawling, in tears, after finding out that my appointment had been cancelled. What a horrific experience.

The Dr here seemed to be ok during my first visit. Seemed to be annoyed i came back with eye and…read morehead pain from what could've only been from the slightly bad prescription. So we adjusted the lenses and changed out the frame style as well. Well a week goes by and I haven't heard from them abt my glasses at all. I call in and find out the frames came in but for two days they sat in their office without any word to me to come in and measure them out for comfort and precision. I go in get tht done and here it is another week and still no word abt when lenses will be ready. Paid in full and after a full 5weeks. Still no product. A little pissed off because this was my second option for glasses and now I'm wondering why I don't stay with valley vision instead. Hoping my glasses are in this week so I can see better the ever!!

My experience of going through cataract surgery performed by Dr Edwards was fantastic. The entire…read moreprocess was organized from the friendly eye center staff, surgical team and Dr Edwards expertise. The painless surgery resulted in my excellent glasses free eyesight. I am thankful for the entire experience.

I have been treated by Dr. Edwards for cataract surgery and am so pleased in so many ways. I am…read moreastounded at how clearly I see (20/15), at the vibrant intensity of colors, and that I can read with out any glasses. I opted for the Light Adjustable Lenses, and am very happy with the results. With just one small adjustment after surgery, he was able to fine tune my lens so I can read clearly, as well as perfect distance vision! Initially, Dr. Edwards took the time to explain the treatment options available for my cataracts, which allowed me to make an informed decision. Once treatment was started, he was very thorough and meticulous, explaining each step in the process along the way, from the surgeries to later office visits. The surgery was done at St. Mary's and I felt comfortable and relaxed for both visits. (One for each eye) I would highly recommend Dr. Edwards for cataract surgery. I don't think my result or experience could possibly have been any better. Sue Parrish

Professional, friendly, thorough and affordable. Dr Nielsen's office staff is first rate!read more

Recently moved to Walla Walla and had the misfortune of selecting Nielson Eye Care. I had an…read moreappointment in June 2018 and had an eye exam, contact lens fitting (paid for 2yr contract, as they required) and ordered a pair of prescription glasses. I needed to file an insurance claim for replacement of my glasses, as they had been lost by the airlines during a recent trip. I had to call them about the charges, as their receipt was unreadable. The copy of the receipt they produced the second time was also unreadable. When I brought it to their attention, they said "Oh, the printer must be out of ink." While I waited, they had to scramble to get a decent copy of the receipt. No apologies were offered. I did not need to order contacts at that time, so I did not pick up my trial lenses. When I called the office to order contact lenses in April 2019, I was told my prescription was not finalized. I was told that I would have to see the doctor before they could release the trial lenses to me and they could not book an appointment for me until the end of April. They seemed unwilling to put forth any effort in getting me an appointment sooner. Most offices will offer to squeeze you in if any appointments become available. I contacted Vision Source in Walla Walla, who gave me an appointment the following day with Dr. E. Wiessner and I am very happy with the professional treatment I received. I only wish I had selected them from the start! After a comprehensive exam and discussion with the doctor, I was also informed that the prescription on my glasses (from Nielson Eye Care) was wrong! Now I need to pay for new glasses with the right correction after only a few months. To top it off, I also lost out on service of my 2 year contract for contact lens fitting with Nielson Eye Care. Final note: Nielson Eye Care did not even bother to notify their patients that they have closed their office and moved to the other side of town! I happened to drive past the office and saw the note posted on their former location. During my phone conversation with the office manager, Sharon, I asked why they had not notified their patients about the move. I believe that a phone call or notification by mail was the least they should have done. She said that they posted information about the move in the local newspaper and on Facebook. As of this writing, their OLD address still displays on their website.

I went to the Walmart Vision Center because it was the only network provider on my vision insurance…read morein Walla Walla - Davis Vision. 3 months after I paid for and picked up my 2 pairs of basic prescription glasses, I received a bill from Walmart headquarters for an additional $252.00 with no explanation other than that they did not collect the full amount. After a couple of hours on hold and talking with Walmart and my insurance, I still didn't have a clear explanation of what the extra amount was for. If you have Davis Vision coverage I'd avoid going here. My purchase turned out to be more expensive than if I had shopped around at other places and purchased without insurance. Would have been much easier too.

Cheap pricing and same day service! What more could you want!! Crystal was amazing in helping me…read morehave a fabulous experience and getting the most out of promotions and my vision benefits. They have a large selection of eye glasses from $19 to more spendy designer frames. From start to finish it was about 90 minutes to pick out my frames and leave the door with my new glasses on my head!

Happy with their service and product. Araceli did great. Leslie was also helpful with giving her…read moreopinion on glasses. enjoy coming in to eyemart.

Great new business in town!! I mean $85 eye exams and two pair of childrens glasses for $99. Oh and…read morethe best warrenty in Eastern Oregon bring it back within the years time no questions asked and you can bring the glasses back as many times as you want. I got a pair of Oakley Sun glasses in here for $149 the other office in town wanted over $400.

From the owner: With over 1,400 Frames and many lens options available we’re sure you will find the perfect pair of…read moreeyewear for all occasions. We are Eastern Oregon's Only Same Day Service for Prescription Lenses. Providing most prescription lenses in 1-3 days, we also offer Alcon, Bausch and Lomb, Coopervision, and Johnson and Johnson Contacts. For eye appointments please contact Anderson Eye Clinic for Dr. Todd G. Anderson O.D. Se Habla Espanol

Eva is amazing! I am visiting my daughter from California. I am in the middle of selecting the…read moreright contact glasses for me. I tried a set at home and want to try a different pair. Eva helped me call my home optometry office, transferred the prescription to her and got me a pair of contacts. She was confident and got the job done. Thanks Eva, I appreciate your help.

I have been so pleased with my care from Dr. Sulzer and the Vision Center. I have complex eye…read moreproblems, and Dr. Sulzer has been meticulous with his examinations, and making the referrals I need. The vision center has done a great job of adjusting the fit and comfort. Gavan and Teresa have been super helpful with adjusting my frames for a perfect fit. I'm so happy to have their care.

This is by far the Best eye clinic I have ever been too. The Doctor, Julia, was fantastic. She took…read moreher time and answered all my questions. This was the clearest prescription I have ever had Trevor then helped me with my glasses. He is a pro. He is one of the reasons I will be coming back. Thanks Trevor.

My dad broke his glasses and we took it in to Alpine Vision center and they fixed the glasses…read morewithin 15 minutes! The staff is friendly and I love that they did it for cheap!

I was recently referred to Lifestyle Eye Center by my local eye doctor to take care of something…read morethey were not qualified to do. I felt thankful that the Lifestyle team was able to schedule and see me in my hometown (which is a couple hours from Walla Walla). They set aside these days to see patients in our remote area. Unfortunately, my thankfulness ended there. I was in the office for over an hour, had an unnecessary full eye exam and then was told, after less than a minute with Dr. Giebel that he hadn't brought the tools to address my problem and couldn't help me. Their office then charged me for the eye exam I didn't need, as my concern did not have anything to do with sight/prescription, etc. If the doctor had simply taken a quick look when I first walked in the door, I wouldn't have had to miss an entire morning of work and pay for services I never wanted.

I highly recommend Dr. Giebel and his amazing team!…read more My mother was referred to Dr. Giebel by her regular eye doctor, Angela Ferguson, for bilateral cataracts. Scheduling her first evaluation couldn't have been easier since the staff are so friendly and responsive. Although my mother was hesitant about having eye surgery, Dr. Giebel put her at ease by fully answering all of our questions with a dose of his warm sense of humor. While some healthcare experiences feel impersonal, this was not the case here. Several appointments are required for the procedure my mother had done, but the team coordinated it all with ease. They were also extremely understanding and helpful when we had to reschedule the surgery do to a Covid outbreak. The procedure was performed yesterday at St. Mary's Providence, Walla Walla, and it couldn't have gone more smoothly. The staff there were also fantastic and made mom feel like a person as much as a patient. Our follow up appointment this morning was a breeze. Karen took us to the procedure room and gently cleaned my mother's eye and prepared her for Dr. Evanger's exam. Dr. Evander was as warm and comforting as Dr. Giebel so we left with complete confidence. Each time we came to the clinic we were greeted upon arrival and treated with respect. It all flowed so smoothly and easily that we couldn't be happier. Since I live 4 hours away, I am thrilled to have such a wonderfully competent and friendly team on board for my mother's future eyecare needs and that's huge!