O man Horrible Internet speeds here issues with the service that really effects what you are…read moregetting. http://www.netwurx.net/residential/86-residential-wireless 1. they are selling you minimum 6 meg service but if you downloading something that's over 60 meg soon as you hit that 60 mgs you get dropped they claim to 1 meg but the service actually downloads at - 60 to 80 kilo bytes, tested this if you are downloading a 5 gig game or something in steam will show you what your download speed is and the steam service can handle speeds of up to 50 meg my friend has a 60 meg connection thro and he downloads speeds of 50 meg second on steam. so I know that it issue with my ISP only allowing me to download at a constant speed of 60 to 80 kilo bytes - even thought you are paying for 6 megs according. 2. even at the highest level which you are paying for 8 megs they only claim you might get max of 5 megs if you download any thing higher then 300 megs. 3. the service is horrible here's deal you can log into the modem that connects from your wireless end to there tower - my connection is always establish and strong in fact I can see the tower from my window. The problem is that, if you are doing something like downloading Garmin updates or files - or video games, or using team speak to chat or watching movies on you tube it does not matter what service package you get form them, even if you have prefect connection they and you have access to internet like google those long running services that you are using if your connected to them for any length of time they will just randomly disconnect you from them, you internet will not drop you will not get disconnected from the internet - you just get disconnected from the service you are using it will time out. the only reason any one goes with this company is because if you live min out of any town you have no internet options at all in this area, so there is no competition at all and so netwurx does not care. also things like Huge net has horrible service also for doing any type of gaming or voice chat. due to fact that it takes so long for radio waves to get from earth to a sat and back. so there is no good internet options any where out side of the towns.

We originally subscribed with Netwurx because we strongly believe in supporting privately-owned…read morecompanies. Netwurx is such and it's been interesting to watch it grow from the ground up during the 15+ years it was our ISP. As an internet service provider, Netwurx has some positive things going for it. It's a high speed internet option for the rural communities of southeastern Wisconsin, an area that, in spite of being located between Milwaukee and Madison, actually doesn't have many options. When you call support you actually get a live person, and usually one of the same 2-3 people. The subscriber fee is comparable to other ISPs. Some people have good reception with it. Netwurx also has some negatives and here's why we no longer subscribe to them. Apparently we are some of those who DON'T get good reception with Netwurx. Even though we live on a hill and were just a few miles from one of their transmitting towers, we just could not make a reliable connection. Netwurx told us we couldn't use their 2.4 and 5.2 GHz modules because we weren't in clear site of their tower. Instead we were put on 900 MHz which apparently is affected by lots of fellow users, like ham radio operators, etc. Anyway, our reception was always slow, slow, slow. And our connection was always dropping at any given time. This poor reception continued over the years, even though we upgraded computers, routers, Canopy Subscriber Module (antenna) and connecting cables. The most frustrating thing however was the attitude Netwurx gave us whenever we called for support. Yes, you get a live person but they weren't always friendly. More times than not, they told us the problem was our fault or that we were the only one having poor reception (right or wrong, that's not really what any customer wants to hear). We always felt that they didn't take our issue seriously. Their onsite service technicians were out and out rude. Interestingly, we now have changed to satellite for our internet and we're getting great reception. A recent speed check clocked in at 10 Mgbs. While certainly not as fast as cable, it's lightyears faster than we ever got with Netwurx. And most impressively, their technicians are friendly, respectful and helpful.

Zach and Veronica were Great! Recommended the Grafton store for customer service.read more

From the owner: Big cities. Small towns. Everywhere in between. Get access to the largest, fastest 5G network, with…read moremore benefits, more options, and the local service you know and trust.

I had at&t install fiber optic internet and telephone in my home…read more The 100 Mbps internet and WiFi is great! The installer was excellent. Cost is about what I was paying at my old provider. After 2 weeks the only negative is the email "client.". It has several crappy features. But ... Overall I am very pleased with my switch.

A T & T needs a more effective way for customers to report when phone service is down. I tried to…read moredo this yesterday. When I finally got through to an operator, he thanked me over and over for being a customer but didn't provide the assistance I needed. He tried to transfer me to the "Parts' department. This is ridiculous. As long as you're going to use AI, why don't you have an AI service request form? Also, you're going to have a fair number of customers switching from traditional landlines in this area. Perhaps you could make this process easier? The clerks in the retail stores have no idea how to help customers, just to make sales.

Met Alan at his booth at the fair in 2015. I had him install DirecTV for me. Everything was done in…read morea timely and professional manner. The one repair I needed, I called on Friday and a repair person was here on Monday. They found the bad connector and I was back up and running. The latest call was for the re-locating of my dish after a new roof was put on. A suggestion was made to maybe put it on a pole instead of the roof. I took there suggestion. Called the day my roof was completed and someone came 2 days later. I highly recommend Sights and Sound Solutions

Sight and Sound Solutions were recommending to me when I was looking to switch cable services and…read morein particular, DirecTV. I contacted them and it was the best decision that I could have made. Not only did they meet my satisfaction, they exceeded it! From purchase to installation, everything was done with professionalism. I highly recommend if your looking to purchase DirecTV, to give them a call. I'm sure glad I did!

I live in an apartment building that had provided new lease terms since last year, that essentially…read moreforce residents to use this wifi. It is actual garbage. Before we had Spectrum, and everything was fine, it would be a bit spotty mostly at night, but it never went fully out for hours. Well, this one does. This now makes the second time the wifi has been down for the entire building, and its been 9 hours and counting. Not to mention it is laggy and spotty at all times of the day, especially with multiple people on it. At least our other wifi was usable. What the fuck is the point in having wifi you cant even use? And when I call the customer support line, the dude himself didnt even know what the issue was. This is ridiculous, and the incompetency is clear. Run for your life if you are thinking of using this.​

Just got off of the phone with Cindy, a lovely woman who set me up with new service. She was super…read morekind and helpful! Can't wait for my service to be installed next week! I'll be back to let you know how service is. :) I'm a heavy user so fingers crossed!

Oh hell no. We just…read moremoved to a new house and needed to get some type of TV service going meaning the choice was between cable (nope, sorry never again), DirecTV or Dish. Dish currently has the best pricing and so I went online to set it up which should be a relatively simple process, right? Nope. I won't go into the long, horrible story but I'm now on my third rep over 4 days and between online chat and the phone, it's well over 2 hours of my time. Bottom line, they messed up during the credit check process and ended up "locking" me out because they pinged it so many times. They promised a call back to complete the process which of course never happened and when I finally did get set up complete they tried to bait and switch me to a more expensive package. On top of that, more than one rep tried to get me to give them a second credit card number - even though they acknowledged the first one worked just fine. Super, super, super shady. The whole process was time consuming, inconvenient, frustrating and more than a little sketchy. There are very limited choices for TV service in this market and I believe all of them suck. Know that Dish is no exception and in fact, sucks HARD.

I tried to get them to take me as a customer without a credit check because they unnecessarily do…read morehard check. We all know they do that to better package you for sale to their customers and make plenty off those who have great credit and we get nothing in return. Over an hour conversation and the rep WOULD NOT give me a flat price for the services i asked about. Eventually they did quote some ridiculous obviously made up price on the spot. Every question i asked was met with only half an answer followed by... "hows that, now lets just get you qualified..." In case you think I'm making it up here is a sample of the nonsense, you better know what to ask case they aint telling nothing. The comment space is not long enough for the full transcript from our conversation the shadiness will make you crazy. Danisha Djemile (ID: VXO): For the equipment, We'll provide you our award winning Whole Home DVR set up which can record up to six shows at once during prime time hours. Danisha Djemile (ID: VXO): Hopper is a whole-home DVR that gives you the power to pause, rewind, and record TV in any room since it has mobility feature. Plus, you can watch your live TV on your smartphone or tablet. Danisha Djemile (ID: VXO): Good so far? Andrew Brin: Slow down. Can the DVR also record up to six shows at once when its NOT prime time? If I'm using the Hopper to record, may i watch other shows on the same TV or only on my portable devices? Danisha Djemile (ID: VXO): It can record 3 shows at the same time on the non-prime time. Andrew Brin: Good thing i asked huh?