This place is awesome! For a tech geek like myself, I walk in there and someone can always answer…read moremy tough questions. They have a ton of stuff... cameras, cell phones, satellite tv, security systems... It's like a Radio Shack with people that know what they're talking about!

Store is awesome! Everything is organized so nicely. very clean with a good amount of helpful…read morestaff. Had my account reviewed and ended up saving money off my bill!! Super exciting!! Definitely recommend coming here for everything

I went in to transfer a line and upgrade an existing line. First we transferred the line which had…read morea trade in promo that gave her a free phone. we did that and we talked about not having device protection. We then explored options to upgrade my sons phone from an old iPhone to a new one. I was told we could do the trade in and it would reduce the cost of the phone by $400. So I said let's do that. I again did not want the phone insurance and I signed and paid the taxes. After all of that he tells me oh we don't have the phone here you will have to go to Germantown to pick it up. So the next day I go to pick it up and they take my trade in and give me the new phone. I log in online and I see another phone line added. I call Verizon corporate to see if there was an error but there wasn't. The man at the Store didn't really issue a trade in, he added a line And added device insurance To 2 lines. So I go back to verizon after my two hour phone call with corporate and he try's to tell me that's what I wanted to do and it's a kids phone so just make him change his number and cancel the old number after 30 days. I said No! Since I wasn't getting a trade in I demanded I get the old phone back. I left there and called corporate to get my bill corrected and get that line deleted as I never wanted a new one to begin with. I get my old phone back and now am in the process of doing a trade in towards the phone I got that day but via corporate. Also come to find out the trade in is only $200. Oh and I almost forgot...he almost convinced me to upgrade my phone and I even paid off my installment on my current phone. I then decided to keep what I have but he said well I'm not going to cancel the order just in case you change your mind. I said I'm not changing my mind and to cancel. He didn't so I found a way to cancel online. Not getting that commission buddy. Needless to say my bill is a mess ($587). I've wasted countless hours on something that should be simple. I wasted gas driving to another store. Do NOT use this store! save yourself the headache and your pocket book from this nightmare And just drive across town.

had a wonderful experience with our sales representative name Braden. I recommend doing business…read morewith him in the futur. I was very impressed and he was very friendly and knowledgeable!

We needed new phones and a combined plan. Kyle patiently sat with us answering all of our…read morequestions openly. Once we made the decision to buy, he made sure our phones were properly set up and activated, even staying 30 minutes after their location closed to make sure we were happy.

Just not Really a good place to purchase from. Rudeness, Intimidation of customer, Unqualified…read moreindividuals. Buyer Beware. The store in Beaver Dam, WI is a Waste of Time. Go to different stores.

I would give less than 1 star because of the store manager, his attitude, and his refusal and…read morestatement that they do not provide customer service. I was in store when he began arguing with a customer telling him that they don't provide customer service. What??? I left and will not be a customer.

If you plan on passing away, make sure you cancel all things Verizon first. Tried taking my mom off…read morethe account (as the main person and her plan/phone) and they kept me on the phone for 10 HOURS. I was literally on the phone off and on with them from 10 AM to 8 PM before I finally called it quits because it was going absolutely nowhere with no progress in sight. Their customer service employees are very rude and offer no real support or help. I'd have a better conversation with my now dead mother compared to this staffing. Absurdly disappointed and will never come back to this company. Don't plan on passing away ever if you're using this company. They'll want you to still pay for the dead person AND want to talk to them

Very honest business and very helpful customer service! Great deals and inventory to select from. I…read morewould highly recommend this location and the employees are very hard working and friendly!

Worst cell service ever!!!!! Only switched for newer phones…read more Big time bad move. I live in Oconomowoc and if I'm not on WiFi the service is horrible. I do not recommend this company at all The guys in there are clueless took 5 hours to change and get phones set up. And I had to give the sales guy a ride home. Unbelievable!!!! I have had problems ever since. we have newer iPhones and service should be much better. In the middle of anywhere????? My ass! I can't check weather in the middle of the f@cking city.

We have used this store since Adam took over and they are wonderful. Always there to help. They are…read moregood about trying to keep cost as low as they can and also to help with technical problems and questions.

As somebody who's never been in a pawnshop before this one, it was an amazing experience to come…read moreout of a store with an amp and a guitar for only $200 bucks. The pricing is negotiable on 9/10 things in the store, if what your asking is actually a offer & not you being a lowballer. Great business, I'd recommend and I plan on going back once a week to see what else is on the shelves. P.S. Don't be fooled. They sell a lot more then just electronics.

Very personable owner and staff. They give you a good value for what you sell. I sold a few video…read moregames and some gold. I feel that I was given a fair price for everything. Right around the corner from my new place. What more could you ask for!

Unfriendedly and unhelpful staff. No stock on flagship phone. Refused to look up trade in values…read more 0/10 experience, will never go back to this location and considering leaving t-mobile entirely it was so bad

Horrible. The employees are not only insanely incompetent but they're also incredibly rude…read more "Manager" Joseph was out of his mind. When I asked him to stop interrupting me he stood up and screamed that he could call the cops. I welcomed him to do so. It's been a month since switching (or should I say TRYING to switch) to T Mobile and we currently have been 1. Double billed 2. Lied to about pricing 3. Threatened by strung out employee 4. Have 1 phone that doesn't work at all 5. 4 phones that register as the wrong number 6. Have had to take off work 5 times to go in the store to try to resolve issues. DO NOT DO BUSINESS WITH T MOBILE. These employees aren't capable of picking up dog shit in my yard.