I have used this company for several years. Since they were bought by ifiber they have gotten…read moreworse. I have not received the call back that was promised. Very pissed right now.

Awful. I have never dealt with anything like this in my life. As others have said Saddle Mountain's…read moreservice is NOT reliable and customer service is laughable. Today is yet another Sunday that we will be without service. However, you can bet your bottom dollar they will get their monthly fee straight out of our bank account at 12:01 am the day it's due. Collecting money is the only thing this business does with urgency and efficiency .

Jeff installed internet both at the winery where I work and my home in Zillah Washington. Both…read moreplaces more than doubled my speed, and the bill went down at both places as well. I am very happy to drop CenturyLink and work with professionals from the Yakima Valley.

From the owner: Advanced Internet is a locally owned and operated internet service provider proudly serving the…read moreYakima Valley. We are the highest-rated local provider, trusted by thousands of residential and business customers for fast, reliable internet that simply works. Our network is engineered, built, and maintained by local technicians who live and work in the communities we serve. We focus on consistent speeds, low latency, and dependable uptime— no gimmicks, no “up to” performance. Just straightforward internet service backed by responsive, local support. If you are looking for an internet provider that delivers real performance, honest pricing, and service you can rely on every day, Advanced Internet is the local choice.

You used to get help on the weekends and after hours but no more. Unless your internet stops…read morebetween 8am to 5pm you are screwed

We recently moved to Quincy, WA a few months ago and decided to go with GC Powernet based on the…read morepositive online reviews and we're so glad we did. With both my wife and I being remote workers, you can imagine how important good internet and even better service is to us and coming from much bigger ISP's, I can safely say you will not find a company that provides better service than GC Powernet. There will always be system wide outages out of any ISP's control. However, GC Powernet's customer service is unmatched. For example, we lost internet one day at 9:30pm. I called GC Powernet to report the outage and left a message thinking that it probably wouldn't be addressed until the next morning. So I was surprised to see a text from Clint at GC Powernet at 10:40pm stating that they had received my message, looked into the issue and found it to be a system wide outage with the PUD company that was affecting all local ISP's at the time. You will not get this type of service from any other carrier. They truly look after their customers and will go the extra mile to help or provide information for issues out of their control. Thank you GC Powernet.

5 stars well deserved - first off, I tried calling Best Buy, and couldn't get past the AI robot to…read moreask my question...really annoying. Messaged Cline's on their website and I got a response within an hour I think. Brought my computer in, personable and knowledgeable staff, quick service with no promises, but I felt cared for. They tried multiple things to try and fix my computer, unfortunately it was the motherboard, and not worth the cost per their recommendation since it is about the cost of a used computer. They were able to transfer all my data to my hard-drive, which I appreciated. The real 5 star and beyond was they called me 1 week after to follow up on my service and my device. I don't think I've ever had a follow up call for something like this. Will take all my needs to them in the future for sure!

Nice,nice staff. competent, professional, and timely. It's local. i want to support our local…read morebusiness. pricing is good.

This company has the world's worst customer service. 30+ minute wait time on the phone is…read moreunacceptable for any company. I ordered upgraded internet nearly 3 months ago and they never showed up to install the new router. Also their over all internet and phone service is horrible. If you can help it Do not use Consolidated for phone or internet.

Just had to vent. I've had Elltel/Fairpoint internet for almost 20 years. Just keeps getting worse…read more Check out my picture of a speedtest, Wednesday, about 1:45pm: .74mps down, .63 up. These are dial-up modem speeds. I have to go home and use by Charter account to get some work done.

Not helpful and rude. Don't use this service. It's bait and switch! Customer service is incompetent.read more

Scammers!! I called in to cancel the service (under my name) because I don't live in the location…read moreand the service was for my aunt who don't need their unreliable service anymore. They give me such a hard time to verify the account. Most company just verify my last 4 SSN, name, and service address, not sure why they want the email address and phone number (i signed up 10 years ago and dont remember if i even gave them an email). Told me to hang up to get the info they want to verify ready and call back. I called back literally 5 minutes later and the automatic msg said they are closed for training and to call back tomorrow. ARE YOU SERIOUS??! its 11 am monday! TERRIBLE SERVICE!!

Great service for the price, Rarely had issues. Great people to work with. Highly recommend.read more

Washington Broadband is the worst service I have ever received in my life and I'm almost 70 years…read moreold. When they first came out to hook up my Internet, they hooked it up wrong for the next 2 to 3 years. I had intermittent and bad service I called them almost daily Until I was told that it's just in my mind it was all my fault and then they went ahead and blame my router so I spent almost $400 on another router to find out the imbeciles wired it when they put it in so for all those years of crappy service Not only didn't say I'm sorry, but they didn't give me any money or any credit for all those years wasted and for the insults that they used on me. After they fixed it and rewired it it works decently but again there is intermittent drops for extended periods of time. That usually happens on the weekend and usually at a time when you cannot get in touch with them. Now you can call them as they suggest and leave a message at certain times and if they allow the phone to take a message most of the time it just rings may be 30 or 40 times and then hangs up, but you can do what they ask you to do and you do not receive, any type of callback or any information at all on what happened or how it can be fixed. Now last night was the topper that really shows what type of people they are. They put a message on the phone to tell everyone that lightning and machines don't mix and that they were going to test out, what I got from it is turning off their Internet and other fail, safes to stop from burning out their equipment now when you buy this, they never say nothing about them, turning off their Internet because there's a storm and the way they say it on this recorded message Paul and listen to it. It's quite funny, apparently lightning storms and thunderstorms are very new to the valley. These people claim to be here for years every year. It's the same thing. This is the first year that they've actually cut my Internet off or if there is something wrong, which I don't believe there is because my Internet just shut off. Nothing happened with my lights, electricity. The Internet just stopped And has been off since around 10 o'clock last night. I called them six times or eight times since last night I have sent them some pretty nasty emails and no response and I still have no Internet. They also talk about updating their phone messages to let us know what's going on that phone message about the thunderstorm we had last night, which lasted all but a minute, was over before midnight and yet they did not change the message and still as of 648 this morning. I have no Internet and no one has tried to get in touch with me about what's happening with my Wi-Fi. All of you know it's summer. I have six kids and grandkids here, all of them who want to use the phone or a game or watch TV all of which cannot be done without the Wi-Fi. Now it's not just Washington Broadband that is not good. Yakima Valley is one of the worst places I've ever lived. They are part of the good old boy network, if you're not part of the wealthy people that start off this valley you're not butthole buddies with them or in tight with them you cannot have a business in this valley and succeed. They price gauge and they set prices between each other so that there's no competition and they put blockades up so that new businesses cannot come into the valley and that's why I still have Washington Broadband I have very little choice in Internet carriers because Yakima County will not let new businesses in. They cannot do this if we don't allow it but apparently the people from Yakima area don't mind getting screwed over because they do nothing about it year after year. They also boast of being the original Yakima networking well I can tell you when I opened a business years ago I went to Yakima networking to get my cameras installed. I met with the owner, who promised me that it would only cost me number of dollars that was his guarantee when he sent the guy over to do the work that went up by several thousand dollars, this is the type of people that Yakima networking and Washington Broadband. No matter what I say no matter who I say it to. It doesn't seem to matter to them because there is no competition and you have nowhere else to go, but I'll tell you the truth if I had up, I would be happy I am about ready to go to one of the great big Nationwide people, even though it's going to cost me much more money well not really that much more since I'm paying $99 a month at Washington Broadband but at least I know I'll get service and at least I know I will be able to hold someone accountable when I don't get service. Buyer beware.

I've used this internet service for many years. You cannot beat the customer support they provide…read more The internet has only been down one time, for a couple hours in the last 12 months or so. They work hard and it is appreciated! In comparison, the last time I had Spectrum, they promised one price over the phone but charged me a higher price, customer support was abysmal, and my internet was down several times in 12 months. Good job Quicktel.

We have been with Quicktel Internet service for over two years. It was always reliable great…read moreservice. The only reason we left Quicktel is because we are leaving Sunnyside to head South. We highly recommend Quicktel to anyone needing internet service. They are out of Grandview, WA