I posted about a problem with Kinetic. Need to apologize. It wasn't Kinetic that created the sink…read moreholes in my yard. It was Metronet T mobile. the tech who came out today was very understanding and professional.

They made a huge mess and destroyed the neighborhood uninstalling the fiber didn't care promised to…read morefix it halfway did it. It's all foreign customer service they don't speak English or understand. The leadership in Arkansas doesn't care. The Internet is slow compared to cell phone internet or Cox communication internet. Don't be fooled by the price scam that they give you cuz it is definitely a scam not a good value. Service was requested several times and they failed to make it right.

Would rate a 0 if possible service never last a full month consecutively, also increase in bill due…read moreto the economy yet they care? Least make the bs make sense

I lost internet for a whole week affecting my work. I cancelled their services switched to cox. I…read morereturned their modem and they are still charging me for that and sent me to collect. AVOID THESE CROOKS AT ALLL COST!!!

If you want decent DSL, get Tulsa Connect…read more They resell AT&T service, but without having to deal with AT&T.

From the owner: Data Centers Co-Location…read morePrivate Cloud DR/BC Solutions

Walked into this place trying to get a new SIM card for my IPhone. Should take 5 minutes tops. Long…read morestory short, an hour later I leave with nothing. THIS IS NOT A VERIZON STORE, the employees here have no idea what they are doing, they can't access your account and literally have to call Verizon and sit on hold every time you ask a basic question. What should have been a quick easy fix ended up being an hour long ordeal to achieve nothing and have the employee say "I don't know what's wrong I can't see the device in your account even though it's showing in your account." To add insult to injury, instead of assisting me after I waited for 40 minutes the employee just walks away and answers a phone call from another distraught customer complaining about her service not working, then he proceeds to chat away with the manager about "Verizon's services are messed up and it's not their fault, and can the manager please tell this person that." What a circus. Absolutely useless, SAVE YOUR SELF TIME AND HEADACHE AND JUST DRIVE TO THE ACTUAL VERIZON STORE IF YOU NEED HELP.

Filed a formal complaint with the company. BECKY...the store manager could use a class in…read moreorganization and customer service. Pity.

It has been two days since 8/11/21, the day I found out my service was not "downgraded" -- like I…read moreasked-- but instead, it was canceled by "mistake." Huge mistake for a service provider. On 8/11/21, I tried to return the equipment after my boyfriend spent his phone with Charter Spectrum from 3 pm- 8 pm. The result of that very long-winded conversation was my account closed on "good terms." They tricked him into creating his account. I told him everything, plus the install would be around $250. Well, yesterday, the projected bill came to $300 and something (view pictures). He was so angry that they lied AGAIN, he decided to cancel everything. Today I returned my equipment to a store location that had informed my boyfriend they do not do returns (view pictures). The reason I went back to that store location: 95 Storrs Rd, Willimantic, CT 06226. The cashier was "SN7" she moved too quickly for me to catch her name tag. Now on 8/11/21, my boyfriend entered the store location to return my equipment as they were sending him his new equipment. The same lady who lied to him but ended up doing my return anyways was there. She lied about what she told my boyfriend to save face. I did get my equipment returned but only after jumping through many, many hoops. I even went as far as emailing Alexa Mayo (view pictures), who called me on 8/12. When I went to return her call, she didn't answer. Since then, I have left her voicemail, and she has not called me back. Her office hours mentioned were M-F, 8:30-5 pm. It's now 3:13 pm, and still no callback. Suppose you want to trust your hard-earned work money to a provider that gives you the hassle. Lies. Steals and manipulate, then Spectrum is just right for you!

Will call and leave message saying your discounted rate is about to expire...even if you DO NOT…read morehave an account with them. When you call, they say it was a mistake and try and get you to sign up. Very deceptive and unethical. Will NOT do business with them.

I have been a customer with T-mobile for over 15 years. They have fairly cheap plans. Customer…read moreservice has been wonderful but cellphone service has been spotty. In certain buildings and certain locations, there won't be any or very weak service. During thunderstorms or bad weather, service can be very slow. I have compared them with AT&T and AT&T certainly have stronger signal but more expensive. I guess you pay for what you get. Overall, I am happy with T-mobile and has not needed to switch.

Saray helped me with an exchange and was extremely patient and very friendly. she made my visit to…read morethe store very enjoyable and not stressful like I thought it would be.

My company handles IT and Phone equipment technologies for our clients and in every instance we…read morehave to work alongside and communicate with the local dial tone and bandwidth providers. Logix and its local staff are by far the easiest bandwidth and dial tone service provider we work with; we always get a live support representative or local rep to coordinate and work alongside. One instance that comes time mind is a client of ours who was so frustrated with current services with a large local provider they cancelled services without having a backup plan. We reached out to Logix and they did a special Install for this client in under 7 days to ensure there was service when the other provider disconnected. Logix did not do this because it was an opportunity, the staff fought to get this in place because a local business would have been crippled without it.

From the owner: Business Class Internet - Cloud - Voice - Data Solutions…read more LOGIX is an integrated communications company that focuses on making telecom simple, easy and convenient for small and medium-sized businesses. Our reputation for providing a customer-focused alternative makes LOGIX an ideal partner for businesses looking for flexibility and simplicity in the way they use voice and data services. SERVING: Austin, Dallas, Houston, Fort Worth, San Antonio, Oklahoma City, and Tulsa

Jared did a great job quik and friendly. Starlink is WOW. Verizon was a piece of S**t.read more

Leo at Graves Satellite is a true professional. Very helpful and knowledgeable! He took over 30…read moreminutes out of his day to consult with me and what would normally have been a for fee service, he said it's on the house. I will need to come back to have some service done, and Leo will definitely be getting my business.

"Exceptional service at Verizon Wireless! The staff here are incredibly knowledgeable, guiding me…read morethrough the process of choosing the perfect plan while also providing valuable insights on how to rebuild my credit. Their expertise made me feel confident in my decision, and I left the store with not just a new phone, but also a solid plan to improve my credit score. Thank you, Verizon, for going above and beyond!" Oh thanks! More specifically Ramon will direct you in all your purchases. You won't be disappointed

I came into this store very bereft, as AT&T had just lied to me and treated me extremely…read moreunprofessionally. My first encounter was with Jordan who took the time (even though they were busy) to sit with me and work through my issues. AT&T refused to give me a transfer pin to switch carriers. They insisted that I had no choice but to pay off my old iPhone 14+ (stolen) before they would issue that 6-digit pin number. Not only is this unethical, but it is also illegal and I have reported their bad business practices to the FCC. Jordan assisted me in developing new passwords, deleting old information and bringing over ALL of my contacts and photos. I was very concerned about my personal data not moving over after AT&T tried so hard to prevent me from switching carriers. But after sitting at the store for some time, everything did transfer over! When I came back into the store a little bit later to hand in my old iPhone 8 as a trade-in, Thomas was available to assist me. He also sat down with me and explained that this process should not have been so complicated. He was able to update my plan, double check that I finally had all of my data and even spoke with his manager regarding a credit after AT&T overcharged me ($222). The bottom line is Verizon has already outperformed AT&T in just 24 hours! Their employees are educated on the process, take the time to explain things to the average customer and go above and beyond to ensure things are taken care of. I am already happy I decided to switch my cellular service to Verizon, and I am telling everyone who is needing a new carrier to go by and visit with Jordan and Thomas!!

Terrible customer relations. They have no act to get together.The people who work in the field and…read moredo new installs or upgrades actually have know idea what their company has available to work with when they show up to your door. I was notified over 6 weeks ago that Windstream was installing their Kinetic internet in our neighborhood. I signed up and was scheduled for installation. The tech showed up and told me the equipment was not ready. After 3 more schedules, taking a day off each time (over 4 weeks) and text confirmations to my phone, the equipment is still not ready. No explanations and no one local to call. Will try to start talking to the OAG. R. L.

I've lived a lot of places (Dallas, Chicago, Sacramento, Albuquerque) and had many internet service…read moreproviders (Comcast, AT&T, Cox) I have NEVER had worse service than I have with Windstream. My internet has been down for 3 days and all they can tell me is I have a ticket. We are not numbers, we are people who pay a premium for your service! I pay for their highest grade Internet and I'm out of commission. Isn't it 2015? Internet should be as reliable as your utility service, right??! I know it's a first world problem, but they charge us a first world rate. Stay away people, they're not worth the struggle.