Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Fast Service Fair Prices…read more I have a couple of old iPhone 5s that needed new batteries and the screens had separated from the cases. One of them also had corrupted software and had to have a complete reboot. So, I got all that done for under $200. I was happy with the price and quick service. I would certainly recommend this little shop for your cell phone repairs!

this place f*** sucks, I tried to get my screen replaced and and they said I have warranty and…read morewouldnt even honor it, not to mention the sh***y a** screens they use

Jerremy Knox was extremely patient & kind! He gave me excellent customer service! I highly…read morerecommend this Store!

Rhys Horton helped me today and was quick and efficient very informative PROMOTE THIS GUY!!!read more

First off, I have had my ATT account approximately 30 years. That does not matter to these people…read more On May 21, 2025 I went into this store to upgrade my iPhone and Apple Watch. They could only get the phone done that day for whatever reason so I had to go back the next day to do my watch. The watch was a nightmare, they couldn't get it to connect to my account for nearly a week. And the store did absolutely nothing about it, I had to do it myself by working with the people at the ATT 800 number. Plus, a few times the 800 number people would tell me something would have to be done at the physical store, but when I went in these people never had a clue what to do. Also, it's been nearly 6 months and they are still charging me for my iPhone upgrade that was supposed to be free with my trade. This store and it's manger (Amy) have been no help at all. After many hours on the phone over the months with the ATT 800 number, on August 18 I finally found out the store clerk made an error on the original paperwork and still now, after nearly 6 months, and knowing this, the store has pretty much washed their hands of me. This is no small mistake either, it's over $1,200. Also, I have my elderly parent's phones on my account. They both need to upgrade their phones too but I'm not doing it here, and not at all with ATT if they can't fix mine. I really hate to leave ATT as a 30 year customer. It's pretty bad when the customer is more loyal to the company than the company is to the customer.

Nice ppl and likely proficient but they cant pull up a simple webpage (times out/never loads) to…read moreshow coverage for a given address. They dont even use ATT for their service at their shop: red flag

I worked with the store manager, Hunter, at this T-Mobile location. He assured me I would receive a…read more$1000 trade-in credit and that my bill would only be about $120/month total. I traded in my phone, paid $200 upfront toward a new $1,199 device, and agreed based on those promises. In reality, my trade-in was only valued at $830, and my bill more than doubled, reaching $261/month. Despite repeated follow-ups, Hunter has not resolved the issue. T-Mobile support has admitted I was misquoted but still has not honored the agreement. This was a clear case of misrepresentation, and I strongly recommend caution when dealing with this store.

I was having a billing problem with T Mobile internet and was told by a young female employee and…read morethe store manager to basically go screw myself . I was simply asking for help and wasn't receiving any and the store manager decided it was more important to curry favor with the female than it was to fix the problem . Problem solved I cancelled the service , tired of entitled 20 somethings being rude and unhelpful . Sorry , this was the Muskogee store , others may be better , dunno .

Very amazing plans and services offered we sat down and they made us feel right at home!read more

Understaffed no public restroom seems like always just 1 person working at busy times.read more

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

wish I could give zero stars. My 19 year old son took his phone in for screen replacement. They…read morereplaced it and charged him 160. A couple weeks later he dropped it on the carpet and the screen went black. Was not broken , just black. He took it back in and they charged him another 160 to fix again but told him this time it would be under warranty for 90 days . I called and spoke to someone . He was rude and called it new damage. Was supposed to talk to the guy who fixed it and call me back and never did. Their website says all repairs are warranted for 90 days.