Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

Fast Service Fair Prices…read more I have a couple of old iPhone 5s that needed new batteries and the screens had separated from the cases. One of them also had corrupted software and had to have a complete reboot. So, I got all that done for under $200. I was happy with the price and quick service. I would certainly recommend this little shop for your cell phone repairs!

this place f*** sucks, I tried to get my screen replaced and and they said I have warranty and…read morewouldnt even honor it, not to mention the sh***y a** screens they use

I called them, who we've done business with for 7 years, and they told me I was stuck in a contract…read moreand had to pay 100% of what was left on contract to cancel. I call back again another person tells me my contracts had expired months ago and I was on a month to month plan. I immediately canceled. Buyers beware of this company and their predatory contracts and trying to scare you out of canceling when you can. AT&T and t-mobile have better customer service, fraction of the price, same product. BUYERS BEWARE.

Jerremy Knox was extremely patient & kind! He gave me excellent customer service! I highly…read morerecommend this Store!

First off, I have had my ATT account approximately 30 years. That does not matter to these people…read more On May 21, 2025 I went into this store to upgrade my iPhone and Apple Watch. They could only get the phone done that day for whatever reason so I had to go back the next day to do my watch. The watch was a nightmare, they couldn't get it to connect to my account for nearly a week. And the store did absolutely nothing about it, I had to do it myself by working with the people at the ATT 800 number. Plus, a few times the 800 number people would tell me something would have to be done at the physical store, but when I went in these people never had a clue what to do. Also, it's been nearly 6 months and they are still charging me for my iPhone upgrade that was supposed to be free with my trade. This store and it's manger (Amy) have been no help at all. After many hours on the phone over the months with the ATT 800 number, on August 18 I finally found out the store clerk made an error on the original paperwork and still now, after nearly 6 months, and knowing this, the store has pretty much washed their hands of me. This is no small mistake either, it's over $1,200. Also, I have my elderly parent's phones on my account. They both need to upgrade their phones too but I'm not doing it here, and not at all with ATT if they can't fix mine. I really hate to leave ATT as a 30 year customer. It's pretty bad when the customer is more loyal to the company than the company is to the customer.

Nice ppl and likely proficient but they cant pull up a simple webpage (times out/never loads) to…read moreshow coverage for a given address. They dont even use ATT for their service at their shop: red flag

ABSOLUTELY HORRIBLE!!! NO ONE THERE KNOWS WHAT THEY ARE DOING! Went to change a SIM card which is…read moreVERY simple, waited 45 minutes and the girl couldn't figure out how to do it. Then she started messing with a separate phone that had nothing to do with the phone that needed a new SIM card. She had us playing phone tag to see if the phone would finally accept calls bc she broke the phone and it wouldn't take any calls. Then, after wasting time we left and went to the Tulsa location, WHICH IS AN ACTUAL COMPANY STORE, THE ONE IN MUSKOGEE IS THIRD PARTY. Then when we got to the Tulsa location three minutes from sitting down she had it fixed. 10/10 recommend the Tulsa location. It is absolutely ridiculous that they would hire someone who has no idea what to do. Outrageous. The Tulsa employee told us that they would probably be shutting down all their third party locations! PLEASE! DO NOT GO TO ANY THIRD PARTY STORE! YOU WILL WASTE SO MUCH TIME!!!

I worked with the store manager, Hunter, at this T-Mobile location. He assured me I would receive a…read more$1000 trade-in credit and that my bill would only be about $120/month total. I traded in my phone, paid $200 upfront toward a new $1,199 device, and agreed based on those promises. In reality, my trade-in was only valued at $830, and my bill more than doubled, reaching $261/month. Despite repeated follow-ups, Hunter has not resolved the issue. T-Mobile support has admitted I was misquoted but still has not honored the agreement. This was a clear case of misrepresentation, and I strongly recommend caution when dealing with this store.

Very amazing plans and services offered we sat down and they made us feel right at home!read more

Understaffed no public restroom seems like always just 1 person working at busy times.read more

Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.