The call center agents are rude and not knowledgeable. The in-store agents don't do what they…read morepromise. After several calls, we still can't get our online account or app set up. Everyone keeps telling us something different. Either no one was trained correctly, or they are allowed to make stuff up and be rude to customers. Such a huge disappointment after transferring in 5 lines.

I talked my elderly mother and her gentleman friend into going with US Cellular instead of AT&T in…read moreorder to get them IPhones instead of a new home computer because it would be easier for them. After 2.5 years of paying a postpaid bill of 142 bucks a month decided it was time to switch them to prepaid since it would be much cheaper and meet their needs better. Everything seemed to be going alright with the store employee Nate at first, but then was told we would have to pay their final bill in full, even though it was the middle of the billing cycle, he reached out to someone and agreed that wasn't correct so that issue corrected. Then as he is closing their current account to move it to the prepaid side, a mysterious computer issue and now it's locked up. So we are now almost 3 hours in with no service either way! Phones are off and still have no postpaid or prepaid service. About 3 seconds away from saying leave it off and taking them to cricket and paying the $200 for new phones and just being done! Buyer SERIOUSLY beware! Have now found out this is freaking sales manager! He has now had to ask another employee to help...this is ridiculous. DO NOT COME TO THIS STORE!

Great service, they had my wife and i fixed up right away! they have 3 locations, S Mingo RD…read moresuite105 in tulsa, one in Bixby 171 N Armstrong St and the one we went to in BA is 1025 E Kenosha . these guys are amazing and had us in and out with darn good price, this is the place to go if you need your phone fixed and other devices

From the owner: We do free diagnostics for your phones and other electronic devices. We are the fastest and the…read morebest quality phone repair store in the region.

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

Fast Service Fair Prices…read more I have a couple of old iPhone 5s that needed new batteries and the screens had separated from the cases. One of them also had corrupted software and had to have a complete reboot. So, I got all that done for under $200. I was happy with the price and quick service. I would certainly recommend this little shop for your cell phone repairs!

this place f*** sucks, I tried to get my screen replaced and and they said I have warranty and…read morewouldnt even honor it, not to mention the sh***y a** screens they use

Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

Excellent service! My husband needed a new battery for his Apple Watch and they had it done in only…read morea few days. He's very satisfied with the way his watch is working and the price was good. We'll be back!

I went in yesterday evening to see about having an Apple Watch fixed. I had been told that it would…read morecost $25 to investigate the issue, which I was perfectly fine with, given the cost of a new watch. The employee there quickly looked over the watch, looked to see that there wouldn't be parts for it, and checked with his senior tech on whether it's worth pursuing. They ultimately told me it was not worth it and did NOT charge me! I was very pleased with the help and advice, and recommend anyone looking to get a device fixed for the honest and straightforward manner the matter was dealt with.

Very helpful professional willing to take the time to answer a few questions. I was so happy with…read morethe work on he Bose 5 MultiMedia i purchased a better cell phone, one that Matt recommended. Lo and behold like he said it was far better performance. Five Stars .. !! Quality Vendor Buy w/ Confidence ..

AMAZING! The guy at 41st UBIF told me he couldnt make the repair, this place had it done in an…read morehour! Thank you! And was VERY VERY FAIR on price. I wont go anywhere else.

Firstly, I understand not being able to fix the water damaged phone. But I am very surprised that…read morenothing could be fixed when it was already able to be turned on before, just not stay on. Thanks for making me pay $40 for you to break my phone further!

I had my IPhone watch worked on to install a new battery, after they did that it only worked for 2…read moreweeks. What a waste of $65. Sadly I bought a 9 series, I should have done that in the beginning so I could have traded my old one in. What a racket they have....

I have been a customer with T-mobile for over 15 years. They have fairly cheap plans. Customer…read moreservice has been wonderful but cellphone service has been spotty. In certain buildings and certain locations, there won't be any or very weak service. During thunderstorms or bad weather, service can be very slow. I have compared them with AT&T and AT&T certainly have stronger signal but more expensive. I guess you pay for what you get. Overall, I am happy with T-mobile and has not needed to switch.

I would not ever do business with T Mobile. They are either totally incompetent or corrupt. I went…read moreinto the local store to change from AT&T to them. I told them I lived in an area where service was difficult. They told me I would be able to get service. SO, we changed out the sim card and I filled out their paperwork. With the condition I would be back in the store the next day if their service would not work at my house. I went home and had no service. I went back to the same store and spoke to the say employee and they reinstalled my AT&T sim card and canceled the agreement due to them not being able to provide me service at my home. Almost a year later I find that they have turned in a bill for collections for non payment and it was on my credit record. I never received a bill from them, a call, a text, a email, nothing. I went back to the same store and was told they could do nothing for me about the erroneous billing and collections. I was told to call an 800 number, I did and was told the matter could not be found in their system and someone would have to call me back I waited a week and no call, I called them back and got the same run around. They will call me back it's been another two weeks. At this point I'm going to file a $10000 civil lawsuit for fraudulent charges, extortion from a collection agency , and for damages to my credit report. They don't seem to have any concern about correcting their mistake. If they can't or won't handle such a simple task as correcting a mistake, I would not recommend doing business with them.

My wife and I went and upgraded our phones yesterday and had the privilege of working with Grayson…read moreand another guy that was extremely skilled and knowledgeable. We did have a wait but we got what we needed and didn't have to pay an arm and a leg to get things taken care of on our account. Needless to say it was a great experience and we were patient but we accomplished what we went for which is a always a plus! What was even better is that we thought that what we were getting was going to have to be ordered and take a week to receive. To our surprise we were able to walk out with two iPhone 17 Pro Max so kudos to their inventory. When we have other needs and issues, we will certainly pay them a visit and allow them to help us through our problems. That location is certainly worth the time and money.

I just need to pick up phone I ordered 2 people ahead of of me checked in several employees in…read morestore 2 working other avoiding working then everyone goes to back I leafy after a 45 min wait and cancelled my order to busy doing nothing to help anyone