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Broken Arrow, OK

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TVs & Appliances 4 Less

4.0 (3 reviews)
Open • 11:00 am - 6:00 pm

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ABC Vacuum

ABC Vacuum

1.0(3 reviews)
2.5 mi

The repair was great, everything else isn't worth it. I brought our vacuum in for repair and was…read morequoted 7-10 days for the service. It was $99 dollars and I prepaid for the service. I waited a week and heard nothing so I called to check on the status of our vacuum. The proprietor (Henry) called back about an hour later asking for more information. I returned his call and gave him my invoice number and the color of our machine. He said he would call back but never did. I called him during my lunch on Monday and he had no new information but said he would look into it and then call me back. At 3:27, I called again and again, he said he would check into it and he would call back again. I drove to pick my kids up from school and saw that I missed a call. Henry freaked out on the voicemail, accused me of avoiding him and not answering my phone (no, I don't answer my phone at work or while driving). He was very rude and demeaning in his voicemail. This time, I just showed up. I gave him my receipt and he goes into the back to find my machine. While he was in the back, I saw my vacuum in his showroom. When he returned, I told him that my vacuum was right there and I told him that he is extremely rude on the phone. He kind of chuckled and did respond about his rudeness. He deflected by claiming I Worked for the CIA by not answering his calls immediately (even though I called him back every time). Then, he tried to claim that I needed to pay for the service. I showed him the credit card slip that was attached to my service slip and he backed off of that. It was attached this time that I realized that none of my attachments were on my machine anymore. He "tried to make it right" by giving me obviously beat up, old pieces that won't stay on my vacuum. I looked online and it appears that I am now out about $50-$75 in parts. My machine works but it wasn't worth it. I now need to replace the parts that my vacuum came in with. Don't go here people.

The man running this business should not be in contact with customers. I have never seen someone…read morewith a shorter temper! Clearly is insecure in his business, evidenced by the constant mentioning of his engineering degree and his hot temper. Not sure how they have been in business since 1940, but would recommend that he review the Bible verses that are written on his white board before he faces the public each day!

TVs & Appliances 4 Less - electronics - Updated October 2026

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