ER call on Sunday...fridge died! He immediately called, arrived within 30 minutes accessed the…read moresituation, gave us his recommendations. Part ordered in Sunday and replaced today, Tuesday ...fridge is working like a champ!

Quick response. Quick solution. Reasonable price. Been in business for years ~ Will definitely call…read morethem again!

I got the same part he wanted to sell me for $130 cheaper on Amazon! Even charging me 20% on my…read moreprice from Amazon would have been cheaper than what he wanted.

Could not have been worse. Alyssa was nice enough when I called to schedule. Matt arrived (late)…read moreand tinkered with the dryer venting for a few minutes. Said to try the dryer again, he though that would work. If it didn't, he would come back, no additional charge. That was on a Friday Well, it didn't work. (Actually, it was even worse because he had reattached the hose wrong, so hot humid air was leaking into the house - in summer). I called Monday (didn't want to bother them on the weekend) to have him come back. His wife couldn't schedule us until Thursday. They then called when they were already over an hour late to reschedule for the next day. So when Matt and his wife finally came Friday, Matt criticized me for not calling sooner. Um - I did, his wife wouldn't give me an earlier appointment. In any case, he started working on the dryer again. At this point he basically called me a liar. Said that the dryer couldn't be doing what I said it was doing. (Running 20 minutes, overheating, shutting of while clothes were still wet.) I have video of it doing this, so no, I am not lying. Apparently the next step was to take the whole thing apart and test the parts. His wife had mentioned a different way of identifying problems, so I asked about that since it sounded easier. And I also wanted to make sure there wouldn't be an extra charge. At that point, Matt threw a fit. Apparently he doesn't allow his customers to ask about the plan for fixing their appliances. Since his wife had misinformed me, I was just trying to understand the process and cost before we proceeded. But Matt became IRATE and stormed out of my house, yelling at me that he would refund the $75 service fee so we could hire someone else. To add insult to injury, he again attached the hose improperly. Even worse this time - the whole thing became unattached when we tried a trial load in the dryer. Hot, humid air again in our house. This time I have photos of water dripping off walls, windows, shelves, stuff. I had to empty the whole room, wipe down every surface, turn on fans to try to air out the humidity. We have water damage to our trim that will cost hundreds to fix. I have contacted them 3 times over the past 2 months trying to get my refund. They have yelled at me, called me names, and hung up on me. They now won't accept my calls. I have contacted the Better Business Bureau in hopes of getting this resolved. I would really advise hiring someone else. The good reviews are from the past, when Appliance Repair Broken Arrow did their own work. I have since learned they are outsourcing to Matt (Bearded Man Appliances), and obviously the quality of the work had changed drastically. TAKE YOUR MONEY ELSEWHERE!!!!!

Quick, professional response & reasonably priced. All done quickly. I would use Route 66 Appliance…read moreRepair again.

I wanted to put this Refrigerator in asylum auction for the Navy or give it away to somebody that…read moreneeds it but I can't get anybody to put the parts on. They wanna charge me $1000 I can't afford that because I need to give it away to somebody that needs it if anybody wants to help me other thanthis appliance repair company please give me a call you got my number. I wanted to put this Refrigerator in asylum auction for the Navy or give it away to somebody that needs it but I can't get anybody to put the parts on. They wanna charge me $1000 I can't afford that because I need to give it away to somebody that needs it if anybody wants to help me other thanthis appliance repair company please give me a call you got my number.

I looked at a dishwasher called in less than an hour told them I wanted it . They told me there was…read morea upcharge for credit card so I told her I'd bring a check. Hooked up trailer and 55 min after I called I saw my dishwasher rolling out the door. The salesman said a lot of people say there coming and never show ! How rude! Like everyone is lying to them I suggested they give costumer a time limit in the future . Most stores will hold an item for 2/3 hours before putting it back in circulation. The sales man was condensing,say they don't hold and they have other dishwashers ,I bit my tounge, and we took our empty trailer home . I won't use them again

Any used product i got from them didnt last 3 to 5 months. I bought 3 dryers from them. The people…read moreare okay. I mean they arent bad but they well they arent memorable and I like memorable. Don't buy used products from them unless you plan on ​buying every few months smh

Quality of work was ok but he was paid $310 twice due to a mixup with what the credit card…read morestatement said it was for. He is well aware that he owes me $310 but won't respond. Stay away!!!

My mother had an appointment for this afternoon, June 6. She never received a call to cancel or…read morereschedule. She tried calling but no answer and their mailbox was full. I reached out to them on FB messenger and received a prompt response. Apparently their flight was delayed. They asked if my mom was available tomorrow mornin. I asked them to call her, since I don't know her schedule. She's not received a phone call and they stopped responding to my FB messages. A delayed flight is a good reason to reschedule an appointment but not calling to do so before the appointment is bad business practice and very inconsiderate to an 89 year old woman.

Great service, prompt, professional reasonably priced and knowledgeable. I would definitely…read morerecommend APS.

Request made to estimate repair on DCS gas grille and to look at a problem we were having with…read more Thermador inside grill, great service, great follow up. Highly recommend this business

The man running this business should not be in contact with customers. I have never seen someone…read morewith a shorter temper! Clearly is insecure in his business, evidenced by the constant mentioning of his engineering degree and his hot temper. Not sure how they have been in business since 1940, but would recommend that he review the Bible verses that are written on his white board before he faces the public each day!

Run don't walk away from ABC vacuum in Broken Arrow Ok I brought my Dyson in on 11-09-2024 for…read moreservice. When I called to check on my machine I was told many excuses why it had not been serviced. I'd call and would be told it was number 8 in line, would call back in a week and be told it was number 9 in line, I'd call and get different answers, turns out the answers were dishonest. Henri was extremely unprofessional and rude and acted like a used car salesman with an ugly attitude towards me when I would question why I was getting conflicting information. December 12 2024 I picked up my Dyson that had not been touched or even looked at for service! The most dishonest business I've ever come across in over 60 years. They will tell you excuse after excuse and forget that they had told you one thing and then tell you another which are not true. Stay away from ABC vacuum repair, they are dishonest and rude and don't care about your time and have no respect for their customers. I'd give negative 10 stars if I could.

requested them to come out and look at a brand new GE washer. Dude literally hooked his laptop up…read moreto it and said oh it's fine when it was shaking to death on the spin cycle. Said if his computer seen nothing wrong then there's not a problem with the machine then he wouldn't wait five minutes for me to even put the machine on spin cycle. had to wait a week for them to send out another tech and he found the shipping bracket still inside the machine. Terrible customer service they cannot reach you within three hours. Everything will be at least three days if not longer. If you get the guy with the accent, don't even bother request a new tech because that guy doesn't do anything. He doesn't fix shit. more worried about how many customers he can reach then he is on fixing anything. I really think this company is screwing GE appliances over and will be looking how to communicate with GE on who they let warranty their appliances

Do not bother reaching out for assistance with this company. If you have an urgent need, try…read moresomeone else. This company will respond to your request well over a month later. Everyone else was able to respond to my assistance within 48hrs.

I did my due diligence and sussed out Will-KonW before making contact. Will is the…read moreowner/operator/single tradesman of KonW. I can't be more pleased with my experience. Will is a good communicator and has an amazing array of skills which emanate from his Education and Experience. Preface: I live in a 47yr old home that is almost entirely original. When it comes to trades, I'm also a helicopter homeowner and generally a bit of a micromanager. Will replaced 3 light fixtures, a ceiling fan, a venthood, restored function-electricity to 2 outlets & one hardwired site, replaced front storm door, and added handle to said storm door. He answered all my questions, addressed all my concerns and made recommendations, ex: Response - wrapping because wires are brittle, need consider new wiring. No dilly dallying with Will. He stays on task and focused. I gave Will a very detailed list of tasks-items and he gave me a time estimate for completing them with the caveat that nothing unusual came up. That timeline was dead on. He is structured in his pricing-estimates. His pricing was very reasonable. I will most certainly use Will's skills (had to say it) repeatedly for this original 47yr old house.

From the owner: Here at Knock on Wood we don't leave anything up to chance. You expect quality service and that is…read morewhat we provide. From changing light bulbs to remodeling whole houses, we offer an array or services and even do the odd job you don't know who to call for. From single family home repairs and remolding to multi unit & multi location property maintenance and management we do it ALL!