2 stars is possibly a little under what it is, however, the not standing by their word in what the owner told me he would do, amongst the work performed (and not performed or poorly done)... I have to rate them as such. It is wild to me that there are so many awesome reviews and for me and my experience, it was a **** show from start to finish and in all reality, (literally even after POINTING one item I wanted completed after they were "finished") it still isn't finished. And I don't want them back here. I will never do business with them again. I am happy everybody else received such amazing work and treatment. Guess I deserve what I got, nuances aside. 16K and miss-drilled holes.. Thanks for what I can only imagine will be an ever worse headache later on down the road. read more

American Home Pros upgraded my old hot water tank to a new tankless and softener/filter system and did a great job. Friendly installers and answered all my questions. They also installed my new AC system a year ago and also did a great job on that. I'll definitely use AHP again for any other plumbing or AC needs. read more

American Home Pros - New tankless water heater and water softener/filter system. - Heating & Air Conditioning/HVAC Near Me - Tulsa, Oklahoma

Technician was more high pressure sales person than tech. Claimed heat exchanger had micro cracks leaking CO with no instruments to measure CO. Subsequent tests using Fluke CO meter showed zero CO leakage. read more

We recently worked with American Home Pros, on an HVAC replacement. My husband and I are very satisfied with the work done. Throughout the process, the team was professional, courteous , and efficient ! We were amazed by the fact that in less than 24 hours, we received quotes for multiple options to repair and or replace equipment, and job completion! Concerns we voiced were quickly acted on and satisfactorily addressed. We certainly were not looking forward to replacing equipment in our 15+ year home, but Dylan, Cody, Hunter, Caleb, and Haley were a pleasure to work with. We also have a maintenance plan with American Home Pros. It provides us with piece of mind, and we feel we are treated as VIPs! read more

Anthony was great very helpful and communicative. Figured out our problem quickly had up and going in no time

We purchased our Broken Arrow home last year and wanted to find a local company, invested in their community, that offered a preventative HVAC maintenance program. I knew I was searching for a unicorn but was shocked to find just that - and so much more - in American Home Pros! We've been impressed since day one. On every routine visit, they perform a whole system inspection and provide photos documenting their findings. In addition to emailing everything for our records, they take the time to explain what they discovered in a way that's easy to understand. When Chris V. uncovered our 1st floor AC needed significant repairs, he had a clear and comprehensive price quote ready for review within minutes. Wanting to explore our options, we asked about the cost of a new unit so he put in a call to the office. Within 2 hours, Tim was walking through the house taking measurements and listening to our concerns about inadequate ducting on the 2nd floor. Rather than tempt fate with a band-aid on an aging system, we elected for the replacement option. Impressed by their expertise and professionalism, we also included Tim's suggestions for upstairs improvements. We knew we needed a water heater flush, so we were thrilled to learn they also offered plumbing services. That same afternoon, Chris W. did our whole home plumbing inspection and was prepared to flush the system until he heard a knock coming from the tank. With our preference to be proactive, they put together quotes for repair, replacement or upgrade. Within two days of our initial HVAC inspection, the team had replaced our AC and solved our duct issues. Within a week, the plumbing crew installed a new tankless water heater, and we conveniently financed everything into a single payment. Fast forward a year, and on Monday of this week Micco discovered our 2nd floor AC was struggling during the annual inspection. Again, we received an immediate repair quote, and Tim quickly followed up with a replacement estimate. Electing for AC replacement and financing again, we inquired about adding on a whole home water filtration system. Today is Wednesday and Hunter #1 & Hunter #2 had our new AC installed within 2 hours. Colt and Shay reviewed filtration and water softener options with us. Honest and trustworthy, they reviewed the water test we had done by a 3rd party and recommended the filter only, because we had no need for a softener. We're scheduled for installation tomorrow! This company is top-notch. They've even found and fixed a small gas leak, that only I could smell, when their tools couldn't even detect one. Even my husband thought I was crazy! Their entire team is always courteous, respectful, punctual, and friendly, making each visit a pleasant experience. They arrive wearing booties and keep their workspace neat from start to finish. We have peace of mind knowing everything has been done properly and they stand behind their work. The office staff proactively schedules our maintenance, relieving me of that responsibility. And their social media is hysterical - if you're not following them, you should be! They've set the customer service bar so high that we've been hard pressed to find anyone, in any field, of their caliber. It takes incredible leadership to build such a great team - Well done!! read more

American Home Pros has 4.9-star rating with 769 reviews on Google. When selecting a contractor don't solely rely on Yelp. Check every review site that you can find and the BBB if the provider is listed. And another bit of advice..... I had been doing business with the big boys, AIRCO. It has not been a good experience. I could compose a 4-page essay regarding the problems. Don't use them. OK that is out of the way. The heating and cooling system on my home was over 11 years old. Likely the cheapest unit the builder could find. It had not been touched since we had the house built. It was working sufficiently, but Oklahoma's miserable summer is almost here. It was time for a health check. My neighbor highly recommended American Home Pros. I wasn't really expecting a favorable prognosis. The friendly technician gave me 4 options ranging from no cost (pray) to the high end of several thousand dollars. And options in between; mixtures of primary organ transplants and installation of life extending support devices. I'm not putting any money in that old system. Pass. A couple of estimators came out a day or so later. We went through 4 options for replacement. With the PSO rebates I got a completely new heat and air system, at what I felt was a very fair and competitive price. A few days later the technicians show up for the install. This was not a particularly complex change out. In about 4 hours the work was complete. The new system is noticeably quieter inside the house and outside. Excellent customer service, dedicated personable hard-working technicians and quality products. The warranty on the new unit is very attractive. American Home Pros is the "real" company to call! read more

Colt and Tyler banged out the job quick and saved me a good bit of money on the installation. Would recommend this service to anyone with plumbing issues read more

Jacob came out and helped us with financing our new hot water heater. it's going to be installed tomorrow. Jacob was the utmost professional and helped us with any questions we had. despite him having repeated issues with his laptop, he remained cool and calm. we thoroughly enjoyed working with him. read more

Our 97-year-old friend was having AC troubles. The company she had been using wasn't providing the service care I wanted for her. Therefore, I called my favorite company, American Home Pros. The young ladies that answer calls, Audrey and Haylie, are friendly and helpful. Chris V. came to diagnose the problem. I completely trusted him when he recommended a new unit. (Her unit was 28 years old.) Immediately after he left, Tim and George appeared to discuss the options. Although my husband and I were helping with the decision, Tim and George patiently and respectfully answered her questions. (This little lady is still bright and inquisitive at 97.) Hunter H. and Ty did the installation. They, too, were patient, kind, and respectful. They did excellent work and cleaned the job site before leaving. The people I've met from American Home Pros are professional and a pleasure to know! read more

My last technician Ryan Horn did an incredible job. He problem solved what the other two technicians over looked. He stayed late into the evening, explained everything in detail, answered all of my questions, fixed the problems and he was very professional. I just wish their other two technicians would have completed the job correctly the first time. I believe they could learn from Ryan. read more

This review is based on long term experience. In July 2021, we contacted Innovative Air Pros to provide a quote to address long standing HVAC problems in our 2000sqft home. Cody did a THOROUGH eval of our issues, including humidity and rooms not cooling equally. He educated me on proper sizing of a unit, proper duct flow, insulation concerns, as well as the brick construction of my home in the afternoon sun. He provided multiple options, including a variable speed unit, which would increase efficiency and lower costs. With the unit he recommended and the suggestions that he provided like shading the brick from the western sun exposure, we have achieved much lower energy costs, much more uniform heating and cooling, and the ability to monitor/control humidity levels which makes our home safer and more comfortable. Fast forward to 8/2/2024, I just received an email from PSO, showing my excellent cooling efficiency , with my usage at 1,326kWh, significantly lower than efficient homes at 2,501kWh, and similar homes at 3,352kWh for the Summer 2023. Ultimately, I feel like this small business is not just trying to sell a unit. They are doing the work to evaluate your entire situation. Customer service has been consistently top notch. There is obvious emphasis on training and customer service. Technicians seem to be treated extremely well, as I have had Caleb for almost every service call, who remembers and follows up on my questions from previous appointment. This is not a high turnover business, who runs their technicians to the point of exhaustion and burnout. I highly recommend Innovative Air Pros, from the evaluation, to problem solving, to ongoing customer service - they have proven their dedication to excellence. read more

American Home Pros - Heating & Air Conditioning/HVAC Near Me - Tulsa, Oklahoma

I had a new unit and duct work installed last year. The team has come out to do seasonal tune ups and helped resolved and issue I had after a power outage. They do great work and are very professional. read more

I have been using Innovative Air Pros for at least 3 years now. it is a young company who promotes customer service skills in their employees as well as technical skills. They are very prompt in arriving and for annual checkups you receive a written thorough report on the status of your equipment. The company just recently changed the way they charge for annual checkups. They now do a small monthly charge all year to cover the A/C and furnace checkups. So instead of a big payment 2 times a year that amount is covered over the 12 months making it affordable for most people. I am retired so that really helps me. I highly recommend this company. read more

I called regarding my newly installed humidifier not working properly. Chris and another technician came out at 2:00 and worked into the early evening to get it working. Great dedication to customer service! Call Innovative Air Pros for HVAC service. read more

Tried to give them multiple chances to no avail. They try to scam you with useless repairs while other things break, avoid this place.

Great Customer service and very friendly technicians. Will definitely keep using Innovative for any HVAC services in the future.

This has been my go-to company for years and I have found them to be always trustworthy and helpful. Trendon came to do my winter checkup and was extremely thorough. I highly recommend Innovative Air. read more

Trust the other 5 star reviews here and elsewhere. I've had Cody and his company do a lot of jobs for me over the years for my clients and my home. Piper and Trendon did a great job installing my new complete system. You want a contractor that you know will do great work and provide the best warranty, and these guys do. In any home repair project, it's always best to get multiple quotes, and discuss each with the providers. It is a business decision, and if you sit down with them and discuss the quotes, you will see that the quality of the hardware, the guarantees, and the expertise definitely justify the rates. And when you get down to it, you will find that they are very competitive in their prices. These guys are the first ones that I call! read more

expert knowledge and professional yet friendly staff, whether you need routine maintenance or total system replacement, these guys are as trustworthy as it gets! read more

I have used this company for several years. They always respond quickly and the technicians are very friendly. The jobs are always done without any messes to clean up. I highly recommend Innovative Air Pros. read more

Bottom line: VERY EXPENSIVE!!!!! Read details below. On Thursday Dec 31st, 2020 I called Innovative Air Pros to diagnose and repair my heater that had quit working. I saw great reviews online and their number was listed in my thermastat. I will start with the psotive. They were able to get someone out that very morning, which was very important since we were going into a long holiday weekend. The technician was friendly, professional and knowledgeable, and he replaced the gas valve and the heater works. Now the negative. After diagnosing the issue, and telling me it needed a new gas valve, I was told that the part was very expensive and it would cost $641.17 to go get the part and replace it. I was not given any breakdown of what was parts and what was labor. I was already being charged $85 for a diagnostic fee, which would be waved if they did the work. (This I knew) I was told that the place they get the part was closing at 11.00 am, so they needed to have it authorized quickly if I wanted the work done. I was pretty certain that I was being charged a very high price, but felt caught in the circumstances, with a 3 day holiday starting tomorrow. So I authorized the work. I got the part number from the technician when he returned with the part. and googled it to find that the prices seemed to range from $100 to $150 for that part number. I timed how long it took to replace the part. (about 30 minutes). Granted they did have to go get the part, but you can do the math. I felt like I was taken financially. Jusst be forewarned. read more