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Pro Heat & Air

5.0 (1 review)
Open • Open 24 hours

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HVAC system maintenance

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2 years ago

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Airco Service

Airco Service

(124 reviews)

East Tulsa

TL;DR: They did exactly what they said they were going to do and more, for the price they said…read morethey'd do it for, and in the time they said they'd do it in. HUGE kudos to this company for their amazing work! These guys rolled out the red carpet (really!) for me and my family. I'd give them 100 stars if I could! After two years of dealing with the botched installation of three complete HVAC systems from another awful company, these guys came in and they went *all* of the extra miles. Let's begin with the salesperson, Josh. After dealing with dozens of system failures, ghosting, poor service, you name it from the other company, I naturally was pretty tough to please. Josh was incredibly patient with me throughout the process while I pelted him with question after question, and when both of us thought I was done asking questions, I came up with another, and Josh was patient with that one, too. He consistently reassured me that they were doing things right, and that no matter what, they would make sure I am happy with my HVAC systems. Thank you, Josh! You deserve this rating for putting up with me! Next, I'd like to point out that this company came into my house presenting every option. I had 3 HVAC systems originally, and during my conversation with Josh, they brought Steven over right away to look everything over and determine if my lower level could do with one unit instead of two separate ones. I was skeptical at first, but Josh and Steven both assured me it would work well, and that I'd be happy with it, and no matter what, they'd make it right. They consistently reassured me throughout the process. That two-unit option (one upstairs and one downstairs) turned out to be significantly more affordable than the three-unit option, so I went with that - after even more assurances that I would be happy with it. Then came the install. David was the install manager, and Chandler was the lead guy on my job. Both of these guys went way above and beyond. It took them and several other crews the entire week like they said it would, but it took exactly that long, and not one thing was unfinished when they left. I now have two high-efficiency systems, at a price point that was about $10 grand cheaper than replacing 3 for 3, and the best part of it is I haven't experienced one single failure. These guys went above and beyond in every possible way. They worked hard, they were kind and professional the whole time, and they even dealt with some shenanigans they shouldn't have had to deal with. I don't remember the names of all of the folks who were here (there were a lot) but I do want to give a huge THANK YOU to every single one of them. Oh, and the red carpet thing - that's true - they rolled out this carpet called "bee armor" from my front door, up the stairs, all the way to the attic to protect my floors and keep them clean - it was red! I cannot express enough my gratitude to this company. It's a new feeling for me not having to constantly worry about my HVAC system(s) failing in new and interesting ways. Like I said, this company deserves 100 stars. 100% will be choosing them for any future HVAC needs. Thank you, Airco! Also if you're a potential customer reading this, these are the guys. I tried going with a smaller, more local company, and I got bit harder than I can even describe. Don't do that. Just go with these guys. You won't regret it!

I had an annual subscription (not just a monthly) with AirCo for my property in midtown. The…read moreproperty was sold in late July. I called the day the subscription renewed, explained the situation, and asked them to reverse the charge. The agent said they'd contact the dept. that handles this, give them my info, and get back to me. No one ever did. I put all of it in writing. No response. The subscription cost 269$ And, again, I never used it, can't use it and no longer own the home. My only recourse at this point is to contact the State of OK Attorney General's office and file a complaint. I am disappointed in AirCo.

AB Service Company

AB Service Company

(2 reviews)

So my outside unit wasn't shutting off , but the inside unit was. I texted Allan and he said to…read moregive it a little tap on the top and see if it would shut off.. It didn't... He said how about Tuesday early AM for a visit. I said great! Sunday morning... the unit finally shut off... But the house had started to warm up to 81 degrees... Ya.. It shut off sometime overnight and never came back on.. Upon taking his advice to give it a little tap I gave it a little tap and it rattled on and started cooling.. Crisis adverted... He showed up on Tuesday and took a look at the unit and sure enough the relay in the unit was toast. He replaced it, cleaned out the rest of the unit and here I am in a comfy 70 degree house enjoying a working AC unit! Asked him other questions to make sure I wouldn't get hosed in the next few years and he answered every question. Great guy, knew a friend of mine (small world), and even better.... BOOOMMMEERR SOOONNNEEERRR! (he's an ou fan like me.. ) Give him a shout!

I had two experiences with AB Service Company…read more The first was fair; there was a blown capacitor in my mother's house, and the repair was completed with costs that were within expectations. The second interaction was disappointing. Below is a paraphrased transcript. Me: Thank you for visiting my mother's house, what was the problem? AB: The entire unit needs to be replaced including the furnace. Me: The entire unit? AB: Yes, the unit is over forty years old and none of the parts are available on the market. Me: The house was built in 1986, so the unit can't be older than 31 years old. AB: Well, it's still ancient. Me: What's not working? AB: The fan unit is shot. Me: But the compressor and rest of the system still functions? Are you sure we can't find another one? AB: Nope, it has to be complete job, over $6,000. No other way. Me: Thanks for letting me know. After another phone call to another repair shop, a $25 transformer was replaced along with two hours of labor fixing the diagnostics that were done previously. That convinced me that should I need future HVAC services, I will go elsewhere.

Pro Heat & Air - hvac - Updated October 2026

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