We just had our HVAC unit upgraded and we are thrilled with it. The two teams that did the install were courteous and professional. They had to deal with very tight spaces and didn't miss a beat. I was very impressed. Special shout out to Gabriel Perdon. His knowledge and professionalism was the reason we chose to buy from Airco. Great job everyone!! read more

I had an annual subscription (not just a monthly) with AirCo for my property in midtown. The property was sold in late July. I called the day the subscription renewed, explained the situation, and asked them to reverse the charge. The agent said they'd contact the dept. that handles this, give them my info, and get back to me. No one ever did. I put all of it in writing. No response. The subscription cost 269$ And, again, I never used it, can't use it and no longer own the home. My only recourse at this point is to contact the State of OK Attorney General's office and file a complaint. I am disappointed in AirCo. read more

We have been long-time customers of Airco, and they even put in a brand new unit for us. We also have the service contract they offer to come in Spring and Fall and service your unit. We contacted Airco Heating & Air because our air conditioner was operating but was not cooling properly. A technician came out and first checked the air handlers. After determining they were not the problem, he recommended a refrigerant leak check and advised us that the cost would be approximately $450. The technician performed the leak check and remained at our home for approximately seven hours. During that visit, he determined that the coils were frozen and turned on the heat for more than two hours to thaw them, despite the outdoor temperature being over 100 degrees in Oklahoma that day. He ultimately determined that there was no refrigerant leak and that the problem was the thermostat expansion valve, which he told us was covered under warranty. At the end of the first day, we were informed that we owed approximately $1,700, which we paid. We were surprised by the amount, particularly because the expansion valve was covered under warranty and we had originally been told the leak check would cost approximately $450, but paid so we could get our air conditioner fixed. The technician returned the following day to replace the warranty-covered expansion valve and complete the repair. He remained at our home for approximately another seven hours. I contacted Airco numerous times on the second day stating my belief the technician was in over his head and could they send help. All I could get from them was they had informed dispatch. At the conclusion of the second day, the total amount we had paid remained approximately $1,700. We subsequently requested an itemized invoice explaining how the $1,700 charge was calculated. However, the invoice provided did not meaningfully itemize the charges or explain how the company arrived at the total. I contacted a manager and asked him to review the charges. He subsequently advised me that he had reviewed the invoice and believed everything was appropriate. I explained that I did not understand how a problem involving a warranty-covered expansion valve could result in approximately 14 hours of service over two days and a $1,700 charge, particularly when the issue was ultimately identified during the first day's diagnostic visit. Airco stood by the full amount of the invoice. I am requesting that Airco provide a complete and transparent itemization of the $1,700 charge, including all labor, diagnostic fees, refrigerant-related charges, and other fees, and review the bill for a reasonable adjustment given the circumstances and the fact that the replacement part was covered under warranty. read more

Awful. Have been out 4 times to fix one AC unit and still not fixed. Never arrived at quoted time - anywhere from 7-24 hours - hours later. Each visit they have no idea what problem is and ask me all the same questions again. No communication between techs. I could be wrong but I seriously think they are doing something to unit at visits as I've never in 50 years had this happen. Two visits at the most in the past. Google reviews are high which I looked at but then found this site and it's low here and likely Google not accurate. read more

Immediate contact and same day appointment. Steve was professional, efficient, knowledgeable and personable!

Worst company ever. My air conditioner broke in 100 degree weather. It took 3 days for someone to come out only to be told that they could not find anything wrong. They came out three times over two weeks. Finally they ordered a part. I was told that it would take 5 days for it to arrive. At the end of the five days I was told that there was an issue with ordering the part and that it would take another five days to get it. Meanwhile I have been without air conditioning for 2 weeks and I am looking at 3 weeks before this gets resolved for an issue that is under warranty. Poor customer service read more

Called them out for my AC which was blowing but not blowing cold air. He changed the capacitor and charged me $400, then about an hour after he left the AC started screeching because he didn't put the shroud back on all the way. Now it's sitting doing nothing and worse than before I called. When I called I now have a new appointment days out that will be "subject to further charges". He did not check the thermostat, Freon or anything, he just made it worse. read more

We contacted them about possibly installing a whole home generator. Salesman came, we were somewhat convinced. We decided to go ahead. The next day we reconsidered, and contacted the sales person to cancel. We did, however, decide to install the whole home surge suppressor. The salesman quoted us a price for it but when it was installed, it was $100 more than the price he quoted. I reached out to him twice and he did not respond. I had nothing in writing, so.... The technicians installed the suppressor, and there was a spark during installation, which seemed a little frightening. They said someone would be by to inspect the installation the next week. After a couple of weeks, I called them and the admitted they dropped the ball and finally scheduled the inspection. Not impressed and will not call them for anything and do not recommend them. read more

We are Airco VIP members. They advertise that VIP members receive free service calls and diagnostic. After the diagnostics, you get a discount on the service and parts. We thought this was a great deal, and we have been VIP customers for several years. However, we had a terrible experience today and will cancel our VIP membership and never use Airco again. Today we had a plumber come out and diagnose a problem he could not fix because he did not have the right parts. He told us what the issue was and left. He did not provide any materials or do any work. However, he charged us $150. When asked about diagnostics being free, he said it was for his time. Isn't a diagnostic always about providing time? Isn't that what we pay hundreds of dollars a year in a VIP membership to cover? We escalated the issue to the plumbing manager, because surely, she would understand, right? But she literally told me that she has to pay her employees for their time, so we have to pay too. To top it off, his diagnosis of the issue was wrong. We had to have a separate plumber come out to actually do a correct diagnosis and fix the issue. BEWARE of Airco and the VIP scam! read more

Over inflated quotes and rely on panic to sell with inflated prices. Mullin plumbing purchased the company and has not been the same since. Would not recommend. Get another quote and compare. read more

I just had a new HVAC unit installed today in conjunction with their Costco deal - as of this evening it is blowing cold air and they didn't put my old thermostat back on - when I called the 24 hr line it was a less than reassuring experience...I got sucked in by the chance to finance the unit instead of having my dependable guy do the same unit but paying in full ....so far I'm not happy &&&&&&&&&&&&&&&&&&&&&&&& I sent emails and texts to all I had spoken to and this am a tech came out and after opening the service panel found a couple things that should have been addressed I assume at install....he stayed to make sure that system was actually blowing warm air which is appreciated....I am changing stars but honestly will be on guard as I am concerned by the plethora of other less than complimentary reviews....it is obvious though I have no problem updating my review read more

This company has become too large. Installation was a nightmare. It takes forever to get parts for Lennox. read more

Airco Service - Master bedroom ceiling. - Plumbing Near Me - Tulsa, Oklahoma

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Airco Service could not care less about their customers. I once again contacted them and they said they would pass it off to the project manager Jared. Guess who has still not contacted me...Jared. It is June 1, 2026 and I am getting ready to contact them again. I am done being nice and patient. I still do not have a manual for a 7,400.00 furnace and still have not had the city inspector back to make sure it passed. I will also be finding out what recourse I have to get this taken care of. When I have, I am done. I will be telling everyone I know NOT to use Airco Service for anything. I would give zero stars if possible. read more

Thank you Airco for your wonderful installers, Dylan and Daton. They installed a whole house air and heat for us. Dylan and Daton were very respectful, efficient and knowledgeable! Thanks again Dylan and Dato! read more

I pay for their annual HVAC checkup which is reasonable priced (maybe), but trying to get them to keep an appointment is frustrating. They will make an appointment a month in advance and then the morning of the appointment they will call and say they need to move it. Typically their appointments are morning (8-noon) or afternoon (1-6pm), but the rescheduled appointment becomes "sometime the next day...between 8 and 6". Try to plan your day around that after you have already planned for their scheduled visit!! In addition they cancelled an HVAC appointment when I made an appointment for service on my generator -- these are two different unrelated items handled by two unrelated groups. Being a long-time customer (over 30 years) doesn't matter to them. It's NOT the same company it was before they began buying up other local HVAC (such as Robinson Air and Air Assurance) and plumbing companies (e.g., Mullins, Duvall) under their "HomeTown Services" umbrella. I am seriously considering moving on to someone else. UPDATE: AIRCO contacted me after seeing this review and rescheduled the HVAC appointment back to this afternoon and showed up within about 30 minutes of that phone call. They offered me some other incentives as an apology for their actions. read more

Happy AirCo customer over 15 years until now. We declined Decon 7 treatment in writing but technician added it ($278) when we signed off on a repair. I called AirCo after the technician left to ask about the miscommunication regarding spraying the Decon 7. Their response was my husband signed off on it even though they acknowledged the email declining the spray. i was told someone would get back to me. That never happened. No apology or offer to reverse the unwanted charge. Apparently AirCo doesn't value our long term business. We will not be using them again. Marilyn H read more

The guy that I would ordinarily call for AC work, wasn't available, at first, but when you AC is on the fritz, most of us want it fix, as soon as we can get it done. The Airco name was given to me by someone who knew the grandpa, the one who started the company, and talked about how great of a guy he was, and basically suggested the toys, were chips off the old block. So, I called them and they sent a guy out, the next day. He looked it all over, and listed several things that needed attention, even replacing. Total estimate $2,043.07 Higher than I was hoping for, but thought, that's better than buying a new AC Unit. I sent a copy of the invoice to the guy I ordinarily call, and he told me it was way out of line. I replied; "Well, I'd rather pay you (him), anyway." He said; "I'll be at the office on Monday, just two days ago, around 2pm. The bottom-line, if everything the guy from Airco said I needed, was true, my total bill with the guy I ordinarily call, would have been $300...substantially less, than 2,043.07. And by the way, Airco, is NO LONGER FAMILY OWNED, regardless of what you may find to the contrary, online. Look for a subsidiary of "Blackrock", and you'll discover Airco, isn't the on HVAC outfit that they've bought, in this part of the country...for sure, Oklahoma and Arkansas. read more

I paid $500 to Airco and got nothing but a sales pitch for a $14k system. My house stayed at 75°F after their "service." Air Assurance gave me a better quote at $9k, which shows just how inflated Airco's pricing is. They care more about upselling than helping their customers. I would never recommend them. read more

Recent temperatures have already reached 100 degrees, and it seemed that our upstairs air conditioner was operating nonstop!!! Temperatures were as high as 86 degrees which made conditions particularly difficult especially when trying to sleep. I change the air filter every 3 months and I clean the outside unit annually as well. After about a week of feeling sauna like conditions I called AIRCO. Nhiayee and Page arrived earlier than expected which was awesome because I was given a late afternoon appointment. I greeted them and explained the situation and helped them locate the electrical outlet and the water supply. From there, Nhiayee assessed the problem and explained that the Freon was low indicated by the dry, refrigeration line. After giving the outside unit a cleaning and flushing and filling the unit with Freon which was necessary due to the advanced age of the system. Page and Nhiayee advised that it would take several hours to get the temperature back to an acceptable level and that we should be comfortable going forward. I thanked them both and they were on their way to satisfy more customers. Thanks again for everything and we are appreciative of the quality of service and the kind and personable employees who work for Airco. Continued success to you exponentially. read more

The absolute worst customer experience I have had with any company so far, but it's not over so it could keep going down from here! Here are some (and only some) aspects of our saga: -They sold us a VIP membership, which meant routine inspections and no charge for site visits. Except that our air conditioning system completely stopped working a few weeks after their yearly visit, and some other Airco folks indicated that there were numerous structural flaws that they didn't catch. And they charged us for site visits twice. -Their sales tactics are shady. We have not had functional air conditioning for nearly 3 weeks. Airco tells us the problem is a drainage pipe and wants to charge us $1300 to replace it. Then they try to upsell us on a bunch of other crap WHILE OUR AUR CONDITIONING IS OUT. -Their service is super slow. They just told us that they can't make it to our house to fix the pipe untill the end of the month, which will put us on 6 weeks without air conditioning. Which is not that big a deal except that it's JULY IN OKLAHOMA. -They don't take responsibility for their own shoddy work. One of our reps blamed the company (which apparently Airco merged with) for poor installation of our system 8 years ago. We have received visits or interacted with 6 different employees from Airco this year; each group has told us something different and something inconsistent with each other. The bottom line: they overcharge, the are slow as hell, they don't shoot straight, they cannot be trusted. I look forward to learning the new excuses that Airco employees will make during the next 3 weeks before they get around to trying to fix our system. On the bright side, I look forward to seeing our old friends (or perhaps meeting new ones!) next summer when our air conditioning doesn't work. Tl;dr: do not work with Airco if you value having air conditioning. read more

TERRIBLE!!!!!!!!!!!! Parts department customer service is non existent. Need a control board for heater (per tech from an emergency call on Sunday) was told i would get a phone call Monday morning to get part and schedule services.... NOTHING, I had to call Airco 5 different times to get information, and each time was told they would have to contact the parts department and call me back. By now I believe the parts department is out of the country working remote and has no idea what they are doing.............Terrible, no heat and temps are to drop in to the 20's in the next 24 hours. I have been a loyal customer for the past 20 years..... NO LONGER i will seek HVAC services elsewhere going forward!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!! read more

Joshua was prompt , courteous in giving us a detailed estimate for Air conditioner replacement. Airco also provides a great service plan to keep your heat and air units in great working condition. read more

Extremely over priced 30 minutes for a fuse and a contact parts= 160 and charged me 500 so out of line

Started great; ended terrible. Sold us equipment we didn't need to fix a problem that still existed after install. Charged us again to fix the original problem. read more

I called and made appointment to put coolant in 3 units. He was an hour late Charged me 99 dollar for service charge. I was told I have no refrigerant on my truck. What the heck. I called customer service. NO HELP DONT GO DOWN THIS ROAD. FRAUDULANT read more

"Your Airco technician will be at your house between 1pm - 5pm. Here he comes at 4:45. After a 3 minute review of my a/c, the Airco technician said I have a "major leak somewhere" and my type of Freon is obsolete and I need a whole new unit. One call to Urgent Air and Steve found where something wasn't secured causing the problem and he had the "obsolete refrigerant." No major leak. Within 15 minutes it was fixed. What a terrible experience with Airco. Shame on you for making me worry like that. read more

Skylar done a great job. I give him 5 stars. He done a awsome job in a timely manner.

Spoke with Mouscen who goes also by Mo. It was like teeth pooling begging for their services as a customer. He sent Niki to do the measurements with no follow up and respond on their end again even though I followed up. It was recommended through Home Depot through their Pro Services Program. I reported by experience with Airco, Mo to Home Depot so they stop sending referrals to them as it's wait of time!! read more

Rude and incompetent. recommended we use less toilet paper. Do not recommend. Needs a degree in deification 101.

Pros: been an airco customer for years. Never disappointed. They always say they're not available when we have emergencies, but then call us when they have cancellations that day. Cons: we used to have a bi annual Maintenance contract with them. But then they stopped coming? I'll have to follow up with them. read more

My air conditioning was working fine and I called for a maintenance check to prevent any issues in the coming Hot Summer this July. A technician came and checked everything and I was with him the whole time. I'd ask about how the freon level was and the reply was fine. He found a capacitor with a weak spring but still working. He priced it out at $216 for $40 part I can get and have. I said that was outrageous and that I would change it out myself. Later the same day, my home began to get warmer inside than normal. Waited to call so I could figure out if it was a one-time event. As the week got Hotter, the indoor temperature rose higher each time. I called and explained the situation and they sent out a different technician. He proceeded to explain how the freon needed is no longer available and that I would need a replacement unit. Funny how that happened...I would not recommend them to anyone and if someone asks I would tell them to watch out for sabotage of your unit knowing how old it is to buy a replacement. read more

Technicians OK; Pricing outrageous. I asked for 2 toilets to be looked at. Downstairs needed unclogging. Upstairs needed toilet seat tightened and handle tightened-$99.00. That night the upstairs toilet tank would not refill. So, we called after the weekend. They returned; said they woukd charge us again; final bill $250+. Never use Airco! I used them for heating & a/c and they overcharged for that, too. I will NEVER use Airco again! (Oh, we were told at least $1000.00 to install a new toiket.) read more

Shop around before you do business with this company, I had a brand new unit installed on April 28th and was charged $18k. The technicians left a hole in my ceiling after replacing a vent and I had to call to have them come back to patch it up and the unit hasn't worked properly since it was installed. I've had 3 technicians come out 6 or 7 different times all giving me different diagnostics-saying the unit is leaking refrigerant and they don't yet carry it because it's too new, then blaming my the heat from my attic crawl space for making the house hot, to blaming it on whoever installed it. Zac, the tech who was here last said I had every right to be upset and to call and complain. I've called and tried to speak with someone about my experience and no one has called me back. This has been a headache and if I had to do it all over again I would have taken my business elsewhere and probably saved a couple $$$$. I would not recommend this company. read more

Craig Martin - 5 stars!!!! Great work. Honest. No short cuts. Recommend him 100 percent!

We had Airco at our house on Friday to put in a HVAC, the cost was nearly ten thousand dollars. They did such a great job, that we decided to see if they would give us an estimate on a toilet upstairs that is leaking a small amount of water down to our kitchen area. We called this morning, but were really surprised and taken aback when we were told, to give us an estimate that they would charge us $99 !!! One would think after spending nearly ten thousand and wanting to be a repeat customer, that they would waive the plumbing estimate fee considering how much we have already spent! I have only given them a 1 star, due to the plumbing estimate fee, but the HVAC work was a 5 star ! read more

Called a month ago for a tune up/system check. Airco came out a few days later and went through the inside system and outside unit. I noticed the tech did not remove the condensor/core cover. I paid the $99. fee. --- 30 hours later I noticed my garage and living room were flooded with water. I called Airco- they said they might get someone there in 3 days. I called a local plumber company (Climatech) in Grove; they came immediately; found the problem was the condensor/core unit elbow was plugged and water was leaking through the wall as an overflow. They repaired/replaced the elbow flow, cleaned and vaccumed up all the water and I paid them $142. I gave Airco (who - I called again to tell them what was found - ) a copy of the bill to pay me back for not finding this possible problem when they first came. --- They would not cover the bill from Climatech and only offered to sell me a $100+ attachment to my ac unit in case it floods again and would shut off everything! And offered two free tune up visits for the next year but would not cover any emergency problems. I have yet to hear from them since I refused those silly offers... . STAY AWAY from Airco at all costs. read more

Airco installed a new unit and used old copper lines that did not hold refrigerant in the last unit. Afert spending 20,000.00 I thought everything was supposed to be new. They said after only a year there service warranty ware out. But there parts warranty is still good but, we would have to pay for if up to 1,400.00 for them to fix the part because they did not install the old copper line, that they welder on, instead of putting a new on from the start. These people are committing fraud. And the people who said good things about them will change there mind when they start having problems. These people purposely do not put all new parts in because when the bad parts go out there will charge you $165.00 for labor or more and for what ever yhe part cost that they should of put in the first place. They won't ever give us a copy of are contract. So we are hiring a lawyer, for their fraud. read more

I had called AirCo to my house for a service call earlier this month. The employee, Seth told me that I would need to purchase a brand new furnace. If I only fixed the one part. It could make things worse and start a fire. He gave me two options. Option 1- "Buy a new Integrated Furnace Control Module ($600+) possibly not fix the issue at all and waste money)" was their exact words. Also, He said we needed a new Blower Motor ($1300+) when there was nothing wrong with the air flow in our house. Option 2- Get a new furnace for $3500 plus! It really saddens me that the biggest Heating and Air company sends their best employees out just to rob people who can't afford new systems. It's despicable that companies like this feed on low income households, even people who live off of welfare and People with children, etc. I will never use AirCos services! We ended up going to a supply store. Buying the part for $450 cheaper than what Air Co tried to charge us! Had a professional put it in and everything. Thanks for nothing AirCo. read more

I'm a longtime client of AirCo and once again I'm giving them 5 stars, just as I did in 2009. We need more reliable, dependable companies such as AirCo. read more

Was not impressed with this furnace checkup. Fan made noise when first turned on. Technician thought maybe tape from filters he removed fell into fan cage. Searched but found nothing. Next time blower fan was started it made no noise. Much less time was spent cleaning and checking furnace than was spent by previous AirCo technicians. Would like to have different technician in the future. read more