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The Cool Guys Heating and Cooling

5.0 (1 review)

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2 years ago

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Hendrick Heat and Air - Outside unit of our new heat pump HVAC unit

Hendrick Heat and Air

(19 reviews)

Downtown

I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

Came out installed to new a/c units the violated several nec codes and hvac codes. They had to come…read moreout the next day and redo 70% of it. They weren't going to pull a permit. They also did the electrical which hvac usually doesn't do. They had to hire an electrical contractor to install it right. When these guys show up to your house ask for hvac journeyman licenses and permit number. Make sure it gets inspected.

Air Comfort Solutions

Air Comfort Solutions

(57 reviews)

Dawson

I called and was given a price of $89 service call, however when Kevin, the service guy, came he…read moretold me a different price. He changed a fill valve on the toilet and wasn't there more than 15 minutes and I was charged $249. I was told it was $89 service call, so expected $89 plus the part which is $10. Even if they doubled the part cost I could see paying $120 for the call, but $249 that is absolutely ridiculous! Please do not use this company. They contacted me because I left a Google review and said if I would remove my review they would credit me $151. Just do the right thing and then you will get good reviews! Terrible customer service! Also a lady reached out to me after the review was left and left me message I returned her call the same day and still have never heard back! Also the fill valve was not even the problem had to get a new toilet. So kit only do they way overcharge me but they didn't even diagnose the issue correctly.

I was quoted $26,000 to move a drain in a wall that was in the garage from here. Torch came out and…read moredid it for 2k. I wish price gauging was illegal. Also need to note that when they came onsite I pointed out a pipe that needed to be longer to prevent further leaking. This was under a dual sink. He replaced the pipe for $350.00 it took him about 20 minutes to replace. I go to home depot a lot and I know the cost of a piece of pipe is no where near that plus his labor --I'm not sure how he came to that calculation however I paid it anyway. Then torch came after and I pointed out how air comfort changed one side but noticed it was also leaking on the other side and they changed it out for free (of course after we signed up for torch to do the work for 2k verses air comfort at 26k. That's quite a difference.

Air Assurance Heating, Air Conditioning & Plumbing - Main drain cleaning and plumbing services by Air Assurance.

Air Assurance Heating, Air Conditioning & Plumbing

(40 reviews)

service request moms called the company we have hired…read morepreviously for maintenancing the air conditioning unit to help resolve a plumbing issue at the house where her brother lives. the drainage system for the two toilets was in a state of complete backup, which was not catastrophic because of his proximity to her house, and the experiences he has with bedpans, but of course, is useful to have working. quality the service was excellent, with the crew of workers arriving quickly, from what i was let to know, and utilizing skill and commitment in the craft of plumbing to navigate the drainage system that connects from the roof through underneath the house. also, when i passed by after walking around the neighborhood, the worker, who we will call tall guy for now, started toward the bin when i'd called for him to open the lid of the recycling bin at the house for me to slam some trash off the street. value too much gas, climbing, and human interaction. tall guy, if you did not get the payment you need, (539) 525-5464. value

Thank goodness I was at my mother's house when they came! She saw the 99 dollar service to put air…read morefilters in ( we bought the filters previously) after installation of our filters they came in to say it's over 1100 to make some fixes to a/c. We have 0 problems with ac. My 80 year old mom said no thank you. Than after 10 min stated another salesman will come into house later with payment plans. After heard this I steeped in stated no. My poor mother was shaken up thinking she " had to do this" really awful to prey on elderly. Do better, scare tactics on our elderly citizens are awful and very concerning.

The Cool Guys Heating and Cooling - hvac - Updated October 2026

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