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Reliable Air

5.0 (2 reviews)
Closed • 7:30 am - 7:00 pm

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Hendrick Heat and Air - Outside unit of our new heat pump HVAC unit

Hendrick Heat and Air

(20 reviews)

Downtown

I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

Once again Hendricks Heat and Air came through on our plumbing problems. I recommend everyone call…read morethem for their heat, air and plumbing problems. From the girls in the office to the technicians they are all very knowledgeable and professional. Thank you everyone at Hendricks!!

Reliable Air - hvac - Updated October 2026

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