Bought new heating and aircond system in 4/2016. It came with two year maint agreement then I paid for more years.Bottom line--I got screwed! I called about maintence (semi-annual check) and was told they were no longer in buisiness! Didnt get my maint agreement money back either. Moved over to Airco (great team just a bit costly) . Here it is June 2023--my AC has been out three days and Airco cant come until tomorrow--and will charge for the visit. Wortman agreement said they covered me for ten years but now I am sweating my butt off and having to pay another vendor to fix it. If I could have found them when they shut me out--I would have sued them for breach of contract. Instead I have to find another vendor to service Wortman's equipment. Be really careful if you ever find them and try to do business with them read more

These amateurs came to my house, cut a hole in my wall, blew fuses and then told me that we had a bad control board which would cost around 400. The electrician who came later that day said no issues with control board or fuses. The issue was at the outside unit. These crooks charged me more to NOT fix the problem than Air Assurance did to fix it!! Avoid these people if you don't want to be scammed. read more

Wortman Central Air Conditioning - The description from the repairman with enough skills and knowledge to do the job. - Heating & Air Conditioning/HVAC Near Me - Tulsa, Oklahoma

They took a couple of days to get to me, but the technician was very nice and got the job done. My basement had flooded and he showed me the ruined circuit board. He installed a new one and fixed me up! read more

Our a/c quit working in the middle of August! The system was original to our house, built 41-years ago. We knew "someday" it would have to be replaced - but didn't expect it to suddenly quit working. I called three companies to come out for estimates. The lady from Wortman was knowledgeable about their products, current rebates and estimated payback times (cost vs. efficiency). Here's the important part: she was helping me make the best decision - not trying to sell me. I've read that a quality installation is essential for efficient operation. The next morning, two men from Wortman arrived to install the new system. Both were clean, polite and well-trained. They were SO careful removing the 41-year old furnace, getting it across our hardwood floors. Later, our son (who is HVAC certified) examined the new system and said the installation is perfect. I"m so glad I called Wortman. I'm 100% satisfied with the timeliness of Wortman's response, the quality of the new unit, a perfect installation - all at a competitive price. This is value! read more

Had a ductless AC/heating unit placed in my home, they did a great job, it had some tricky moments but the installer's handled it like the Pro's they are... Thanks Guys read more

Wortman serviced a rental we were in. They were always responsive and prompt. After finishing our construction we signed up with them as they are our Pearl District neighbor and we HAD , had a great previous experience with them. We entered an annual service contract fall Of 2019. Fall furnace check went ok. Then came late Spring 2020 AC service. 1st red flag was when I called to schedule guy says you really need someone to turn on your AC, Ok I thought we've all been cooped up in COVID Isolation and are slap happy and he's just being smart aleck. I explained I had a service contract. I had understood such contract made us a preferred costumer and in front of line. I was told it would be 3 weeks ....2nd red flag . Ok I say make me first on said date. 3rd red flag will you need filters and what size? I replied they are at the unit and I believe it should be in your customer notes. I called on morning of appointment. 4th red flag -Didn't have me down , then said oh yes have you this afternoon. I said never mind , you all are difficult to work with , I'll just eat my money. I called previous company we had used, they are coming in 2,days! read more

Very unhappy with their service and attempt to sell us a new furnace when our current one just needed a little cleaning. The full experience: We had a Wortman service tech come out to do a $75 winter furnace check. He quickly concluded that there was an extreme flame roll and said there was no fix. He said it was dangerous and we shouldn't turn the heat on until we replace the unit asap for a new one (estimate on receipt was $2800). We're big believers in second opinions about large purchases, so we had Robison come out to evaluate the situation. Their tech had a good look at it and determined that there wasn't much wrong at all - just a couple of dirty parts that didn't allow the flame to move correctly, hence exhibiting the flame roll the Wortman tech noticed. He cleaned those parts and now not only is our furnace is working just fine, but we've still got $2800 in our pockets. He also told us that although the Wortman tech said in his notes that he adjusted the gas pressure, it was clear that hadn't happened or was done incorrectly. Go with Robison. They charge a little more, but our experience is that they are either much more knowledgeable and/or honest. Update: To their credit, Wortman is refunding the $75 we paid them. read more

We were in a pinch with our A/C going down last night late. I called Wortman Central Air conditioning co. At 8:00 am the next morning and was greeted with a very friendly lady. She then gave me hope that we were not going to suffer in our hot house for very long. At a very high heat index we expected that it would take a couple of days to get anyone out. To our surprise they had completed the job and our house was cooling down by 3:00pm. Wortmans service man Will was extremely courteous and that makes me happy that I trusted them for the second time. My first experience was a complete system replacement and the whole crew went over and above my expectations so don't hesitate to trust these guys. read more

I was wanting to do a complete update on my heating and air system including changing duct work from in to slab to into the attic. Everyone was extremely friendly and GREAT customer service. They were able to get someone out to give me an estimate quickly. During the installation the guys were amazing at communicating with me as to what they were going to be doing that day. At the end of the day, they walked me through what they had completed. It was cold and I was going to out of heat for a day. They sent a second crew to get things done quickly that day so I wouldn't be without heat. Any time I had to call the office with any questions they were extremely helpful and answered all of my questions. I would highly recommend this guys!!!!! VERY PROFESSIONAL read more

A/c's are tricky, with lots of costly decisions to be made. I've used a few repair services, and Wortman was the best at walking me through the most logical and cost effective repairs with honesty and help. They're officially my go to A/C servicer. read more

I purchased a new $7,000 AC unit and furnace from this company. Up until last month this company was a pleasure to deal with as far as customer service. On 7/15/20, I called to see if I could schedule the yearly AC tuneup. One of the guys answered the phone, and it sounded like he was really busy, so I assume they had their business phone forwarded to his cell phone. Anyways, I explained to him what I needed, and he said it was a bad time because he was hooking up a trailer. He did not offer to call me back, or take my information and pass it on to get this scheduled. Anyways, I just told him never mind since I was obviously wasting his time, and I filed a BBB complaint. It was forwarded to Dana, the owner's wife, and 2 weeks later, she never responded. So much for customer service. Short of using the warranty when I need it, I will NEVER use this company again. I was not looking for a discount or free service call, but a little friendlier customer service just saying that we will take care of it for you. I guess customer service does not really exist anymore. read more

A friend recommended Wortman when I needed help with my a/c, and I found them to be a stellar company. They found and fixed my problem, then went above and beyond to suggest a cleaning program to keep me from having problems in the future! They explained my system to me in a way I never quite understood before. I had a great experience with NO COMPLAINTS :) read more