They did an amazing job. Overall what a great experience I had, the service was top notch. From…read morestart to finish everything they explained to me was great. The value of the repair was unmatched

Great service and professional friendly technicians. Repaired a dripping hand held shower wand that…read morewas leaking. Found valve was faulty and replaced it. Our concern was inspected and quoted before work commenced. Good quality work. Will use them again.

David was great! I called about some airflow problems, and he took the time to walk me through…read moreseveral troubleshooting steps I could do myself, explaining everthing in detail using layman's terms. With any luck it fixes my problem, but if not, I'll DEFINITELY be calling him back. I love that he was willing to provide what service he could over the phone, where others might have charged for an inspection. He clearly has the interests of his customers at heart.

You really only know how good a person or company is when something doesn't go as planned. This is…read moreone of those times. Tommy showed up after sending apologies for being late (traffic). Didn't have to, he wasn't late. They said he'd be there 8-10a. Said "GPS says I'll be there for 8:17a". Good start in my book. Tom toured the 2 floor home. It has brand new oil furnace, forced air in an "octopus" vent system, so we expected to be paying their high range of $500ish. That's half what others have quoted us though. We opted for sanitizer as well (with Moms allergies we decided to since it was being done). That was $200-250. Has a nice lemony scent for a little while, minor. Lasts less than an hour. Tom finished his work 1-2p and while he did turn on furnace to see if debris came out anywhere, nothing of note did at that time. It happened later on that soot and debris came out of all the vents. We contacted Tommy and here's why he gets the five stars he deserves. He immediately apologized profusely. He said while he's not sure why it was doing that now and didn't before, he will come right back out as soon as possible. He couldn't return until Saturday, he was on jobs when we told him (the day after, so one day was in between). And return he did. He texted his arrival time and apologized again when he showed up. He's genuine in demeanor, I don't get that vibe that he knew something was off. He was sincerely sorry and felt bad the job wasn't satisfied, worse felt bad my Mom's allergies were triggered. He spent several more hours this morning cleaning up anything he saw, and of course troubleshot where he thought the catches of debris may have happened. Very "extra" thorough, as best he could. Tommy stood by his work. His very words were he warranties his work, an actual warranty or moral one I don't think that mattered to him. He and I agree, the home's octopus vents and setup possibly made this job more difficult than a usual one. To me, it's how you handle those ones that go haywire that highlight what kind of a person and company you are. These guys passed with flying colors.

These guys are amazing! They were thorough and professional- they explained to me what they were…read moredoing and what issues they saw with a camera; they fixed everything they needed and cleaned my ducts. Everything cost me less than $600! I am so happy with their work. I will definitely be using them again and would recommend them to everyone!

Completely wonderful experience! Prompt response to my request for an estimate and quick…read moreappointment time. The crew, Mark, Nick and Dom were professional, knowledgeable, friendly and took great care while doing their work even used protective gear for the corners and floor. The modest cost is definitely worth every cent!

We have lived in the house for over ten years. The dryer vent which is routed through the slab had…read morenever been cleaned. Professional and friendly service. The gentleman that cleaned our vent was one hard working dude. First a measurement of air flow is taken for a base line comparison. Then clean, clean then clean again until nothing was picked up in the vacuum. Then a final check to ensure improved air flow. Result, a dryer vent cleaner than a colonoscopy prep. In addition to the vent duct, a thorough internal cleaning of the dryer, and a new improved flexible vent hose between the dryer and the vent connection was installed. My wife saw the difference in the dryer's efficiency on the first load. Great company to use. Clean your dryer vent regularly for safety and efficiency. I wonder if Heidi Hooper (the artist) collects lint from this company? (Google Her)

Zero! Was called out to do a service Mentioned will email or…read morecall This guy never did either, he basically took my $95 and that was it

I had needed an A/C tune-up since the summer season began to make sure nothing was wrong with my…read moreunit before the weather gets too demanding. I normally have used other companies in the past to do so, but I received a mailer with coupons from Hendrick Heat and Air and noticed that they were running a tune-up special for $49.95. I thought I would give them a chance since it was a great price for a tune-up plus it included an air filter change. Nathaniel showed up and performed the tune-up but also checked every vent in the house to see how well the airflow was, noticing that there was an issue with several of the vents having weaker output. I had told him about my bedroom vents not having much airflow coming out from them for well over a year, to which he insisted on checking out the ductwork under the crawlspace. He found where a duct had been completely disconnected from the main unit and tried to reattach it for significantly better airflow but said he could not secure it properly without the necessary support. The next day I received a quote to have it reconnected which was a very reasonable price and much lower than what had been estimated. Hendrick was very prompt in scheduling an appointment to have it fixed within the next day. They sent Elliott and Brent to reattach the duct and had it fixed within the hour. The airflow is 100% better in my bedroom and the willingness of the technicians to go under the crawlspace is what made the difference between them and other companies, who have previously told me that I would have to schedule another service request for them to examine any ductwork. The techs at Hendrick were helpful, friendly, efficient, and told me about any issues that could arise with the system. My unit is at the 12 year mark but it is still running well, but if the duct had not been reconnected than it likely could have caused the system to have had much more expensive issues by continuing to work overtime to compensate for the duct leaking airflow. There were no extra charges or hidden fees for work performed and the tune-up price and original quote to fix the duct were all honored. I would definitely consider Hendrick again based on this experience for any issues or for another tune-up.

My HVAC system had to be replaced this year because it just wasn't keeping up with the weather and…read morewe were running about $400 a month because the AC was constantly running. To make matters worse, we had it set on 75 and the temperature was running 80-83 degrees in the heat of the day. Hendrick heat and air gave us a great deal on a heat pump system and we were able to swing it. We lucked out on the weather today starting out cooler than normal and Josh and Marlon got the old system out & the new one installed and running in less than 3 hours. By then the temperature had started warming up and the thermostat read low to mid 80's and within an hour we had gotten the temperature down to 72 and it was awesome. The outside unit makes very little noise and the inside unit is really whisper quiet. I recommend Hendrick Heat and Air to anyone who is looking for exceptional work and polite and knowledgeable employees. They also have a free 2 year maintenance program where they will come out during seasonal changes to ensure you are ready for your next season. I definitely recommend this company for any and all HVAC needs!

Dryer vent cleaning was done very well. The tech showed photos of before and after and my dryer…read moreworked much better afterwards

I cannot get a full report from them after inspecting the chimney…read more I have called and left multiple messages. I have sent emails. They sent a report after a week only after I called to say I never got the report. The report is missing the actual written report on the chimney. It has a cover page, a disclaimer page, and a couple pages of pictures.

We contracted to move our outside AC unit Miller was quick…read moreto respond, listened to what we needed, and took care of it quickly and professionally Thanks for providing great service and convenience

Easy to work with and honest! They were able to come out same day and quickly discover the issue…read moreand correct it the same day for a good price.

Professional, worked with us for payment and installation, tidy, educated us on how to properly…read moremaintain our unit.

I cannot say enough good things about Gary and Oaks Heat and Air. Several years ago they were sent…read moreto me through my home warranty company. Using random companies that are dispatched through American Home Shield can be hit or miss. Gary with Oaks Heat and Air is the best thing that's ever happened to AHS and I will forever request that they are the only HVAC company to step foot in my home. After being lied to over and over by another American Home Shield HVAC company, I instantly called Gary. He came the same day and was honest with me about my issues and even helped me deal with the warranty company to reach a resolution. it is rare for a company to have this good of customer service these days. I feel very comfortable letting Gary and his crew work on my home. Gary goes the extra mile to ensure his customers are satisfied every step of the way.