Cancel

    Search

    Truly Chimneys

    5.0 (1 review)
    Open 8:00 am - 5:00 pm

    Request a quote

    You can now request a quote from this business directly from Yelp

    Services - Truly Chimneys

    Fireplace cleaning

    Fire heating system conversion

    Fire heating system inspection

    6 More Services

    Fire heating system installation

    Fire heating system repair

    Fireplace insert installation

    Heating stove installation

    Fireplace insert repair

    Heating stove repair

    Truly Chimneys Photos

    You might also consider

    Recommended Reviews - Truly Chimneys

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    8 months ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Ask the Community - Truly Chimneys

    You might also consider

    Comfort Class

    Comfort Class

    (12 reviews)

    This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

    After my negative post over the weekend, I received a call from the owner today. We discussed my…read moreissues and he was very apologetic and refunded my money. If i have future issues with my gas fireplace, I will definitely give them a call. This is a small locally owned business. I'm convinced they really want to provide good service to their customers but at times thing drop through the cracks as they get busy. I wish I had tried harder to connect with the owner before making my post.

    Finco Chimney - All the soot coming out during a chimney cleaning!

    Finco Chimney

    (2 reviews)

    He was hired to clean/inspect chimney, clean dryer vent, replace and paint firebox panels, replace…read morelog lighter, and connect it to the gas valve. I called multiple fireplace, chimney, and plumbing companies in this process. For one, most of them took forever to reply (as in weeks). Several wanted to charge me $250-$300 just to come by and look at the problem and give their opinion. Finco responded in a timely manner and gave me a fair, reasonable price to do the work. Instead of regular panels, Shane made sure I had extra-thick ones and the proper (safe) paint. He did a beautiful job here. When connecting the log lighter to the gas valve, he encountered problems and none that he created. He could tell the gas valve wasn't sitting securely because the gas valve knob was turning when it shouldn't have been. I thought that was very astute. Trying to connect the log lighter to the gas valve was impossible from the outside going in. I just had new FP tile put in, and to remove the firebox was going to be very expensive because the tile was grouted to it, thus requiring tile rework. Shane assured me that he could get to the gas valve by going through a closet behind the FP. And this is how he solved the problem. Turns out that the gas valve threads were stripped, it was not supported properly, and it wasn't even connected properly. He replaced the gas valve and properly connected it. He also found drywall resting up against the firebox, which is very dangerous. He moved it. This all required just a small cut-out (~7" x 7"), which he nicely repaired thereafter. All material was quality. All work was quality. I never thought Shane was trying to feed me a line or wring me dry for money. He was always polite, never made excuses, and cleaned up nicely after his work. Honestly, I feel blessed to have found Finco. I will definitely use them again and highly recommend them.

    I am very pleased with the job Shane did cleaning and checking my chimney. He was thorough and…read moreprofessional, I highly recommend Finco Chimney service.

    Truly Chimneys - chimneysweeps - Updated May 2026

    Loading...
    Loading...
    Loading...