Outstanding professional company Very pleased with Kozy Heat…read moreFireplaces Have used them several times

We have been using them since 2010 and they have always been honest and reliable. I just had them…read moreout again for a service call for a non working fireplace. They showed up on time, quickly assessed the problem and had it working in no time flat. A great local fireplace company.

These guys are the best in town. Triston is excellent. We had our fireplace installed by Top Hat,…read moreand they did a terrible job, and couldn't fix it once our fireplace broke. So we called Godfrey. Triston diagnosed the problem immediately and ordered the part we needed. They had great communication the whole way, and were super organized. They did an excellent job overall. We are only working with them forever. And it cost less than $200! Our fireplace looks brand new and works great

Love our new gas log insert. Very helpful and knowledgeable staff. Especially enjoyed Tracey help…read moreduring entire process of selecting, ordering and install. Well informed and helpful installer. Highly recommend.

Excellent job Tyler! One of best service calls ever! My…read morefireplace looks and works like new! Very reasonable on costs of work. Highly recommend and would use again.

From the owner: We specialize in gas and wood-burning fireplace installations, reliable service calls to keep your…read morefireplace in top condition, and premier customer service. Please note: We do not offer chimney cleaning. Locally owned and operated, we proudly serve NWA and surrounding areas. For professional fireplace services in Northwest Arkansas without chimney cleaning, trust NWA Pyro Pros. Get your fireplace ready for the cold months ahead—call or text us today to schedule your service or installation!

Great service; very accommodating; extremely knowledgeable. They are my number one go to people for…read moremy fireplaces

We bought our fireplace insert / logs from Hearth and Home. Our builder also recommended them…read more - friendly staff - nice and quick service - made sure we were pleased with our purchase - ensured we understood our unit and how it would work Also, 2 years after the purchase, we added a blower and they were great to come out for install and set up. Our whole experience is 5 star rating.

Robert was prompt and upfront. He has great customer service and reasonable prices. My fireplace…read morelooked amazing after the good cleaning he did. I highly recommend Robert's service. Thank you!

Fair price for sweeping my chimney and adding a screen to keep out the sparrows in the Spring.read more

I was in need of two people to come help me clean out an old storage barn. Jeff and Mindy were…read moreprofessional, prompt, and reasonably priced. Their work was absolutely phenomenal. I am unable to do much bending or lifting. They did all the hard, dirty work, and even helped me with disposal. At one point, a snake came out of a box (one of the good kind). This did not deter them. They gently prodded him off the area, so they could continue the work. I would absolutely hire them again!

They are até the most profesional, friendly, decent and nice people you can find in the market…read more They are helping us in several projects, always providing good advice and fair price I will not use another handyman service in my life :)

I have been dealing with this business for over 20 years I've always been helpful very friendly…read morealways responsive could not find a better business to deal with

I give this business a zero rating. The minute we walked into the store, the young lady that…read moreapproached us didn't seem to want our business. We are looking to replace our electric fireplace for a larger one. She was not very helpful. She did set us for an employee to come to our home for a estimate. When the day came the weather was bad so my husband called and got no,reply. Finally the day before the estimate my husband called and left text messages and finally got a call back from the gentleman who was supposed to come to our home to give us a estimate and apologized saying he had a family emergency and could not make it. And then asked us to take pictures and measurements and send it to him and he will look at them and tell us what he thinks. I thought that's what he's supposed to do by going to our home and actually looking at the fireplace. Well my husband did all that. Sent him the information. He never called us back. Again my husband had to do the call back. This is unprofessional. And then just like that that he brushed us off saying that the whole fireplace had to be redone and it would cost about $3500. to do and he send us a link for accessories for the fireplace to spruce it up a little. Clearly he didn't want our business and I was offended by the way he just brushed us of like that. What kind of business is that. Be careful people who you deal with. Professionalism and customer satisfaction is what makes a business thrive. Stay away from them.

Greg went way,way out of his way to help me TRY to secure parts to replace my fireplace logs remote…read moreand sensor. Although he did not get the sale, he SOLD me on his customer service. We looked at numerous websites and we think we found a place that I can order from. Again, he doesn't get the sale. So, if you need info on fireplace logs that need attention I would highly recommend Greg at Jack Wills. Did mention I drove up from Fort Smith because no one there would help us with parts. They just wanted to sell a replacement log set.

Our Tropitone swivel rocker had a broken spring which was not covered by warranty. Greg obtained…read morethe necessary part for us and put it on for a nominal fee. Great customer service!