Ran across them through Angi. They set an appointment for service, then less than 24 hrs later they…read morenever showed, no phone call, nothing, I had to text them to make any contact. We went back and forth through the text. They offered no solution and tacked an additional $100 to the quote they had given the day before. My husband decided not to use them because of their unscrupulous behavior. We got blessed with a different company to complete the job. This company is one of the worst out there. I would give them a zero if I could. Never Again will my household deal with them.

We had them come out and do Chimney sweeping. The service person was great. He did find issues in…read moreour fireplace and gave us a quote for repairs. We are currently waiting to schedule.

Dryer vent cleaning was done very well. The tech showed photos of before and after and my dryer…read moreworked much better afterwards

I cannot get a full report from them after inspecting the chimney…read more I have called and left multiple messages. I have sent emails. They sent a report after a week only after I called to say I never got the report. The report is missing the actual written report on the chimney. It has a cover page, a disclaimer page, and a couple pages of pictures.

This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

After my negative post over the weekend, I received a call from the owner today. We discussed my…read moreissues and he was very apologetic and refunded my money. If i have future issues with my gas fireplace, I will definitely give them a call. This is a small locally owned business. I'm convinced they really want to provide good service to their customers but at times thing drop through the cracks as they get busy. I wish I had tried harder to connect with the owner before making my post.

I am really happy with the service I received. The owner was very friendly, and professional, and…read moreknowledgeable. I wanted to get a check-up for my fireplace since I hadn't used it and was unfamiliar with how it worked. He patiently showed me how to operate it and kindly applied the $69 deposit toward my cleaning and repair fee, which I felt was a fair price. I definitely plan to use their service again because they made everything so easy. I called and quickly got an appointment for the next day, just before the holidays, which was very helpful.

ZERO stars. We had an appointment with a window of 10:00-1:00. A phone call was made at 2:00, to…read moresee what was going on. We were told, the technician could not make it to the house today. They did not seem concerned they missed an appt with no phone call. Business must be really good if you can pick and choose your customers.

We recently used Truly Chimney's to inspect and repair our chimney (after a chimney fire) and they…read moredid an outstanding job. They were super easy to work with, showed up on time and left the place in tip top conditionwhen finished . We are very happy with their work and highly recommend them.

From the owner: We are your Chimneys Best Friend! We strive to keep fireplaces and chimneys safe and functioning…read morecorrectly. We offer Chimney Sweeps, Chimney Inspections and small chimney/Fireplace Repairs.

Friendly and informative service. Maintained cleanliness during and after the job. Very…read moreinformative explanations of how our systems work and the status of our fireplaces, woodstove and chimneys. We recommend Honest Fireplace Service!

Caleb with Honest Fireplace came highly recommended and we are very happy we chose this company…read more We have both a gas fireplace and a wood burning stove and he is very knowledgeable with both to include codes and safety. He was thorough in cleaning and inspecting both and took extra time to answer any questions we had. Additionally, he provided options on how we can modify our gas fireplace to make it more user friendly. He was very punctual, excellent with communication, left the site clean, and very reasonably priced. He even went above and beyond by adding some glowing embers material to enhance the visual appearance. Highly recommend.