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    Hamilton Heat and Air

    Hamilton Heat and Air

    2.3
    (3 reviews)

    Hamilton Heat and Air was great to work with. Their price for a new HVAC couldn't be beat. And I…read morelike how they suggested insulation and provided that service as well. They were fast and on time. I would recommend them to anyone!

    This all started back in late 2023. I got estimates from several different companies for the…read moreFrankenstein monster that is my house. It's got lots of separate spaces, so the most efficient way to heat and cool it was using mini-splits aka heat pumps. Danny Hamilton's estimate beat the others handily, but I didn't realize why until too late: They were using Samsung multi head mini splits, which were very new at the time. Multiple times the techs admitted they didn't really know much about the mini splits, as they'd never worked with them before. We had some issues with the install, but eventually everything was completed. Then we had them out repeatedly for months when some new error code would pop up. It took them over six months to figure out one issue was there supposedly wasn't enough refrigerant in the units when they were sent from the factory. Another few months and they figured out the install had been done incorrectly. On July 9, 2026, I had them out to look at one of the units. It had been working (not well, but working) until that day. Now, we're without AC in the front half of our house because the "control board went out". We've been without AC for weeks at this point. The part was sent from the factory, and was supposedly tested there. Tech comes out and puts the part in this last Monday, July 27 - still not fixed. The tech was supposed to come back out tomorrow, since no one could make it out in the interim for some reason. Their office just called and said they won't be able to have anyone out until NEXT Friday, August 10th, and "they don't have any other techs who can work on it." Total BS, since we have had multiple techs out before. We've given them multiple chances to make it right, but they never have. Do not do business with them.

    Ace Air - hvac - Updated August 2026

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