Jim, Steven, Sarah & the gang at Air Round The Clock were absolutely amazing! From a fast onsite…read moreestimate to an amazing install team-it was plug and play with 2 AC units, 2 furnaces & 2 thermostats. It was over 100 degrees during install & the entire time including Jim and the knowledgeable crew made sure we were in the know about what was going on the entire time. They worked long hours to make sure they didn't leave until we had at least one air conditioner running. Much time and detail went into my install and I have confidence in knowing we went with the right company for the job! Many thanks to Jim & Steven & the team at Air Round the Clock!

Excellent service and quality! I can't say thank you enough for fixing my ductwork!!! My energy…read morebills have reduced greatly!!!

Called Custom yesterday around noon after my attempts to fix my AC failed. They said they could…read moreget a Tech to my house same day but Id probably have an After Hours charge. Fine! Gotta do what you gotta do!! House was HOT!! Their Tech Eric showed up around 7pm. He opened up my outside unit, and quickly saw what I had done wrong and in Minutes he saw what I had wired wrong, fixed it and the unit fired right up!! Very satisfied customer!

Beware of this place, they lie and cut corners which caused damage to our home and new unit. We…read morepaid them over $16,000 to install a new HVAC system in our home in January 2021. Chose them based on them being family owned, and Christian based. Was guaranteed it would heat and cool but floors of our home (we have 2 window units in the upper rooms) and was told the price included replacing the old 6" flue (not compatible with new unit and could cause damage to the unit) for a 4" flue per manufacture parameters. They came to our home over 8 or 9 times after installation due to the unit not working correctly and condensation issues in our attic. First, they cut their cost by tapering the 6" flue down to the fit the 4" connection on the new unit. During this process the flue became disconnected, our last inspection of the heating unit shows extensive rust on the heat exchanger, the unit is 4 years old. They installed and programed the thermostats incorrectly, causing the units to run longer than needed and leaving damage to our wall when moving the thermostat. Long story short, I have extensive damage to our home, including mold and mildew growth, electrical damage, water damage throughout several areas of our home and they are refusing to right their wrong. Before we knew how dishonest and incompetent this company was, we also had a water heater installed, which they knocked out an area of drywall (approx 4X5') and never repaired it. They are not family owned; they have been bought out by a company in Texas.

Fixed my broken ac with the least expensive route they could. Incredibly nice and professional…read more They got back to me with a quote for other work that needs to be completed within a day. I appreciated the fact that although I need the work done they weren't pushy with getting me to accept. I will be using these guys for all my ac needs.

Asked to have a quote about redoing my HVAC duct work that needs to be redone, was told no, and…read more basically that is too much work they'd prefer to just sell me a completely new setup, lol I bet they would. It's clear this company is just looking for the easy low hanging fruit to make quick and easy money. Pretty obvious if there is any real work involved they will not be interested. I'll find a company that isn't looking to take advantage of people and not afraid to do a little work to make something right.

Have used four times both home and business. Both AC and electric. Good Ole boy,quality work at…read morereasonable price. Good attitude. Will be calling in the future.

Very professional. On time. Communication was excellent. Repaired air conditioning unit quickly.read more

Kaylon and the workers installed a new ac unit ,did a wonderful job with expertise both of those…read moreguys went above and beyond and my family is very thankful and privileged to have your services I recommend them highly for your home needs and repairs.

Well, I have been severely taken advantage of by Kevin, being charged 220.00 for installing a 12.00…read morepart. Nice guy, but if he can justify making $500 per hour over and above his actual cost. Good Luck!

My furnace did not come back on after a 3 hr controlled blackout/brownout. I didn't know who to…read morecall so I went thru Home advisor. Kevin was the first to call. He was able to get the furnace working. Kevin also started my gas fireplace. But after a couple of hours it (the fireplace) went out. All in all he was able to fix both for a service call. He was very professional in doing his job...

A Very nice young man came. Rodney he was very Knowledgeable, he worked really hard to complete the…read morejob. The job was completed on time. highly recommend

I wanted to share my experience with Pitts Heating and Air. When my air conditioning stopped…read morecooling, I called several places and they were the first available for a service call. Their technician arrived promptly and quickly diagnosed the issue and was able to replace the part on the spot. the service was not only quick, but also affordabl.

This company deserves a special rating of ZERO STARS. This job was so horribly botched that you…read morecould not make this up!!! I paid Richard Tattershall's company, Comfort Class (known in many forms as Comfort Class, C&C Air Services, C&C Chimney, etc.) $20,845 to replace 3 aging HVAC units in my home. I signed a contract stating that the installation would take 4 days, and I (like any reasonable person) signed that contract under the assumption that the units would be properly installed. Oh boy was I wrong! Long story short, not only did the installation take significantly longer than contracted (to the tune of 11 days, not 4) people have been in my home *30 times* (yes we are counting) since the "completion" of this installation. 21 (also counting) of them were unit failures, the latest being June 22-28 - yes, during the hottest part of the summer so far, Richard and his company allowed our A/C to be inoperable for 6 days. Read on to find out about the part where I had to go through a ton of hoops to find and then file a claim against this company's insurance. This company completely failed me as a customer, left me with water damage to my home and personal property, and ALL THREE *NEW* furnaces they installed failed multiple times within the first month of their operation and continued to fail as far as 9 months afterward, so far. As of this writing the most recent failure was less than two weeks ago. How exactly did this company fail us? Let's make an incomplete list: - Installation went so poorly that before it was even finished, an employee quit the company and came to my home with CO detectors warning me not to use the furnaces due to the risk of CO poisoning - Did not convert the units from gas to propane until 1 1/2 weeks after the install and after all 3 units had been running - Failed twice to seal a hole in the house left by a pipe C&C removed, leading to thousands of dollars in water damage the company attempted to ghost us over instead of making an insurance claim - 7+ failures within 1 1/2 months, ~21 total failures out as far as 9 months - After one failure, Dale & Lee's service came and inspected the units and gave me a pink slip (see the pink photo) warning me against running the units until they were inspected/repaired - the second HVAC professional to warn me of CO poisoning if I use these units! - Totally botched install: a double "P" trap, pipes left unglued, zip-tied drain lines, improper wiring, an unlevel unit held up by straps and PVC pipe (that one had about a 25% airflow restriction initially) - Install began on Nov. 11th, we paid for the "completed" job on Nov. 22, last furnace failure was 1 week before we turned them off for the spring - We had to have a lawyer send them a demand letter to get one of our failed units fixed after the company ghosted us in the middle of the winter right after they found out how much the water damage would cost to rectify Through this terrible process, this company has established a pattern of incompetence from the bottom all the way to the top, and a complete abdication of responsibility when faced with the expense of their mistakes. Richard promised refunds multiple times, which I never received. They promised a resolution to my property damage, which I never received either. To finally be compensated for the property damage, I had to contact the Oklahoma Construction Industries board, obtain a copy of this company's Certificate of Insurance, and call them and submit a claim myself. For anyone wondering, the insurance company accepted and paid the claim. The icing on this cake is the most recent failure we experienced. When our units failed on June 22nd, C&C sent ASAP Heating and Air to fix it. The ASAP rep took one look at our failed unit and told us he would not touch it. After taking pictures and talking to his superiors, he notified us that his company would not be willing to take on the liability of the poorly-installed unit, saying that it needed to be completely reinstalled (see the ASAP invoice photo). Richard lied to make the sale, saying the units they were installing in our home were the "same exact ones" they trained on. In reality, he sold us units his company had never installed, and we didn't find that out until after the install began. They made us pay for their training, left us with damage to our home and our personal property, and refused to answer our calls when one of our units failed yet again. TL;DR: We paid for a proper 4-day install of brand new units. We got an 11-day install, 21 unit failures in the 9 months since, an insurance payout we initiated ourselves for water damage, and proof that our units still are not properly installed. Oh, and accusations of wrongdoing on our part. This has by far been the worst experience I have had with any company, ever, and it just keeps getting worse! I would not recommend them, even to someone I dislike. You've been warned!

After my negative post over the weekend, I received a call from the owner today. We discussed my…read moreissues and he was very apologetic and refunded my money. If i have future issues with my gas fireplace, I will definitely give them a call. This is a small locally owned business. I'm convinced they really want to provide good service to their customers but at times thing drop through the cracks as they get busy. I wish I had tried harder to connect with the owner before making my post.