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Appliance Solutions

3.2 (9 reviews)
Closed 9:00 am - 7:00 pm

Services - Appliance Solutions

Appliance repair

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22 days ago

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8 years ago

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Hahn Appliance Warehouse - This is the new GE dryer that I purchased.

Hahn Appliance Warehouse

(74 reviews)

$$

Union, East Tulsa

Purchased Electrolux washer & dryer. They talked me in to extended warranty . No problems for 3…read moreyears and then it locked up and stopped working. Called Hahn told them the washer quit and told me call warranty folks out of their hands called got nice lady Beth wonderful lady who set up service it's been 6 weeks and many many parts the service guy came in today and fixed we thought 3 loads of laundry and it's not working again .Hahn is great selling you and pushing the warranty but if you have a problem they do nothing except tell you call warranty company I will never purchase anything from them I purchased, washer ,dryer, oven, cook top dish washer Repair company is housed in their building and is more than likely to be owned by them So what's going on ? Worst experience EVER

I am beyond frustrated with my experience at Hahn's Appliances. I spent $2,000 on an…read moreoven+installation, and the entire process has been a nightmare from start to finish. First, my salesperson, Donovan, was very friendly when we made the purchase. He assured us that the oven was in stock day we purchased and set an install date for a week and a half after date of purchase for March 10. When that day came, no one showed up. I called the store, only to find out that there was no record of my sale in their system at all! I had just spent $2,000 with them, and they had no idea who I was or what I bought. Donovan got on the phone with my husband same day and tried to blame the delay on snow (which didn't make sense because the snow was gone a whole week before we made this purchase), claiming the oven was out of stock (even though he had told us it was available when we purchased it), and claiming he never set a install date with us originally so he's not sure why we thought that. Even though I have paperwork that reflects an install date of March 10. We agreed to reschedule for March 20, which meant I had to cancel plans with family on March 10, as I was depending on the oven to cook for them that evening!!! When I called again on March 19 to confirm the install for the next day, I was told AGAIN I wasn't even scheduled for it! The person I spoke to transferred me to Donovan, who initially said I was scheduled but then realized I wasn't. He left me on hold for over 15 minutes, and when someone else answered, they didn't even know who I was waiting for. It felt like Donovan was deliberately avoiding helping me!!! Finally, I spoke with a manager named Britt, who apologized but didn't seem shocked at all by the poor treatment I had received. At this point, I expected something like a free or discounted install as compensation for all the trouble, but no such offer was made. In fact i was questioned if i was telling the truth. I even had to provide proof of my original install date/sale paper work...which Donovan had completely messed up, and when I did, the manager seemed shocked that I was telling the truth! I am extremely disappointed in Hahn's Appliances and Donovan's lack of professionalism. I feel like I was the one doing all the work to fix their mistakes, and no real effort was made to make things right.

Metro Appliances & More

Metro Appliances & More

(40 reviews)

East Tulsa

I sure wish there was another place to shop for the blaze grills. Not our first experience that was…read morelacking customer service and product knowledge. You have to ask for assistance they don't just offer to help you. This isn't a place where you can take the product you want up front and order it. A little assistance would be appreciated. They have good pricing and are one of the only stores that offer some of these outdoor kitchen items. Dan offered to help us and he tried the first time we went in and asked questions about an outdoor kitchen as well. He starts off with he is not the expert on outdoor kitchen appliances and basically just reads the signs to you. We picked out what we wanted and sat down to get an estimate with Dan. I questioned his numbers and he ensured me it was correct and I continued to question it and I was correct. He entered the wrong sku and if I wouldn't not have said a word we would have paid double for what we didn't even ask for. We asked about the grill coming with everything we need and he assured us it did. Well..... you guessed it, the hose that connects the grill to the natural gas spicket that was already built in to the home does not come with the grill. I called Metro Appliance back and spoke with the expert who had to call the Blaze rep and call me back and was not giving me the correct information for what I was asking. I called Blaze myself to get the answers I need. Metro Appliance does not sell what you need to go with the grill so I ordered it off of Amazon for the win and it will be here in a day. If I never have to walk in this store again I would be a very happy camper. The attitude you get from the gentleman sitting at the desks when you first walk in and the lack of effort or interest to assist is unacceptable.

We purchased a dishwasher from Metro. I was really impressed with Jamie and Chris from Apex Custom…read moreInstal for their expediency and professionalism in getting it installed.

Appliance Solutions - homeappliancerepair - Updated May 2026

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