Before they advised they were going out of business I purchased living room furniture. The LED…read morelights on the chair would not turn off. They scheduled me a virtual appointment for repairs and said I will be receiving the parts and a service call shortly. I follow up with them today and was advised there is nothing they can do since they are filing bankruptcy. The said they are also handling the corporate complaints and there is nothing they can do. Do not purchase any items from them. They have marked up the items that they are saying is on sale. Horrible customer service and worst purchase I have ever made.

From the start the customer service was bad,I over looked it,I'm 0% apr and my receipts show my…read morebalance going up,I'm supposed to pay $240/$250 a month,I pay $400.00 a month to pay off early before APR kicks in,they don't care about they customers,This is the kinda respect they show and have for there customers,I will NEVER go here again,New House getting built in a couple months for Brand New Appliances I'm going to Mathis Brothers,where I should've went at 1st

Quick, professional response & reasonably priced. All done quickly. I would use Route 66 Appliance…read moreRepair again.

They never did call me back to tell me how much it would cost for them to come out and do the…read moreservice fixing of the appliance because I already had the parts and I guess it's too expensive to have the labor done. The only thing I can think of, but I would like to get this done because I'm doing the fixing of this refrigerator for charity and I can't seem to get any help from refrigerator appliance people because I won't pay them $800 to put this part in so one thing I can think of please help me

Prompt, efficient, informative, and pleasant people all around. The pricing seemed reasonable and…read morethey checked everything thoroughly before telling me I needed a new motor for the dishwasher, which is pretty much what I figured. It's just the two of them, so if you call them you know what you're getting.

Very honest! Quick to respond. He could have changed our parts but was very honest that it would…read morenot work for long. I do appreciate no hidden charges also! The price they quoted was the price I paid!

Serviceman was ok but quoted price was on high side. We ordered it as needed for holidays . Would…read morelike you to evaluate price for controller and sensor as upon checking local supply store it was not that high for parts.

The freezer portion of our refridgerator kept collecting and…read morerefreezing ice which accumulated. David from Mr Appliance thoroughly investigated every possibility, pin pointed the issue and fixed the problem. He was quick and accurate. The service provided was impeccable. I cannot recomend both David and Mr Appliance enough.

I just want to say that every since Hagar starting sending Charles Holland out to service out…read moreequipment things have been much better. Charles knows what he's doing and is great to get along with and explains whats happening.

Billing for a canceled service call threatening collections Called 12/5/19 for service they said…read morethey could not come out till12/6 and it was an issue we needed fixing faster so we found another repair place so we called back to Hagar and canceled the service request and they said they would and tech showed up the next day and we told him we canceled the service call. It is not our fault the customer service person who answered didn't cancel the work order they had plenty of notice. This is there mistake and trying to steal money $85 from someone.

Our Dyson stick vacuum wasn't suckulating very well, so after checking the reviews, this seemed…read morelike the place to go. I like a no nonsense business. The staff was friendly and knowledgeable about our Dyson and upfront about costs. He initially said it would be about 3-5 business days. It was a surprise when he called me the next day to tell me it was ready to be picked up. He had found a big dog hair ball in the main assembly. Once removed, it was back to normal. We will definitely patronize this business again, if needed.

Honest people. Needed a great vacuum but not too costly. Would highly recommend if in need of a…read morequality vacuum.

Do not bother reaching out for assistance with this company. If you have an urgent need, try…read moresomeone else. This company will respond to your request well over a month later. Everyone else was able to respond to my assistance within 48hrs.

My husband has been dealing with them and he said this "I will not be doing business or…read morerecommending them" the black repair guy was very rude to my husband. We tried to call the management but kept getting transferred. Do not deal with them. We will go elsewhere to get our appliance fixed.