DO NOT DO BUSINESS WITH…read more Tldr: They charged me 150 dollars to trash my property and make it worse. I am a disabled veteran who brought in simple head cleaning job on a vcr tv combo. After not hearing back from them for a week, I called them asking when they would get around to it (was told it was assigned to a tech but not gotten to yet) I could tell by their response they had to get onto tech to get to it. Then they called me the following Monday saying it was done. When I brought it home it was trashed, filled with dirt and the head was super dirty. Picture and audio were x10 worse. Came back in asking what they were willing to do to make it right, and they just kept saying bring it back. I dont trust them with my property again. They charged me 150 dollars to trash my property and make it worse. Take your business elsewhere.

To start off my review, I want to say this was my first time in the store and at first I was…read moreimpressed. As an Audio video guy myself, the store was large and had a good selection. But as for my experience trying to get my speaker repaired here, I definitely can NOT recommend anything gets repaired here. I dropped off my speaker on 9/30 and was told it would be 3-5 days to get a diagnosis and quote. This was the only time I received communication from them. After this, I waited until 10/8 (8 days) to call the store and was told the quoted repair and diagnosis. I was not given an estimated date of completion. I waited until 10/20 to call again and was not given any other update other than it would be done "soon" On 10/30 (a month after I dropped off) I went to the store to ask for an update in person. I was told a part was being ordered and to wait another week. After a week, I called the store again just to be told again they were still waiting on the part... On 11/7 I emailed the support email on their website to request some kind of details or an estimate for completion. Never received an answer. On 11/17 I finally went into the store and requested my speaker back unrepaired so I could deal with it elsewhere. Throughout this process, the front desk was always friendly, and they were polite when I requested my speaker back, so no complaints there. However, I am appalled by the lack of communication from this business. Except for the initial 3-5 day expectation for a quote, which wasn't actually met, as I had to call after 8 days, I was never kept informed. I recognize that I majored in communications, so maybe my standard for communication is higher than most. Still, despite that, Video Revolution is not a good place to get your tech repaired.

damon did a great job. look forward to seeing him finish the job on my 86 in. samsung tv. he had…read moreto order a new part. when the part gets in damon will finish the job. i am more than happy so fare with everything he has done. thanks so much, renie blanton

I did a Google search and found Yelp. I made a request to have a piece of electronic equipment…read morerepaired (installation of a new frontal display). A few days later I started getting several responses. Only one said that he could fix it, and it was Damon. I contacted him and later that afternoon he said that he could come to my home and fix it. When he showed up he started working on it immediately. I stood there and watched him take the unit apart until he finally reached the display. He removed it and replaced it with a new one that I had recently purchased online. After he put it back together I plugged it in and tested it and it worked perfectly. Damon had accomplished what I could never have done. I paid his fee, but I owe him a debt of gratitude. Thank you so much, Damon. You are one of a kind.

Purchased a new TV here and shortly after the wi-fi stopped working. In settings the wi-fi on/off…read morewas greyed out and wouldn't allow to be switched to "on". Called store twice and first time a tech named Chris answered, after you run the AI gauntlet, and either hung up or lost connection. Called back second time and got elevator music for about 5 minutes after the AI gauntlet. Customer service appears to be out the window with Best Buy nowadays.

THEY do not know what they are doing!!! I called and "tried" to buy 2 refrigerators over the phone…read morewith one of their associates. I paid for them and everything and got a confirmation, they was scheduled to be picked up the next day. The night before pick up I get am email saying the order was cancelled?? I called first thing the next day and mind you they do NOT take calls in the actual store so I guess its a 3rd party or something, but they said they cancelled it for "fruad activity" huh??? I work for an apartment complex and the owner paid for it and I was picking it up, I am the Property Manager. Due to the name of the pick up person and the card holder not being the same it was cancelled. They said I have to drive all the way to the store to "TRY" to get it resolved if it is still available. BAD BAD business.

Dave is the best. He keeps my vintage speakers in great shape, guides me to the best choice to…read moreservice my electronics, and usually has a story to entertain.

The very best place in Tulsa for vintage stereo equipment and repair five star business!read more

Every time I go into Best Buy on 71st they are so pleasant and helpful. I think the young man who…read morehelped me on Tuesday was named Martin in the Geek Squad. He couldn't have been nicer. I so appreciate feeling appreciated! Y'all really are the BEST.

Best Buy Tulsa 71st Bought a drone in NOVEMBER and purchased there protection plan 5 months later…read morehave a accident took drone back store employee told me Dji drones were banned for sale and they couldn't send it in to Dji for but sold me a 2100.00 banned dji drone manager also lied saying drones were banned. Wouldn't not issue refund only store credit poor business practice

Wasn't welcomed by any of the employees who were either on their computers or phones. It nice not…read moreto be bombarded when entering, but being noticed would have been nice. Great selection and good value. Best price in town.

Ordered over & $5,000 of oven and cooktop and they blew me off on installation day. Did have ovens…read moreand never call to tell me they didn't have them