With this company, the tech comes to your house to diagnose the problem, and if he can't repair it…read moreon the spot, he takes the TV back to the shop. In our case, the TV needed the LED back lights replaced. He brought the TV back from the shop two days before promised, in perfect working order. He had told us up-front what the cost would be, so there were no surprises when the repaired TV was returned to us. He did what he said he would do for the price quoted. Excellent.

Avoid this guy…read more He's very willing to show up immediately, collect a $75 service call fee, and tell you your TV needs more repairs/parts ordered/etc. Impossible to get him to call you back after that. During the initial service call, he told me he'd call me the next day with an estimate on parts/labor costs. No call the next day. I called him a week later. He said the part was on order, and that he would call me the next day with a delivery estimate. No call the next day. I called him five days later, asking for the delivery estimate. He said the part hadn't yet shipped, so a tracking number wasn't available, but he'd call me the following Monday with an update. No call the following Monday. I gave up on repair and replaced the set instead. It's been over a month since the initial service call/repair order, and I've yet to hear from him. I doubt I actually will.

this place is useless, can't do anything for you. I'd rather get it fixed by the scammers at the…read moremall

This place is the definition of a corporate conflict of interest…read more I brought in my Galaxy S22 Ultra for repair due to battery overheating and a burning smell--a clear safety issue. The phone was in Samsung's Maintenance Mode, which is designed to allow secure diagnostics without exposing personal data. Instead of investigating, the technician demanded I disable Maintenance Mode without explaining why. When I declined, they performed zero diagnostics and immediately declared it a non-repairable motherboard failure, telling me to pay a $250 deductible through insurance. Turns out? Samsung reviewed it themselves and approved a full repair for free. The device was defective--not damaged--and this shop never even tried to diagnose it. And here's the real kicker: uBreakiFix is owned by Asurion--the same company that would've profited from my deductible. So the same entity refusing to repair the phone is the one pushing the claim that benefits them. That's not just bad service--it's a dangerous corporate loophole that preys on uninformed customers. If I hadn't escalated to Samsung myself, I'd be out $250 for no reason. This isn't a repair shop--it's a funnel into an insurance racket. Avoid this location, and frankly, rethink doing business with any repair center owned by your insurance provider.

I took my 7 year old HP all-in-one computer in to get a full system restore and wipe. After several…read moreyears of my children playing online games from unsecured sites, it couldn't even load a regular webpage properly. They had initially told me that it would be ready in two days. It was ready the same afternoon! It works great! I'm super pleased! They will definitely be my go-to computer place from now on!

Took in an old laptop for them to look at; the next day they called and told me the repair costs…read morewould be more than the cost of a new computer, so I opted not to have it fixed. Still, it was worth the $50 fee to me to find out whether it was an easy, cheap fix or whether I was better off just buying a new one. I won't hesitate to do business with them in the future should the need arise.