With this company, the tech comes to your house to diagnose the problem, and if he can't repair it on the spot, he takes the TV back to the shop. In our case, the TV needed the LED back lights replaced. He brought the TV back from the shop two days before promised, in perfect working order. He had told us up-front what the cost would be, so there were no surprises when the repaired TV was returned to us. He did what he said he would do for the price quoted. Excellent. read more

Avoid this guy. He's very willing to show up immediately, collect a $75 service call fee, and tell you your TV needs more repairs/parts ordered/etc. Impossible to get him to call you back after that. During the initial service call, he told me he'd call me the next day with an estimate on parts/labor costs. No call the next day. I called him a week later. He said the part was on order, and that he would call me the next day with a delivery estimate. No call the next day. I called him five days later, asking for the delivery estimate. He said the part hadn't yet shipped, so a tracking number wasn't available, but he'd call me the following Monday with an update. No call the following Monday. I gave up on repair and replaced the set instead. It's been over a month since the initial service call/repair order, and I've yet to hear from him. I doubt I actually will. read more

He is quick to collect $65 to tell you he can fix your TV. Do not let him take your tv or parts. You will spend almost a month hearing lies or getting the run around. Came out took the tv apart and took the board out saying that he will call in two days and he gives you an estimate time to return fixed part. THAT turned into a week. I called only to be told I will get a call back. A week later I called again. Was told the same thing. He finally called back to say he was waiting on parts. Remember he had already said he had parts. Another week passed. I called again and was told he can't get the parts. I requested my part of the tv back. He stated that he would return it the next day. No call no show. Another week passed. I called again. No answer. He called me right back claiming he had called me. Businesses leave voicemails. He never called me. I inquired about the return of my part. He said I would return the part the following week. I finally got my part and came to realize after he was gone that he removed a piece from the part. Now my tv is trash, my money is gone and I could have called another professional repair shop and actually been treated like a customer and had my 72 inch samsung tv fixed. He makes you pay you play. read more

Awesome service! Fast and affordable repair. I thought I needed a new tv, but they did a great job. I saved a lot of money. Highly recommended. read more

Great experience with a repair of a big screen Samsung. Got to us quickly; a tad earlier than appointed time and service charge was very reasonable. Probably was quickly diagnosed and cost of parts and labor were quickly furnished. Will definitely use Tulsa Electronics Repair again. read more

AVOID THIS BUSINESS AT ALL COST !!! This place has had my television for 10 MONTHS. I repeatedly call and seldom get anyone to answer. On the rare occasion that I do get someone to answer, I am given the same run around each time. I've been told both that they can't find parts or that they ordered parts but that the parts didn't work so they had other parts on order. Not sure which is true ... probably neither. When I am able to get someone to answer, they invariably tell me that they will call me back at a certain day or time and they have NEVER followed through. I have now filed a complaint with the Tulsa Better Business Bureau. I have also obtained and filled out the required forms from the Tulsa County Clerk of Court's office for a small claims suit for theft of property. I will file them pending the response the Better Business Bureau gets from them. This is the WORST customer service I've experienced in all of my 54 years. read more