Bad service.they outsourced techs, never answer calls. Over charge for iservices…read more Dojt go here go directly to starlink. Worked with him, bad PM.will not pay and abuses freelance worker

They lied about installing my Starlink. Said it would work but it was super slow. They are very…read moredishonest and only care about making money

Very helpful professional willing to take the time to answer a few questions. I was so happy with…read morethe work on he Bose 5 MultiMedia i purchased a better cell phone, one that Matt recommended. Lo and behold like he said it was far better performance. Five Stars .. !! Quality Vendor Buy w/ Confidence ..

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

My dads screen broke while he was hunting and i sent him here, they were fast and did an awesome…read morejob! Thank you guys!! :)

I had a cracked screen on my cell phone so I came to this location and got my screen repaired. 4-6…read moreweeks later the screen was completely black when I picked it up. I tried everything I could think of to try to fix it. Even though the screen was black I could still type on it. So I returned to this same location to get it repaired again. I just got my phone back today and it is still not working properly. I got my front screen fixing both times. This time my flash is messing up and holding unusually long. I will not be returning to this Cell Phone Hospital for repairs again.

Most people write bad reviews when they have a bad experience, but only a few will take the time to…read morewrite a good review when they have exceptional service. Fortunately, I had the exceptional service today when, after taking my non-working phone to US Cellular where I purchased it and they offered no help, other than showing me new $800-$900 phones I could purchase, I ended up going to the Cell Phone Hospital in Tulsa Hills where I was greeted by a young man who was very professional and helped me right away. He worked on my phone for well over 20 minutes, found it was the charging port being packed with debris and he cleaned it all out with special cell phone tools. He tested the phone right afterward and it immediately worked. He wouldn't take payment for doing this and said he was just trying to provide the best customer service. I was blown away by this. Needless to say, I highly recommend this business for any of your cell phone repair needs. I will definitely be giving them my return business.

Unassuming little shop, but THEY ARE IPEN ON SATURDAY! Wife's phone jacked, she's panicking, it…read morewon't charge, went to ATT, they can't figure it out, send us to a repair shop that is closed (that was REAL helpful) so I do a quick search on the interweb, and we pop in. Owner takes phone, comes back in 30 seconds and very politely informed us the reason it wouldn't charge was because the port was stuffed full of non-phone stuff. He blew it out, filled up three 55 gallon trash bags with what was jammed in there, and now the phone worked fine. Cost...NOTHING! We offered to pay, and he refused. That's serious service. Phone breaks, i know where I'm going!

Oh. My. Gosh! This place is the BEST! I have used them 3 times now. Once for a new battery and once…read morefor a new screen. But the real test came when my phone spent too much time in a toilet bowl. It was completely fried. I didn't think there was any hope. No one--the Apple Store, Best Buy or Consumer Cellular would help. I took it to Nathan at Mr. Phone at 10:30 in the morning. I kept checking back and he kept saying he needed more time. He even sent his associate to a neighboring town to get a part. He just wouldn't give up! Finally, at 6:00 that evening I saw him outside of his store and he said, "I have very good news--we fixed your phone." I almost burst into tears! And it only cost $100. I said, "Are you sure?!" He said they don't take advantage of people. So...they had my phone ALL DAY, fixed an almost impossible fix and charged me a mere $100. I can't recommend them highly enough. If you have a phone issue, save yourself some time and go straight to Mr. Phone. You won't be disappointed!

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

Jake is fast and knowledgeable! Cracked my old iPhone 5 glass after one too many drops. Total…read morerepair time took maybe 15 minutes, with me asking nosey questions about the inside of my phone. Very reasonable pricing, Velvet Phones is the best!

From the owner: We provide on site repairs for mobile devices, using the best parts available at competitive prices…read morein order to create a stellar customer experience.

I had my IPhone watch worked on to install a new battery, after they did that it only worked for 2…read moreweeks. What a waste of $65. Sadly I bought a 9 series, I should have done that in the beginning so I could have traded my old one in. What a racket they have....

I took my IPad to Phone Doctors because it was no longer charging in September 2024. They kept it…read morefor over a month before it was repaired. It is now back to the same issue of not charging. I called and whomever answered the phone was extremely rude. I will not recommend them to anyone, ever. Wasted over $100 to be back in the same place that I started.