Luke and Kya were prompt, professional, prepared and finished work on my dishwasher much quicker…read morethan I anticipated. Highly recommend.

Prompt, efficient, informative, and pleasant people all around. The pricing seemed reasonable and…read morethey checked everything thoroughly before telling me I needed a new motor for the dishwasher, which is pretty much what I figured. It's just the two of them, so if you call them you know what you're getting.

Quick, good repair for my lg washing machine…read more Easy to book The estimate was accurate.

Serviceman was ok but quoted price was on high side. We ordered it as needed for holidays . Would…read morelike you to evaluate price for controller and sensor as upon checking local supply store it was not that high for parts.

Bought a new Monogram Refrigerator. 2 Service Repairman…read morecompanies came out 5 times while in warranty & the freezer still does not work.

Appliance Sale Was Easy, Everything After Was a Nightmare…read more My 78-year-old mother spent over $10,000 on a washer, dryer, refrigerator, oven, cooktop, and microwave from this store. Unfortunately, the experience after the sale was extremely disappointing and stressful. She lives outside the city limits and uses propane, not natural gas. The salesperson told her that all gas appliances come set up for natural gas and that she would simply need to hire a plumber to change the orifice for propane. That sounded straightforward--until it wasn't. On the first delivery day, only the washer and dryer arrived. The delivery crew shoved the appliances through the doorway, nearly damaging the door trim, dropped the washer, dryer, and pedestals in the laundry room, and left. This was shocking considering she paid over $400 for assembly and setup. My granddaughter and I managed to place the dryer on its pedestal, but the washer was so heavy we couldn't move it. We then began calling plumbers--every single one told us they do not change appliance orifices. HVAC companies told us the same thing. With the 14-day return window closing, on day 13 we finally found an appliance repair technician willing to do the work. Coincidentally, he said he performs this service for this store all the time, which makes it even more frustrating that no one at the store could provide a referral or guidance. To make matters worse, during installation we learned that the cooktop was also gas and also required an orifice change, something that was never clearly explained at the time of sale. The technician had to return a second day with metric tools and a helper to finish everything--including lifting the washer onto the pedestal. The final bill? $950 for two visits. My mother paid it because she had no choice--she needed functioning appliances. We went back to the store and spoke with the manager to express how unacceptable this experience was. Selling a 78-year-old customer appliances she could not use, providing no assistance, no referrals, and no clear explanation is terrible customer service. The only credit she received was for the installation. The salesperson seemed focused on commission, not the customer. Buying appliances here was easy. Getting them installed and usable was unnecessarily stressful and expensive. I would strongly caution anyone--especially elderly customers or those with propane--to ask very detailed questions and not expect help once the sale is complete.

Sally business manager - I wanted to respond to your worthless and lack of knowledge to my…read morecomplaint. This washer and dryer does not work if I hold the buttons or touch them. If you are the "business manager" no wonder Cody and Clayton lack customer service. A 50% restocking fee is as ridiculous as your reply. Yes, we have spent thousands of dollars there and will not spend one penny more. Changing management there has destroyed what used to be a good place to shop. Do not go there! Do not trust them! Clayton, salesman, knew these machines had these issues and did not disclose to us. Just got his commission and he, Cody and sally say screw you!

I sure wish there was another place to shop for the blaze grills. Not our first experience that was…read morelacking customer service and product knowledge. You have to ask for assistance they don't just offer to help you. This isn't a place where you can take the product you want up front and order it. A little assistance would be appreciated. They have good pricing and are one of the only stores that offer some of these outdoor kitchen items. Dan offered to help us and he tried the first time we went in and asked questions about an outdoor kitchen as well. He starts off with he is not the expert on outdoor kitchen appliances and basically just reads the signs to you. We picked out what we wanted and sat down to get an estimate with Dan. I questioned his numbers and he ensured me it was correct and I continued to question it and I was correct. He entered the wrong sku and if I wouldn't not have said a word we would have paid double for what we didn't even ask for. We asked about the grill coming with everything we need and he assured us it did. Well..... you guessed it, the hose that connects the grill to the natural gas spicket that was already built in to the home does not come with the grill. I called Metro Appliance back and spoke with the expert who had to call the Blaze rep and call me back and was not giving me the correct information for what I was asking. I called Blaze myself to get the answers I need. Metro Appliance does not sell what you need to go with the grill so I ordered it off of Amazon for the win and it will be here in a day. If I never have to walk in this store again I would be a very happy camper. The attitude you get from the gentleman sitting at the desks when you first walk in and the lack of effort or interest to assist is unacceptable.

Bradly in appliances sold us a dish washer. He was professional, kind, Charismatic, knowledgeable…read moreand exemplifies customer service. It was a very refreshing experience. He was totally focused on explaining setup, delivery, costs and all the details of having it delivered. He represented Home Depot well. Having a young man so enthusiastic about his job and insuring the customer was taken care of is rare nowadays and he needs to be recognized and compensated for his excellence

I ordered (2) vanities online. They were supposed to be delivered in 3 days. After 5 days, our…read moreorder had still not arrived, so I called to find out where it was. After finally reaching someone- they said it looks like its delayed and sitting in a warehouse about 4 hours away. I was frustrated because with a 4 hour drive and being delayed- I could've freaking drove up there and picked it up in that time. why is it taking so long? The associate said they would escalate the claim and figure out when they can load this to ship to Tulsa and call me back. No one ever called me back. Now my tracking says processed waiting to be shipped where it used to say shipped... I've been waiting over a week since my original delivery date and apparently now it's not even shipped? I had to reschedule plumbers and contractors because Home depot can't give me a straight answer as to when or why this hasn't arrived yet. I don't want a refund because it will take 3-5 days before it even hits my bank account and then I can reorder vanities. Regardless of the solution at this point I am beyond frustrated with this company and will no longer be shopping here. I have a demolished bathroom I'm trying my best to live out of because our scheduled delivery was delayed and no one can tell me why or when it will arrive. Now, I get to enjoy being placed on hold for 15 minutes at a time to an employee who doesn't care about what happens to my order. Save yourself the time and trouble and order from somewhere else.

DO NOT buy a washer from them. Spent $1400 on a Samsung washer and it didn't even last three years…read more There's a reason they call themselves Conn's because that's exactly what you get.

I bought a washer and dryer from Conns in Tulsa Ok on July 31,2023 I also bought the extended…read morewarranty mind you it has not even been a year and my washer and dryer is completely paid for. In June of 24 my dryer stopped getting hot and drying my clothes I called the store and they said the soonest they could get a repair man out to my house was July 19. I said that is unacceptable that would put me without a dryer for over a month. They finally said someone would be there on July 5th Service man came could not find out what was wrong with it so he said he was ordering 3 parts didn't know which part it was but was going to order all 3 and would be back on the 12th. 2 of those parts was delivered 2 days later so on the 11th i get a call saying the 3rd part still has not come in and now it will be the 19th before he will be back. So one the 18th I get a call that the part is on back order and they have no idea when it will be in so I still do not have a dryer. I have called every number i can find. These are the rudest people i have ever delt with no one will even try to help me mind you if i owed a payment they would not wait a month for that. I still have a factory warranty until the 31 of July and the extended warranty is good until 2027. I ask can the repair man come and install the 2 parts that are in and see if that will fix it if not he can come back with the other part. Oh no that cant happen we have to wait on the 3rd part this has been a nightmare I paid over 4000 for this set and it is useless until they can get around to fixing it. I promise you i will never step foot back in that store and will tell everyone i know to never by form Conns they are rude and very unprofessional and do not give a shit about their customers all the say is i understand the hell you do i have 5 people in my house and a non working brand new 2000 dryer. This is very unprofessional and unacceptable. I have to add a star rating before i can post this but honestly they don't even deserve a 1 star

Every time I go into Best Buy on 71st they are so pleasant and helpful. I think the young man who…read morehelped me on Tuesday was named Martin in the Geek Squad. He couldn't have been nicer. I so appreciate feeling appreciated! Y'all really are the BEST.

Best Buy Tulsa 71st Bought a drone in NOVEMBER and purchased there protection plan 5 months later…read morehave a accident took drone back store employee told me Dji drones were banned for sale and they couldn't send it in to Dji for but sold me a 2100.00 banned dji drone manager also lied saying drones were banned. Wouldn't not issue refund only store credit poor business practice

I went inside suspicious about why stuff was so cheap. I asked the manager about their business…read moremodel and how they made money. It made sense. They weren't annoying about sales. I got a great deal on a tv that worked perfect. In and out in less than 20 minutes. I'll be back

My mom's TV had lines in it after two weeks and these guys replaced it, gave another thirty day…read morewarranty, let us buy a two year on the replacement, all with no hassle even though the issue wouldn't reproduce after we brought it in. Every time we've come in they're patient, super polite, and demonstrate strong moral value- highly recommend! Also, they were very kind to my little boy who was welcomed despite all his shouting