The call center agents are rude and not knowledgeable. The in-store agents don't do what they…read morepromise. After several calls, we still can't get our online account or app set up. Everyone keeps telling us something different. Either no one was trained correctly, or they are allowed to make stuff up and be rude to customers. Such a huge disappointment after transferring in 5 lines.

I talked my elderly mother and her gentleman friend into going with US Cellular instead of AT&T in…read moreorder to get them IPhones instead of a new home computer because it would be easier for them. After 2.5 years of paying a postpaid bill of 142 bucks a month decided it was time to switch them to prepaid since it would be much cheaper and meet their needs better. Everything seemed to be going alright with the store employee Nate at first, but then was told we would have to pay their final bill in full, even though it was the middle of the billing cycle, he reached out to someone and agreed that wasn't correct so that issue corrected. Then as he is closing their current account to move it to the prepaid side, a mysterious computer issue and now it's locked up. So we are now almost 3 hours in with no service either way! Phones are off and still have no postpaid or prepaid service. About 3 seconds away from saying leave it off and taking them to cricket and paying the $200 for new phones and just being done! Buyer SERIOUSLY beware! Have now found out this is freaking sales manager! He has now had to ask another employee to help...this is ridiculous. DO NOT COME TO THIS STORE!

Great service, they had my wife and i fixed up right away! they have 3 locations, S Mingo RD…read moresuite105 in tulsa, one in Bixby 171 N Armstrong St and the one we went to in BA is 1025 E Kenosha . these guys are amazing and had us in and out with darn good price, this is the place to go if you need your phone fixed and other devices

From the owner: We do free diagnostics for your phones and other electronic devices. We are the fastest and the…read morebest quality phone repair store in the region.

Nothing bad yet. They are working to replace a cracked screen on an iPad I punched. So, far they…read morehave helped to make me feel welcomed. Very friendly and walked me through the process. Update: tech daddy completed the screen replacement in the time they quoted me. My iPad was trashed and smashed. They made it look like new. Had me turn it on and make sure it was working correctly. I will update with after photos. The store is clean and smells great. I recommend them for any tech repair needs you may have.

Mathew -led tech, was so awesome! Seriously. I came in with no notice and no speakerphone working,…read morewhich was getting really frustrating. I could not use FaceTime or any other speakerphone options which had been going on for well over a month. I took it to the AT&T store and they told me I would have to get a new phone. I thought I paid for insurance and when I went to claim it, they informed me I did not anyway, that's another matter. When I walked into tech daddy, Matthew was super friendly and helpful. Turns out it was a simple cleaning which he did right away and was so kind as I was embarrassed. I could have done it myself ‍ my iPhone 13 mini is back is business!

Fast Service Fair Prices…read more I have a couple of old iPhone 5s that needed new batteries and the screens had separated from the cases. One of them also had corrupted software and had to have a complete reboot. So, I got all that done for under $200. I was happy with the price and quick service. I would certainly recommend this little shop for your cell phone repairs!

this place f*** sucks, I tried to get my screen replaced and and they said I have warranty and…read morewouldnt even honor it, not to mention the sh***y a** screens they use

excellent customer service!! 10/10 so helpful and respectful and VERY fast! I'be used many other…read morerepair service providers and stopped once I found these guys, they're that much better.

wish I could give zero stars. My 19 year old son took his phone in for screen replacement. They…read morereplaced it and charged him 160. A couple weeks later he dropped it on the carpet and the screen went black. Was not broken , just black. He took it back in and they charged him another 160 to fix again but told him this time it would be under warranty for 90 days . I called and spoke to someone . He was rude and called it new damage. Was supposed to talk to the guy who fixed it and call me back and never did. Their website says all repairs are warranted for 90 days.

Excellent service! My husband needed a new battery for his Apple Watch and they had it done in only…read morea few days. He's very satisfied with the way his watch is working and the price was good. We'll be back!

I went in yesterday evening to see about having an Apple Watch fixed. I had been told that it would…read morecost $25 to investigate the issue, which I was perfectly fine with, given the cost of a new watch. The employee there quickly looked over the watch, looked to see that there wouldn't be parts for it, and checked with his senior tech on whether it's worth pursuing. They ultimately told me it was not worth it and did NOT charge me! I was very pleased with the help and advice, and recommend anyone looking to get a device fixed for the honest and straightforward manner the matter was dealt with.

Fast service on replacing cracked face on my Iphone... Took about an hour…read more Charged me $92.23 when other stores quoted me over $100 Lobby was dirty ... But, they have vending machines!!!

Matt is amazing! At Cellular Repair and Exhange, you get fantastic service, a fun and cheerful…read moreattitude, and your phone fixed fast and right. Highly recommend!!

I took my IPad to Phone Doctors because it was no longer charging in September 2024. They kept it…read morefor over a month before it was repaired. It is now back to the same issue of not charging. I called and whomever answered the phone was extremely rude. I will not recommend them to anyone, ever. Wasted over $100 to be back in the same place that I started.

I had my IPhone watch worked on to install a new battery, after they did that it only worked for 2…read moreweeks. What a waste of $65. Sadly I bought a 9 series, I should have done that in the beginning so I could have traded my old one in. What a racket they have....

I have been a customer with T-mobile for over 15 years. They have fairly cheap plans. Customer…read moreservice has been wonderful but cellphone service has been spotty. In certain buildings and certain locations, there won't be any or very weak service. During thunderstorms or bad weather, service can be very slow. I have compared them with AT&T and AT&T certainly have stronger signal but more expensive. I guess you pay for what you get. Overall, I am happy with T-mobile and has not needed to switch.

Saray helped me with an exchange and was extremely patient and very friendly. she made my visit to…read morethe store very enjoyable and not stressful like I thought it would be.

Worst customer service I have ever experience from a cellular retailer. My fiances iPhone has…read moreworked fine for over a year and then today just started showing "No Service." I called Cricket Customer Support and they advised me to go to a Cricket store to have my SIM card replaced since they couldn't resolve my issue. I came to this store and told them what the issue was, what customer service tried and that customer service told me to come have the store swap the SIM card and it would resolve the issue. The employee told me they could do that and started activating a new SIM. The employee then told me the new SIM card would be $10.83. I told her that customer service said the store would swap it for free however the woman at the store said they are not a corporate store therefore, there is a charge for the SIM card. I paid the money for the SIM and after the employee swapped the card, the phone was still showing "No Service." The employee then logged onto the Cricket chat and said she was going to see what they say about it. She told me that if it is not the SIM card that is the problem then she would have to refund me the money I paid for the SIM card. The employee started swapping out multiple SIM cards into the phone per the customer service she was speaking with. After swapping 3-4 SIM cards into the phone, the phone still shows "No Service." The employee then told me that the SIM cards work in her phone but not my fiances therefore it has to be an issue with the iPhone and I would need to take it to an Apple store. I said, "I understand, I will do that. May I please have my $10.83 back since it wasn't the SIM card and you said you would refund me the money if it wasn't the SIM?" The employee told me that since she swapped several SIM cards into the phone, she now owes her own store money for those SIM's and she would not be refunding me the money. I told her I didn't ever agree to that and that what she told me was that if it wasn't the SIM, she would give me the money back. Another customer standing behind me told her he did hear her tell me that. She then informed me that she still wouldn't refund me the money, handed me the phone back and said I needed to go to an Apple store. I asked again, I don't get my money back because you did what YOU'RE customer service told you to do which is try several SIM cards? She said yes. I will NEVER visit this store again and I advise anyone else to do the same since they do not hold true to their word when things don't go their way. Highly disappointed in this store and they have poor representation of the Cricket brand.

From the owner: With Cricket, you can pick a cell phone plan to fit your lifestyle. Cricket offers unlimited talk,…read moretext, and data access, and no annual contract for cell phone service. Stop by our Broken Arrow store today.