Jerremy Knox was extremely patient & kind! He gave me excellent customer service! I highly…read morerecommend this Store!

Rhys Horton helped me today and was quick and efficient very informative PROMOTE THIS GUY!!!read more

I posted about a problem with Kinetic. Need to apologize. It wasn't Kinetic that created the sink…read moreholes in my yard. It was Metronet T mobile. the tech who came out today was very understanding and professional.

They made a huge mess and destroyed the neighborhood uninstalling the fiber didn't care promised to…read morefix it halfway did it. It's all foreign customer service they don't speak English or understand. The leadership in Arkansas doesn't care. The Internet is slow compared to cell phone internet or Cox communication internet. Don't be fooled by the price scam that they give you cuz it is definitely a scam not a good value. Service was requested several times and they failed to make it right.

Would rate a 0 if possible service never last a full month consecutively, also increase in bill due…read moreto the economy yet they care? Least make the bs make sense

I lost internet for a whole week affecting my work. I cancelled their services switched to cox. I…read morereturned their modem and they are still charging me for that and sent me to collect. AVOID THESE CROOKS AT ALLL COST!!!

very bad business. Me and my Brother was OUT of our internet…read morefor 2 strait days (yet, our cable works!) and they forced us to pay $245 on our cable bill when they KNOW I'm on a fixed income (SSI) and he works at fast food restraunt. they forced us to get a new box that was $75 when our internet was working. they screw us out of our money and we have bills to pay. please return the money.

Been trying to get fiber for a week. Been rescheduled 4 times and it's the only fiber provider for…read morethe neighborhood. If the tech that was supposed to come out the first time did his job and communicated, I wouldn't be having to deal with this all week and next week. I can't stress how awful this entire experience has been.

Cox blows we moved and now all we can do is upgrade? Can't even get on the Cox appread more

service requested - i've had home internet service at the house where i'm staying for the entire…read moremonth of april, the first few days of may, and some time before that. quality - the service is of an excellent quality. i've experienced little to no buffering in the aforementioned service period, including with use of phone internet in the radius of the back and front lawns at the house. the devices i've used with the internet service include a google chromebook laptop and figgers communication cell phone, both of which operate with similar speed on the home internet wi-fi. value - the cost is really affordable, considering the quality of service.

I was with Verizon for 14 years and decided to switch and try and save some money and switched to…read moreAT&T. I got the bundle package an iPhone, Apple Watch and the internet service. Two days after I did this switch, I couldn't make a call or receive a call or send and receive a text for that matter unless I was using WiFi. I spent hours at the store and the employees there were amazing. We spoke to a tech over the phone there for about 3 hours trying to troubleshoot shoot. Her name was Grace and she was even rude to the employees. The next day I had to call again and got Grace again. We spoke for about 30 minutes and she placed me on hold for 45 minutes to speak to an expert tech. Grace came back on the phone and I told her that she placed me on hold and she then argued with me implying I was a liar. I asked for a supervisor, who was very nice but we got disconnected because the network was so bad. They told me to go to Apple and make sure the phone was not defective. I did and there was nothing wrong with the phone. They redid the eSIM at least 10 times and did the QR code and changed the IMEI AND IMEI2 twice with zero luck. So then I get told that everything has been done that they can do and all that was offered to me was an $85 credit. Now how does that fix the problem? It was a huge mistake switching to them. Stay away from that company. I'd give them a negative if I could.

Horrible Customer Service! Run anywhere else for help!…read moreHusband got ill, hospitalized for months and months, Double amputations and we were forced to move due to bathroom and bedroom being up 14 stairs! Of all our financial problems and losses due to this heath crisis! Alarm Monitoring went unused for over a year but they Forced Us To Honor Our Contract and Pay Every Remaining Month we had left! Absolutely No Respect or compassion for Elderly or Disability!

I am a very happy customer with Alert 360 Home Security. They are so very quick about calling when…read moreyour alarm goes off. I have used several other companies in the past however never had the quality service that Alert 360 has shown. The representative that I use is Danny Holland. Danny really cares about his customers and their security needs. He is not pushy at all. He is very knowledgeable about how to set up your system to give the most coverage without all the usual scare tactics most companies use to get your business and sell you a lot of extra things you really may not need. I have already and will continue to recommend my family and friends.

Cable Cloaking is great company to work with when you need networking or audio/visual solutions…read more They have ran coaxial cables for me. Also they have hung up and calibrated the new television that I purchased. They have always been professional and knowledgeable on whatever project I have gotten them to perform. Their pricing is very reasonable and will always use them for any networking or audio/visual needs I may need.

Just used these folks for our new restaurant. They took the time to make sure that all of our…read morespeakers were placed in hidden and functional areas. They clean up after themselves and also follow up! The sound system sounded awesome, the control system was simple and easy for all of the staff to use as well. The price was fair, and not some crazy astronomical number that some of the other bids we got from other audio companies. The main A/V & network panel they put in was very clean and labeled really well for all of the staff if they needed to power things off and on to get it to work again after a power outage. Love it! But honestly, the follow up was great. Matt and his team set the bar pretty high! Thanks guys!

UPDATE: I have been a customer for 22 years and was fairly satisfied with the service until about…read more10 years ago. If you work the figures it is about $39,600 just for the privilege of watching TV! When I signed up for satellite service I was looking for an alternative to cable at, what I considered to be, a reasonable cost. Those packages and fees have gone up steadily, by quite a lot, in the last few years. Each time the cost of a package goes up I try and make up for it by downgrading to a cheaper one. Most recently, yesterday. It didn't save much, so I gave up the Genie service. DTV removed the Genie system at my request. I expected that my previous receivers would be restored. The main receiver was exchanged. However, my two other receivers were not. They offered to SELL them back to me @ $99 each! After all these years, why am I still being forced into an extension of service for downgrading to a different receiver? Do I sound upset? You bet I am. Their web page says "Why Direct TV". I'm wondering that myself. Since there are other ways of receiving programming. I'm getting out as soon as they release me from bondage.

You have to keep your hand on your wallet with these people…read more I signed on with DirecTV in August 2018. My sole income is SS, so every dollar counts. The sales agent I spoke with assured me that my monthly bills would be about $60 (actually, it was $59.45). I felt I could swing that okay, so I signed up for a year. The bill for September was as stated: $59.45. The bill for October was over $80. I have spoken with DirecTV representatives on several occasions, to no avail. My bill for November was $75. Despite my objections, they always insist that the charges are correct. I can eat a lot more peanut-butter and jelly sandwiches, so I can make the payments. But my question is this: did the original sales agent lie to me just to get my business? Or, did they not know what they were doing? Either way, I'm stuck for another nine months. This is just a warning to others.