"Exceptional service at Verizon Wireless! The staff here are incredibly knowledgeable, guiding me…read morethrough the process of choosing the perfect plan while also providing valuable insights on how to rebuild my credit. Their expertise made me feel confident in my decision, and I left the store with not just a new phone, but also a solid plan to improve my credit score. Thank you, Verizon, for going above and beyond!" Oh thanks! More specifically Ramon will direct you in all your purchases. You won't be disappointed

I came into this store very bereft, as AT&T had just lied to me and treated me extremely…read moreunprofessionally. My first encounter was with Jordan who took the time (even though they were busy) to sit with me and work through my issues. AT&T refused to give me a transfer pin to switch carriers. They insisted that I had no choice but to pay off my old iPhone 14+ (stolen) before they would issue that 6-digit pin number. Not only is this unethical, but it is also illegal and I have reported their bad business practices to the FCC. Jordan assisted me in developing new passwords, deleting old information and bringing over ALL of my contacts and photos. I was very concerned about my personal data not moving over after AT&T tried so hard to prevent me from switching carriers. But after sitting at the store for some time, everything did transfer over! When I came back into the store a little bit later to hand in my old iPhone 8 as a trade-in, Thomas was available to assist me. He also sat down with me and explained that this process should not have been so complicated. He was able to update my plan, double check that I finally had all of my data and even spoke with his manager regarding a credit after AT&T overcharged me ($222). The bottom line is Verizon has already outperformed AT&T in just 24 hours! Their employees are educated on the process, take the time to explain things to the average customer and go above and beyond to ensure things are taken care of. I am already happy I decided to switch my cellular service to Verizon, and I am telling everyone who is needing a new carrier to go by and visit with Jordan and Thomas!!

Great place to come buy cards, some board games and get paints. The dnd books section and some…read moreboard games areas could stand to be improved as the store seems mostly focused on TCGs which arent really my jam. But I have always enjoyed going in.

Girl at the counter, not a new employee, overcharged me for card singles where the price is labeled…read moreon the sleeve. Trade rates are based on lowest list price on TCGplayer, not market price. Certain judges are allowed to play in tournaments, and they cheat.

I do recommend this store. They have always been nice and helpful. Other stores tend to be toxic…read moreand have unfriendly players. I could list you the stores that are this way. I can't wait for Covenant 3.0. Keep up the great work guys!

I've been going to covenant for 4 years. It's mostly been a great place with the occasional bump,…read morelike when they hyped a game and then didn't support it after people started investing in it. Several days ago they banned any and all weapons including pocket knifes. I severely disagreed and wrote a Facebook review say as much. Today I found out that I am banned from the store till I remove my review. Any place that will do that is not worth going to.

Pretty good place to buy a phone but if youre wanting them to help you on certain things with the…read morephone service is less desirable. I went to ask about something regarding some tech settings with the phone and they just gave me some stock reset your settings answer. This did not solve my problem and seemed like a waste of my time. The people there are nice but should know their tech and support service to the customers a tad better than they do.

Horrible!!!! Had a tempered glass cover added to my iPad and it had air pockets under it on the…read moreedges. The tech said they would disappear in a few days. 25 days later they are still there and I am back with receipt to get it replaced. The same tech now wants to charge me to replace the one he didn't install correct to begin with. He said it was his company policy. I told him he is replacing it because he did not install it correctly to begin with. After making a big issue of this in front of other customers he replaced it. They are terrible so stay away from them....located just outside Apple Store in Woodland Hills Mall.

My husband just received his new phone this week, so we stopped by while walking through the mall…read moreto get a screen protector. He had already been disappointed when he bought one online for his new phone and it didn't fit, so we weren't sure they had one for the newly released version of his phone. The gentleman running the stand was very helpful, and almost a perfectionist. He applied and removed two different brands of screen covers before he found the perfect fit with the third. He took extra time making sure it was applied correctly and getting all the air bubbles out. Fun watching the kids nearby play Xbox kinect while we waited.

This is a great shop, with phenomenal customer service. I highly recommend stopping by for all your…read moreTCG needs. They give fair trade in value and their prices reflect as much. I will be doing more business with them in the future. Thanks guys!

Hi I was hesitant about going to this store but the worker his name is JJ he was so helpful and…read moresupportive he went over and beyond and I have bad knees so I left to sit in a car he came out serve me in the car came back came out couple of times and he's great so I would just say if you all are in that area don't judge it based on what the business is located judge the quality of service given which is superb I might add thanks again JJ if you can see this Hueneme!!

We were planning on purchasing a phone for a a homeless individual when we visited the store. We…read morewere shocked and taken aback by the clerks, rudeness and violent behavior toward us. We have never done any business with Assist Wireless or visited the store before. The clerk seemed disturbed or maybe high or intoxicated and accused us of committing, some sort of fraud. Our organization assists the needy and homeless, and we were inquiring about this particular individual in order to get his phone activated and purchase him a phone since the clerk was familiar with the homeless individual, but he refused to allow us to help the homeless individual and told us to leave the store. It seems that he had something against us, and we were nothing but polite and professional toward him. We hope that the corporate office would remove this disturbed and inappropriate individual who refused to give us his agent number and is not a safe person to do any type of business with. We have informed the police and corporate headquarters of his false accusations and inappropriate and violent treatment toward us. We do not recommend this business to anyone, as an investigation will be initiated by both police and corporate headquarters.