Authorized Retailer UScellular &amp; T-Mobile

(1 review)

I didn't get the guys name that helped me switch over today but a great big Thankyou for your great…read moreservice!!! Much Appreciated. Sandy Schaub

From the owner: Visit the T-Mobile store in Appleton and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 3719 E Calumet St Ste 2 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.

AT&T Store

2.3

Anthony was awesome to deal with, very pleasant experience. Would definitely go back.read more

Just the most awful service by ryan...he clearly was being lazy bc system was slow so said he cld…read morenot really help me but when he asked rep next to us who was helping couple the rep said well i just waited when he asked him what he did...not ryan ...pretty much get out...anyway long story but the guy is arrogant, belittling, and real jerk...yes jerk...he looks you up and down and i guess i did not fit the look of anyone who thgt worth helping..tt guy named michael after on phone to report...said thats terrible was going to tt ryan right after and then call ne bk...nooe no call nothing.. alm just lies and creeps who do not care Walk away find another place but nit here...just jerks

Verizon

1.2

(15 reviews)

•$$$$

business customer who left the store today feeling shame and confusion…read more I came to the store to make an insurance claim for my iPhone 15, or to swap it out with a business device I already owned. I came to this store because it was the same location that set me up with all my business services and devices months back. They told me I don't have insurance, it wouldn't be covered, and I don't own the device I thought I owned. What an awful surprise! To get started, I was met by a friendly enough man, who after I showed him my cracked phone, removed the camera cover and said insurance will not cover it. I told him I was getting glass splinters in my hand and asked why insurance wouldn't cover something like that? He said the camera appears to be fine and it still functions and just so long as it functions I can't make a claim. I asked him why we were paying for insurance if when we damage our devices we can't make a claim? He went in back and returned with a thick pamphlet explaining what is and is not covered. I told him I can't be expected to read that (it felt demeaning and unhelpful) and recommended before they eagerly sell insurance, they should explain the actual benefits and take out that pamphlet at the point of sale. I asked if I could at least swap out my device. I was under the impression I owned a device already, and he assured me I did not. I asked him to check through my invoices to make sure before we went further- I was sure we were invoiced $600 for that phone in November. I waited ten minutes this next time the man went in the back of the store, I assume to talk to the manager (I think his name is Ben). They both claimed they werent having any luck finding evidence in my invoices that I owned the device and furthermore told me I don't even have insurance on my phone. I said that couldn't be- the last time I was in there I specifically requested it. When I setup my account I asked for a blanket policy on all my devices. They said I had nothing. Now I'm panicked. The manager rolled his eyes at me and said, "Oh yeah, I remember you alright", then denied his team ever helping me - claiming teleservices set me up, insinuating he wasn't responsible for any mix-ups with the insurance policy either. When I challenged him, he asked me what the names of the staff were who set me up back in May. I asked him if he remembers who he talked to during the month of May last year. The last time I was in the store I declined all the extra/add-ons several times, after they tried pushing several more times I had to tell them "enough" instead of caving from the pressure. I assume that's why he remembers me. At this point he told me they weren't going to help me, shamed me for insisting his untrained team provide clarity (I should've just left after they told me my phone wasnt paid for- hindsight's 20/20) and motioned that I leave the store and never come back. I went to the Verizon down the road where they found I did have insurance, that instead of giving me the blanket insurance policy for all devices I asked for, they only put insurance on my tablets (much more costly for me than the blanket policy) This new store was able to give me a blanket policy on all devices saving me a ton of money and within two minutes- found the invoice and confirmed I owned the device. They also let me know that I could totally file a claim for the damage I made to my phone when I dropped it and it would likely be covered.

This company has wasted at least eight hours of my life on the phone dealing with issues for…read morepromotions that we were promised that never came to fruition and when we came to this specific location in person to waste more of our time to fix some thing that should've been taken care of when we purchased our phones and switched to Verizon the manager of this location could care less about our situation and was looking just to move us out of his store as quickly as possible I highly do not recommend Verizon or this location

IT Evolution

3.0

IT Evolution exceeded my expectations. They fixed all the problem with my computer, prices were…read morevery reasonable and the customer service was phenomenal. Jorge, came in during closed hours to allow me to get my computer because I needed it prior to leaving for vacation. I will return to this store for all of my future IT needs. I'm not big on writing reviews unless I have an extra ordinary experience and in this case, I DID. Highly recommended

The owner hung up the phone on me when I called. I called back and then he ignored my phone call…read more This is not how you do business.

uBreakiFix by Asurion

3.3

(13 reviews)

•$$

The staff there are absolutely AWESOME! They are THE definition of PROFESSIONAL! They did EXACTLY…read morewhat I asked them to do, which was help me put my tablet into a case, which took them LESS than 3 minutes! I HIGHLY recommend coming here for service that DOESN'T suck, like Best Buy!

4pm appointment Thursday April 2nd. They call Tuesday the 31st of March to confirm the appointment…read more Show up day of appointment and they are closed, no one in the place. Other people showing up confused. They send me an email "oops you missed your appointment." No, your idiot staff wasn't working the hours posted on your own door. Nobody reaches out saying they would be closed, door says you're open until 7pm. Idiots.

Batteries Plus

4.5

Good customer service although... Took my phone there recently and unfortunately they weren't able…read moreto fix the broken screen. Phone worked fine when it was brought in but now the phone doesn't turn on. They'll have it for a week and hopefully can fix any issues. More to come.

Great service. Excellent selection. Easy returns. Easy in and out.read more

Annmarie's Cleaning

(4 reviews)

I love the work this business provides. Rates are amazing for the amount of time and effort put…read moreinto the cleaning. The owner is very easy to get into contact with and to communicate with about adjustments. Always gets back to you within 24 hours. Can't say enough good things about this business. Thank you for all the services over the last couple years!

Absolutely the best service yet! I hired them for move-out cleaning and the place sparkles! Great…read morevalue , prompt and courteous. 5 stars!

Queen of Cleaning

3.2

This place is a joke. I paid over $600 for a " deep clean" of my house and am absolutely furious…read morethat the work that Queen of Cleaning performed was so subpar that I had to hire a different cleaning company to come back in and finish the job that should have been done by them!! What I received was a " surface " clean leaving dust, dirty baseboards and cobwebs hanging from the ceiling. I had called the owner of the company to discuss how disappointed I was with their services.... they never answer their phone and never responded to the 3 voicemails I left. I would NEVER recommend this company to anyone EVER!

Annie and Ryan, the owners of Queen Of Clean were excellent to work with and always responded…read morewithin a day. I asked for a quote over the phone, knowing that it would probably change when they saw the house which was beyond description. I realize that was an impossible request and sure enough the price doubled. What I especially liked about working with Queen of clean is that they gave me a price range and capped it with a number. The job took three dumpsters, and they arranged for everything to be thrown out even moving things from the backyard where older appliances had I been left around to rust. They even helped me find someone to rake up the leaves in the front yard to make the house have a little more curb appeal. I highly recommend Queen Of Clean. Even though the price was high, it was worth it and cheaper than another service from which we got a quote.

A&C Pristine Cleaning

We tried four different house cleaners. Some cleaners did not bring their own equipment or cleaning…read moresupplies, or over charged us. These house cleaners are so professional, come with everything, and they are very thorough. We trust them 100 percent. They are very kind, good with pets and we have hired them for the long term.

Ihad to get my house clean for a family get together i was hosting. I called several places for a…read morequote and she came in with the lowest 3. When I decided to go with her, I was thinking that I was going to get a semi decent job. The quality of her work shows immediately. She pays attention to detail and seems to enjoy cleaning (strange but okay). She showed up with all of her supplies and didn't need me to provide anything. I left her to it and before I knew it, my whole house was clean. What I didn't realize until later is that she didn't stop where you couldn't see anymore like some other places do. Behind the furniture got done, under the couch and inside the couch had been done, and many things I didn't think of were taken care of. I hate dusting. All my picture frames had been cleaned. I wish I could hire her every day.

Why Clean We Clean

(1 review)

Why Clean We Clean did wonders for our single-family home. I've called several cleaners in the area…read moreand most were booked while the others never showed up. I called Why Clean We Clean, and Krista and her team showed up and showed out for a good value as well. I love their work and highly recommend it to anyone.

From the owner: Why Clean We Clean is a professional residential and commercial cleaning service founded in 2021…read more We specialize in deep cleaning, maintenance cleaning, move-in/move-out cleaning, post-construction cleaning, and vacation rental cleaning. What sets us apart is our commitment to detail, customer satisfaction, and reliability. We go beyond surface cleaning to ensure every space is truly refreshed and sanitized. With a focus on efficiency and eco-friendly products, we create healthier environments for homes and businesses. Our team’s dedication and personalized approach make us a trusted choice for those who want a spotless space without the hassle.

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2 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Londo N.

6 years ago

Love the staff here. Always helpful and willing to help me with issues that arise with my phone. Recently my child got ahold of my phone and messed a lot of the settings up. the staff here was able to figure out what my kid did and brought all my stuff back to normal and helped me get rid of apps my kid downloaded that i didnt want on there!!! 10 stars! read more

Alex K.

4 years ago

Great people to work with. They are the only store in town that will actually help you.

Authorized Retailer UScellular & T-Mobile - mobilephones - Updated August 2026

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Verizon

3.0

(4 reviews)

Jon helped us win our purchases and he is amazing!! He spent several hours with us to help us…read more Thank you, Jon!! I told him that he should get a nice raise.

I have had bad experiences at this store but want to tell about the great experience I had…read moreyesterday. I went in to check about switching to Verizon Internet. There was one employee there and his name is Cameron. He totally explained the process to me and then walked me through how to do it myself at home. He brought out the very simple box needed and I had a hands on experience of what to do with it when I got home. He actually set it up there to make sure it was working and was able to get the wifi on my phone set up for me. He was patient, informative and very knowledgeable about the process. After I got home it was an easy task for me to connect to my TV and to my PC. I only needed to type in the password. I am a 72 year old with very little tech knowledge and was so happy that I actually was able to do this on my own. Cameron told me over and over that I could do it as I was nervous about it. He is a valuable employee and has wonderful customer service skills. I will not hesitate to go back in the store to update phone or with any questions I have about my Verizon service if I open the door and see that he is working!!!! Thank you Cameron for the excellent service that you gave me. I am totally satisfied with the new service and have already cancelled the former one.

Cellcom

3.5

As a former customer I have disappointed opinion about the customer service, called to report a…read morereturned item and didn't want to be billed for it, was told the rep needed to contact higher-ups to review and they would get back to me. 3 days later called and was told my info was in the notes now 10 days later still no return call, totally poor customer service and glad no longer dealing with cellcom

Me and my mom were greeted by a friendly associate LAINEY SIMONSON!! on Wednesday July 7th…read more My mom wanted a new iPhone. Lainey was very courteous, helpful and patient with my mom. Who is in her 70s. And this is moms first iPhone!! Lainey spent several hours with my mom showing her how to use the phone. She also gave my mom her private cell phone number. And asked my mom to call her if she had any questions. Certainly LAINEY gave the best customer service I have seen at Cellcom. She deserves appreciation accolades. And a huge raise!

T-Mobile

3.6

(5 reviews)

Excellent service great staff Xavier is knowledgeable and made us feel like we were in good hands!read more

We were in T mobile today for just about 2 hours. We were acknowledged by the staff and told that…read moreafter they finish up with the customers they were serving they would be with us. In the mean time 2 other sets of customers came in after us and were helped. Very sad that I spent the time there and received not one thing that I was looking for.

Verizon Wireless

3.8

•$$$$

I'm an atypical client: I work and live overseas and came in with a complicated issue with an…read moreiPhone purchased overseas that for some reason wasn't registering my Verizon SIM. Mark patiently worked with me step by step, attempting to solve the problem. There were "easy" fixes that would have involved spending more money, replacing the phone, etc., but he eventually figured out through trial and error and lots of troubleshooting a way to transfer my number into my new phone! And it didn't cost me anything! Shoutout to Mark! Highly recommend his knowledge & service!

I went in Sat (yesterday) because I lost my phone & couldn't remember my password. I was told I…read morecould buy and new phone & if I found mine I had 30 days to get a refund. Was told the only fee would be $50 for a restocking fee. This am I found my phone and brought it the new 17 iPhone to return it and activate my old phone / receive my refund. I was told today it's impossible to return the $1,000 fee. I was not happy and called customer service, the rep through Verizon was helpful & told me to go back to the store as they can refund me. The "manager" was extremely rude to myself and the Verizon rep. She even told me they would not help me & told me to leave, even after the Verizon rep was willing to walk her through the process. I have never been treated so poorly by any business & will be taking further action.

uBreakiFix by Asurion

3.3

(13 reviews)

•$$

Milwaukee PC - Appleton

3.3

(7 reviews)

•$$

8 years ago, I had the Appleton store build us a desktop PC, I picked out the case and had a card…read morereader and a dvd drawer installed, so I now have reached out TWICE to get a quote on updating the whole thing, and all I received back is crickets! So don't bother wasting your time!

The only reason they are getting a second star is because both the gentlemen I interacted with in…read moreperson were helpful and polite. The guy who actually worked on my laptop was not AND I ended up being charged more than double the price that I was quoted. I brought my laptop in because the keyboard wasn't working after reinstalling windows. They called me a few days later saying the battery doesn't work anymore and they were going to take it apart and do all this other stuff. The battery was fine and didn't end up being replaced or anything, but it had been sitting around uncharged for about 3 months. I told him it probably needs to be plugged in overnight and he started arguing with me over the phone about how that doesn't matter and I don't know what I'm talking about it. He said that only applies to car batteries. I convinced him to at least try it before replacing anything, and lo and behold, it charged and turned on. Lithium ion batteries can lose capacity if left uncharged for too long. That is simply a fact. When I went to pick up my laptop the next day the price was DOUBLE what I was originally quoted because the worker did a bunch of completely unnecessary work on the innards of the laptop when all that needed to be done was a reinstall of the original Acer software and drivers. They even admitted as much but still insisted on charging me for the work. On my original visit we were discussing a few upgrades that I was doing on my PC and they were going to install the parts for me when they arrived from Amazon, but after the fiasco with my laptop I will NEVER give them any business ever again. They lost a customer for life just so they could rip me off for $80 dollars. Disgraceful.

Gamestop

4.2

(5 reviews)

I gave this location as well as others an important tip that could save the community. I appreciate…read morethe seriousness in the matter that I presented. I like this location a lot and they have a great selection of items to choose from. Their stock is amazing as well. I enjoy talking to this staff as well. Thank you for listening to my concerns! Appreciate you and I'll always voice my concerns.

Today I had the BEST experience at any Game Store ever! This employee went up and beyond for me. He…read morereally is super knowledgeable about all your products and when the store didn't have it, he went to search for it in other stores. Who is this amazing employee? Mr. Greg P. Star employee. Thank you again for everything Greg. I'll see you in Tucson one day! (I hope this made you smile!)

WeConnect

3.0

Great Service provider of Hughes and Dish and other communications and smart home technologies.read more

We Connect agreed to a service call at my home. The technician arrived outside of the committed…read moretime for the service call. The technician asked me to sign forms authorizing work to be performed at my home. The technician then left my home 5 minutes later without performing any work or communicating why they were leaving. I spoke with the dispatch and service managers for We Connect multiple times throughout the day and they are unwilling to honor their commitment to service my Hughnest installation on the day committed. Getting customers to sign documents agreeing to perform work then leaving the job site is dishonest and probably part of a scam to bill for more services. The service manager will only allow a technician to come back on a different day and I am required to sign new service forms allowing work to be performed. It looks like they are double billing for work. Customers should be aware We Connect LLC is operating with shady business practices.

Longwire Tech Services