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    UScellular Authorized Agent - Pine Tree Cellular

    3.0 (2 reviews)

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    if you are someone that has a good service with breezeline youre in luck…read more i moved into an apartment and out of the five cable companies i couldve called i used breezeline. they told me the equiptment would take 3 to 5 buisness days maximum! they shipped it on a monday. i checked tracking 3 days later my package was literally sitting a mile from my home waiting for delivery. problem is ups says it will take 6 more days to reach my home a mile away. ups says that breezeline is lying to their customers. if they wanted it here in three days , they would pay for same day mail or three day delivery. however , they sent it ground mail , which takes 8 to 10 days. so now i sit here still without cable, internet or phone, because i trusted to go through breeze line and u.p.s doesn't really care once they have your package.there's nothing you could do or say about it. so basically, breeze line get your money, knowing it's gonna take twice the amount of time to get to you that they say just so when you call and complain, they can offer you credit toward your bill. meanwhile, you still went 10 days waiting for internet. when they told you , it would take three... if you're able to go to a reputable cable company i suggest you do so

    As we all rely on our phone and Internet, always! *** my…read moredebit card was compromised so I called to find out if I needed to add a new card or was it coming directly from my checking account. She said no directly out of your checking account. So I'm OK? Yes. *** next day, email your payment is l overdue. I called to add the new card. She sends me a link to add the new card. Successful. *** I try to sign in and make a payment. My pin doesn't work. Although she tells me it is the correct pin number. No text code. Internet and phone are suspended.. No way to log on and make the payment, but to drive 10 miles to Breezeline office. ***Gina does the computer transaction. After.20 min. I'm back up. *** it asks for your email, but don't think it's your email address. It's.xxxxxx@breezeline.net. How did I know, I use facial recognition to log on.. terrible time, consuming processing experience, even though Gina in the office, handled it well. I was so exasperated! Why would they shut off my phone, text, and Internet if they want me to make a payment, especially because I did everything I could to make the payment after my card was compromised. It's Friday late afternoon. Later, I get an email offering me $100 if I refer someone else. NOPE!

    Spectrum - Long lines

    Spectrum

    (41 reviews)

    I visited Spectrum to explore purchasing a basic, new iPhone. At a previous store, the price did…read morenot include a trade in option and the cost to transfer the data from my current cell phone was going to cost almost $100. Josh was assigned to me. Throughout, he was pleasant, welcoming and very, very helpful. The iPhone I was interested in was for sale at Spectrum. I had many questions, which Josh answered with great kindness and patience. He also offered information which enabled me to more fully comprehend the features of the phone. This particularly helped to choose the ID access that would be best for me. I was greatly pleased to learn the trade in option would save me $105. toward the iPhone and that there was no charge to transfer the data to the new phone. Josh was so enjoyable to work with. He was friendly whereas I enjoyed chatting with him while the data was being transferred to the new iPhone. Thank you, Josh!

    I had a serious account security incident with Spectrum Business, and the way it was handled was…read moreextremely disappointing. My account experienced unauthorized changes including call forwarding and voicemail alterations, yet there was no clear explanation of how the breach occurred, how long access existed, or what information may have been exposed. What's most concerning is the lack of transparency and urgency. Instead of working collaboratively to investigate and contain the issue, Spectrum ultimately closed the case claiming no fault, while refusing to provide critical records (such as call logs) unless requested through legal channels. These are records that should be readily accessible to the account holder--especially during a security incident. This created unnecessary business disruption and forced me to take independent action, including filing reports with law enforcement and regulatory agencies. For a business service provider, this level of support during a potential breach is unacceptable. I would strongly caution other businesses to evaluate whether this level of risk and response aligns with their needs.

    Spectrum

    Spectrum

    (3 reviews)

    Extremely rude. Difficult company to work with and nobody has answers or replied with different…read moreones. Never doing business here again.

    i want to write about the Spectrum Store in Biddeford..I had an appointment on the 14th to upgrade…read moremy phone from my crappy Motorola..Low and behold, two employees tried to access my account and they said that my account was locked (somebody tried to log in to my account too many times),.wasnt me, althought two different employees had me put in my social four times. I was told that they could'nt authenticate my account that it was locked...Can you come back this afternoon because it takes a couple of hours to unlock..I said no, I cant..so they schedule me for the 15th at 1120. We arrive and there are no customers, 5 employees standing around talking..So the young lady helping me says, I'm sorry, I can't get in to your account. It's locked. can you come back tomorrow the 16th, I said no I cant. well we need to put in a ticket to find out what is wrong...Wow...My daughter gave me her expensive phone and needless to say, I'm back with Verizon...Never had trouble with Verizon...The wind would blow and my spectrum phone would have no connection, emergency calls only, same with the snow, no connection... one more thing...Allison at the spectrum store: I asked Allison if she would be able to transfer all of my data to the upgraded phone...She says "if I can" and "ill try" what kind of friggin answer is that..

    UScellular Authorized Agent - Pine Tree Cellular - mobilephones - Updated May 2026

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