terrible and unprofessional. Refused to provide quote. Mark shared his company is already apart of…read moremultiple lawsuits against him.

Got my home internet connection mess fixed up ... great work by the technician to meticulously…read morefigure out the issue

I don't actually currently have a subscription to comcast. I just moved to vermont and I must get…read morecalls 3-4 times a week for the last month from comcast telemarketers. I also get 2-3 times a week advertisemest to me per snail mail. I have my number on the do not call list and have explained to them I do not own a television. This has not stopped them from trying to sell me cable. ps I get my internet connection over phone lines with fairpoint comunications.

gave one star so people know I didn't forget to select a star. Deserves NO STARs…read more TV/WIFI/landline all come through xfinity comcast and they all keeping intermittently cutting out. Comcast came to check everything and fixed a connection on the telephone poll and we still have the problem. Might be time to go to one of the fiber companies.

if you are someone that has a good service with breezeline youre in luck…read more i moved into an apartment and out of the five cable companies i couldve called i used breezeline. they told me the equiptment would take 3 to 5 buisness days maximum! they shipped it on a monday. i checked tracking 3 days later my package was literally sitting a mile from my home waiting for delivery. problem is ups says it will take 6 more days to reach my home a mile away. ups says that breezeline is lying to their customers. if they wanted it here in three days , they would pay for same day mail or three day delivery. however , they sent it ground mail , which takes 8 to 10 days. so now i sit here still without cable, internet or phone, because i trusted to go through breeze line and u.p.s doesn't really care once they have your package.there's nothing you could do or say about it. so basically, breeze line get your money, knowing it's gonna take twice the amount of time to get to you that they say just so when you call and complain, they can offer you credit toward your bill. meanwhile, you still went 10 days waiting for internet. when they told you , it would take three... if you're able to go to a reputable cable company i suggest you do so

Internet service is intermittent and customer support is lacking. Told no outages reported in my…read morearea despite myself and two neighbors on street reporting outages.

I was a long time ATT user. I had a job changed which required me to return the phone number of…read moreyears of use and stored on many contact lists. Two family members were already using US Cellular as there cellular service. At the time US Cell was offering a great family package so I took the leap of faith and joined the US Cellular family. I did have concerns at first. My new job takes me from Maine to DC. I had fears that service would not be up to snuff. I have to say I have no service issues up and down the Northeast corridor. I chose the 300 Gallery Blvd. Scarborough Maine store to set up my account. I asked for an easy to remember number with as many repeating numerals as possible. The REP put in some extra time and got me a great number. I have had several other situations that I thought would be an issue, I walked in the shop and what I thought was going to be a problem, only turned out to be a minor inconvenience. The customer service I have received at this store has been great. They have fixed my issues quickly and fairly. I am impressed with this company and certainly can recommend to anyone looking into cellular service. Call outs to Tyler and Nathan for being so helpful.

I want to give a huge shoutout to Benjamin, the assistant manager at the Rochester Verizon store. I…read morehad a complicated issue after ordering four lines online and porting three numbers from Xfinity Mobile -- my new Verizon phone kept showing the numbers as Xfinity lines. I spent hours with Verizon's online chat and even went to another store, but no one could figure out what was wrong. When I came to the Rochester location, Benjamin was the first person who truly took the time to help. He patiently dug into the problem, made multiple phone calls with different Verizon support teams, and walked me through everything step by step. He never rushed me, never passed me off, and genuinely cared about fixing the issue. Thanks to his persistence and professionalism, the problem was finally resolved. After such a frustrating experience everywhere else, Benjamin absolutely turned the day around. If you need someone knowledgeable, patient, and committed to getting things right, ask for Benjamin. He's outstanding!

If I could leave negative stars I would. Our sales person (wish I had a name, but he never…read moreintroduced himself ) was so rude. I went in to buy a new phone and watch along with a case. We have been Verizon customers for years so the plan meant nothing to me. I just wanted to upgrade my phone and watch to newer models (currently a 13 and a 3 respectively). The young man waiting on us wouldn't let me just buy the products without upgrading my plan...to save exactly $162 for the YEAR! Um, I'm all about saving money but really...disrupt service for everyone and pay monthly instead of in full. So strange to me, he literally encouraged us to walk out and buy it elsewhere because I wouldn't change my plan. So so strange! I'm baffled!!! Verizon customer service sucks but I feel stuck because I dont want to change my phone number! ugh!!!

Shame on Comcast. High marks to tech Tim who is trying to solve a problem which exists because of…read moreComcast's use of remote, foreign customer service centers and disinterested local job managers..For weeks and after at least 5 or 6 calls the company has still not sent out the 3rd party contractor to pull the cable thru a conduit that runs under the road. Three techs gave cone out to connect the service but each one has said they need to have the 3rd party contractor -- and the far off phone service appears unable to schedule a 3rd party contractor. Disgust at a company whose customer service is farmed out and whose job managers don't bother reading notes to schedule required service. DISGUST at the continued lack of WIFI. Comcast relies on automated boiler plate online assistance and pays no attention to customers.

Worst customer service , they overcharged me 160.00 and said they would stop my service after I…read morecame in with all my payments and receipts . The manager did not help and finally said"I am done and if you do not leave I will call the cops .. Nice way to treat the seniors or any other customers Any suggestions for me to retrieve this miss justice, I was nearly in tears as it was so stressful. Conglomerates think they treat us this way as we have no one to support us. Computers are difficult and do not help either and time consuming Flunk .

Recently I renewed my contract with Consolidated Communications, they blatantly refused to state…read morethe contract terms in writing, or even send me an email acknowledging that I have a three year contract with them. 60% of the time when I call them I am placed on hold for 25 to 30 minutes. About a year ago, I decided to get my phone service for my business from a different provider. It literally two weeks to transfer my phone number to the new provider. These people are incompetent. The right hand does not know what the left hand is doing the want to keep customers Yet they treat their customers like garbage. Stay away from consolidated communications.

Been fighting to get my landline working for three months now and first time they said it was the…read morephone which it wasn't as the problem persists.The second time a no show and me playing phone tag with some dumbasses who can barely speak English. Now they're set to show up tomorrow and they better get it fixed.Worst customer service possible and now every time a clunker of a vehicle drives by the internet messes up so I'm thinking maybe it's a outside line. Just another reason why Vermont sucks.

Ryan was wonderful ! He was extremely helpful and kind. I…read moreleft the store with exactly what I needed. I even gave him a big hug on my way out the door. Mary Carey Foley Portsmouth NH

Tried upgrading my phone today. The rep told me my brother was in charge of my account and that I…read moreneeded him to access my account. Does not seem like they really want to sell phones from this store ended up walking out. Previously had no issues with the store they let me buy a mobile hotspot and put it on my account. Apparently now I'm not even on my account.