Fast and painless. 5 Minutes from when I walked in. Registered. Out the door…read more I wish there was an easier way to just return equipment

I wish I could give less than one star. I'm moving out of state and I wanted to drop off my…read moreequipment and close my account. I've been waiting more than an hour in a nearly empty store. There are four employees here, with only two actually helping customers. It's just painful.

A boon to connectivity in rural Maine, Travis (owner/president) offers an unusual mix of technical…read moreresourcefulness, sense of fair play, and dedication to customer's needs. He has our highest recommendation.

From the owner: From catching up with loved ones to answering emails, we use the internet in almost every aspect of…read moreour lives. It's hard to get by without high-speed internet in today's world. If you're searching for independent internet service in Auburn, ME, make TK Networks your first choice. We offer both home internet services and business internet services. You'll never have to worry about extra fees or bundles with us like other internet compa

Horrible customer service. Absolutely no help and lied about having a bathroom. We spent over…read more$1,000 and they would not set up our phone because they close at 7pm. I guess it's a hard stop. Do not recommend, go to another store. This one is not worth it.

Luckily I am savvy guy otherwise I would have been robbed by Mr Alaska himself AKA "guy with…read morebraids!" He sure does fit every stereotype I've ever heard about his demographic! Also as another reviewer said very condescending. He lied to me about everything and when we were all done he told me outright that's what he did! Said I needed wifi to set up my phone: False Said I would get a better deal if I started another line: False! He said I needed to erase my visible esim to get a quote on the second line: False Manipulated me into signing up for Verizon home protect making it seem like I already had it on my account: False As soon as a salesman of any sort uses the phrase, you seem like a smart man/woman you should immediately stop negotiating with them Also tricky little language like "you have Verizon home protect" does not mean you actually have it, It just means it is available. I will give him credit for being able to plant that in my head, although I canceled it before he was able to make money off of it I'm sure. also took me three different times to actually cancel the subscription. I ended up being able to do it through the My Verizon app.. this store is a nightmare. It should be restructured immediately! You need to get rid of the guy with braids. He is a scourge on your brand! Verizon's response to this review almost mirrors the response given by the last person who complained about this individual quite some time ago. Mr. Braids makes Verizon far too much money by lying for them to let him go. That's the only explanation for him still being at that store. I think we should demand he be removed.

T Mobile ripper me off , stay clear way over priced .They said around $80 a month but it was 160 …read more I returned everything , now they want more money and think I signed for a loan . Good place to get ripped off.

I went into Auburn US cellular store and was told that I could get Internet along with phone. So I…read moresat down with a representative and he told me there was absolutely no cost. If you decide to bring it back within 15 days of signing no contract Involved.I asked specifically are you sure there is nothing extra cost wise? He told me straight to my face that there was no extra if brought back within the 15 days. I told him I only needed it for a few months and didn't want to get tied down with anything. It turns out when I went to sign he did tell me after I prodded out him That there is a $360 charge for their Internet module which boils down to 36 months at $10 a month prorated for as long as you keep it up to three years. At that point, I was going to walk out because this was what I didn't want, but he talked me into trying it out and if I didn't like it, it would cost me nothing just bring it back within 15 days. I said fair enough. Well, after 14 I brought it back and it turned out that they have a $39 restock fee. never told me about that and lied right to my face that he did. I told him "boy you people must really need the money if you screw a man for 39 bucks. Well, this is the second time they have taken advantage of me and I should've known but I just wanna warn people that these people are very deceptive and outright liars . caveat emptor " buyer beware" stay away from these people. Unfortunately, I come from a time. When a man's handshake is his honor,I can honestly say this no longer exist in today's society where they will screw you over for two bucks. All I can say is "bad karma is a bitch" I would've given "0"stars if it was available to give. 3/27/2025 Drio 1

Shame on Comcast. High marks to tech Tim who is trying to solve a problem which exists because of…read moreComcast's use of remote, foreign customer service centers and disinterested local job managers..For weeks and after at least 5 or 6 calls the company has still not sent out the 3rd party contractor to pull the cable thru a conduit that runs under the road. Three techs gave cone out to connect the service but each one has said they need to have the 3rd party contractor -- and the far off phone service appears unable to schedule a 3rd party contractor. Disgust at a company whose customer service is farmed out and whose job managers don't bother reading notes to schedule required service. DISGUST at the continued lack of WIFI. Comcast relies on automated boiler plate online assistance and pays no attention to customers.

Worst customer service , they overcharged me 160.00 and said they would stop my service after I…read morecame in with all my payments and receipts . The manager did not help and finally said"I am done and if you do not leave I will call the cops .. Nice way to treat the seniors or any other customers Any suggestions for me to retrieve this miss justice, I was nearly in tears as it was so stressful. Conglomerates think they treat us this way as we have no one to support us. Computers are difficult and do not help either and time consuming Flunk .

I had been a customer of Comcast/Xfinity from the start. I always felt like a prisoner because…read moreoptions were few. T-Mobile finally became an option for internet and I quickly jumped. The last mobile number was ported to T-Mobile which should have closed my account. I unknowingly still had a line on my account that I asked to be removed in person. I visited my local office and was told we still had a number and I had auto paid it for 2 1/2 months. I called the number in front of the xfinity rep and I got the message the number was not in service. 3 hours on the phone over the last week and I still can't get them to see that the number hasn't made a call since the account was created but I'm still paying for it. The Customer Service department is broken and communications within the department are non-existent.

I don't actually currently have a subscription to comcast. I just moved to vermont and I must get…read morecalls 3-4 times a week for the last month from comcast telemarketers. I also get 2-3 times a week advertisemest to me per snail mail. I have my number on the do not call list and have explained to them I do not own a television. This has not stopped them from trying to sell me cable. ps I get my internet connection over phone lines with fairpoint comunications.

went into the Brunswick store, nobody in there and took the lady a hour and half to purchase a…read morephone. I think her name was Jill, didn't open the phone myself, she kept everything on her lower counter. she sold me the mini 13 iPhone, wanted the 13. returned it the next day, she told me it was her fault. was charged a $50 returned fee and my $440 refund on my trade in phone was not processed . Jen the manager said I should of made an appointment . Joe

Got treated like shit when I asked for the manager to my surprise it was the owner that was talking…read moreto me like a second class citizen I will never go there!

Expensive, unreliable service. Too bad there aren't other options in my area. I wouldn't recommend…read morethem.

From the owner: Switch to Spectrum: The best broadband Internet service provider near you with Mobile + Cable TV…read moreservices. Visit your local Spectrum Store at 110 Main Street. Shop Internet, new products, upgrade services, pick up or return equipment and, pay your bill. Get the help you need with Internet for the home, mobile, cable and live TV services and more at your local Mexico Spectrum store. You can also: - Find home Internet and business Internet services - Experience Xumo live TV streaming - Browse the latest mobile products: cell phones, smartwatches, tablets and accessories from Apple, Samsung and Google - Bring your own device and save when you switch to Spectrum Mobile™ - Pay your bill or get account information - Solve any service-related issues - Exchange, pick up, or return equipment

I could not be more pleased with my first experience calling upon TODD TECH…read more Andrea's customer service skills and Xin's kind expertise made transitioning my mom's 20 year old desk top something that I could live through! As long as they are in business... I will not go anywhere else and nor should you!

Todd is very knowledgeable and helpful. He retrieved my…read morephotos from my dead compute. So happy to have them! I will most definitely seek his help for any computer problems. Maryann