I wish I could rate 10 stars. I could not have had a better experience nor could I be happier with…read morethe outcome. Large selection of products and knowledgeable associates asked about what I was looking for and what would work best for me. The manager came out to measure and discuss how the work would be done and go over possible additional charges based on my existing flooring. He provided a quote in a very timely manner and we scheduled the date! They assigned a two man team who showed up promptly on time each morning. The installers were amazing. They took such care in my home and were so respectful and efficient! They assisted with some installation questions I had and got right to work. They were so careful moving my furniture around and I was so touched that they made sure my bed area was cleared at the end of their upstairs workdays so I didn't have to sleep on the couch. They used plastic sheeting to mask off closet and bathroom contents to keep the dust down as much as possible due to the floor leveling process. They set up shop in my garage and at the end of each of the 5 days tidied the work spaces and swept up the garage very thoroughly. F and L..... thank you so much. I know I said it a lot but I really love the excellent job you did! I am so happy with the outcome. I love my floors and give OC Hardwood the highest praise possible!!! My neighbors and friends love the floors and I'm glad I grabbed a couple of business cards because they've been given away to interested parties! My two favorite comments.... What kind of wood is this? LVP!! This looks like House and Gardens TV! My previous cat had passed away November 2025 and I knew I wanted to have the flooring redone before adopting another. They finished on a Friday afternoon and I was able to adopt a rescue cat 2 days later. I do recommend boarding any pets as the work would be quite frightening to them. This was a big deal for me... I am extremely picky and felt such confidence in F and L as consummate professionals as the work progressed. Thank you OC Hardwood! You made my flooring dream come true!!

Update overdue: Jack reached out to me to make things right. He offered to have his team come and…read moreclean up. However, their schedule was packed so the timing was not convenient for me. I still appreciate his efforts though, and would come back for more floorings.

We are beyond thrilled with our experience at Fullerton Paint and Flooring. From start to finish,…read morethe communication was seamless, the quality of the labor was top-tier, and the entire process was incredibly efficient. A huge thank you to George, the flooring manager. He was remarkably patient with us as we navigated our options. He took the time to explain the technical differences between various LVP products and walked us through the entire installation process so we knew exactly what to expect. What we appreciated most was his honesty. After the demo revealed the condition of our subfloor, George met me at the site to explain the necessary steps required to optimize the installation and ensure the longevity of our new floors. The installation team, led by Ignacio, was fantastic. They were very professional, friendly, and impressively fast without sacrificing any attention to detail. They also kept the workspace very clean. If you are looking for a team that is truthful, efficient, and delivers high-quality work, I highly recommend George and his crew!

I came here looking for paint colors and advice and Rich was there to help me. I unfortunately came…read moreright before closing but Rich was so helpful and did not rush me at all. He is a genuine guy who wants to help out! He gave great advice and I found a wonderful color to use for my home. Thank you!!

Mary Beth was so great to work with! She went above and beyond helping me with my timeline and I…read morewould absolutely recommend her! She's super knowledgeable, always communicated immediately, and really made me feel taken care of. Top notch service!

We have used Sterling Carpet & Flooring for two different homes now, first for carpet in our…read moreprevious home and more recently for laminate wood plank flooring in our current garage. Both times, the communication was clear, the service was quick, and the process felt easy from start to finish. Very fair deal with many options. What really stands out, though, is Robin. After our wood plank flooring was completed, we had some issues with a leak, and this is where she truly went above and beyond. A lot of companies would have simply said, "That's not our issue," and moved on, but Robin did the opposite. She worked hand in hand with us, helped troubleshoot, delegated to the right people on her team, and made us feel like she was genuinely trying to solve the problem with us. Her responses were incredibly quick, even on her days off, and that level of care is rare. Sterling already earned our business with their quality work and efficiency, but Robin is the reason we will be customers for life. I can't be more grateful for the way she handled everything.

Antonio and the team at The Cabinet Pros truly delivered from start to finish. The experience…read moreworking with them was amazing, and the level of care and attention to detail exceeded our expectations. Antonio is incredibly patient and takes the time to truly understand and design the vision you're looking for, offering thoughtful suggestions along the way without ever being pushy. Communication throughout the entire process was seamless and stress-free. The Cabinet Pros team was professional, friendly, and easy to work with, and every step--from design to installation--was handled with care. Timelines were clearly communicated and met, and the project stayed organized and on track. My wife and I couldn't be happier with our kitchen. The quality of the craftsmanship is outstanding, and the final result completely transformed our space. We highly recommend Antonio and the Cabinet Pros team to anyone looking for a smooth process and beautiful results.

The owner, Antonio, is a brilliant designer of kitchens and bathrooms! The salesperson, Valerie, is…read moreexceptional. This company does great work. Look at their photos to see their work.

Edit to add: After seeing my review, Alex reached out and apologized, and assured me that he and…read morehis team will fix the sinking board. I am glad this ended on a good note, since other than the communication issue, the floors look amazing, and his team worked hard and quickly. His team did leave floor finish stains on the baseboards and my kitchen quartz counter walls, so heads up, don't forget to ask them to use painters tape if you're getting your hardwood floors sanded and refinished. (Initial review) Initially when Alex first gets your business, they seem responsive and even tells me about how shoddy of a job the previous flooring people did in my home (fixed by previous owners). But the moment any small issues come up, Alex just ghosts his customers. In the video you can see the cracks happening under normal body weight. I really wanted to believe that at the very least he and his team will try to provide any rectification, even if it's just to come out again to check on the floor to see what else can be done, like I wouldn't even have mind paying an additional small fee for materials. Instead, since he has been fully paid, he won't even see the project to the end to make sure he delivers on quality work. I understand that things come up and he could be busy but the non-responsiveness for two weeks is clear.

Alex was responsive, transparent, and never tried to upsell me on things I didn't need. His quote…read morecame in very competitive against three other bids I received, yet the quality of the materials and workmanship has been nothing short of outstanding. Installation kicked off right on schedule. Alex's crews showed up early each morning with smiles, set clear expectations for the day, and--my favorite part--left the site spotless every evening. No sawdust trails, no empty coffee cups, just tidy floors ready for the next day's work. The installers were polite and happy to answer my many questions about care and maintenance. A special shout-out to the team member who tackled the staircase: the precision on each tread and riser is next-level. Friends keep asking if the stairs were custom-built! The new baseboards tie everything together with crisp, clean lines that make the room feel finished and elevated. Bottom line: if you're hunting for competitive pricing without sacrificing craftsmanship or communication, call Aesthetic Flooring. I'm beyond thrilled with the transformation and can't stop staring at my beautiful new floors. I've added a few photos of the project in progress so you can see the crew's attention to detail for yourself. Highly, highly recommend!

Helpful staff Good variety of products…read more Great customer service Highly recommended their flooring

My husband and I are currently remodeling our bathroom, so we stopped by Floor and Decor to pick…read moreout tiles for our shower. We originally went to the Downey location, but they didn't have everything we needed. Since we were already heading to Fullerton for lunch, we decided to check out this location instead. As soon as we walked in, we were greeted by America, and she made the entire experience so much easier. She helped us calculate our measurements and figure out exactly how many boxes of each tile we needed. On top of that, she took the time to help us choose the right grout and rebar color to match everything. I really appreciated how attentive and helpful she was throughout the process. I have never experienced that level of customer service at Floor and Decor before. She truly made a difference in our visit.

Both Juan & Alberto worked hard and efficiently yet paid attention to details, which I appreciated.read more

Thought about getting my Bathroom remodeled for years. Looking to renovate my home but couldn't…read morefind a contractor that I felt comfortable with. That's was until I met William and the crew, from the initial consultation he listened to every one of my concerns and ideas. He recommended some tweaks and even came back 4 hours later to speak to my wife about some questions she had herself. After discussing the finances together we gave Arthur's Remodeling a call back and said we would only do the work if William was in charge of the job from start to finish. His guys were clean, polite and verbal about any problems that arose. "Even let me join in on their lunch and told me a bit about their lives". Once the job was completed we did a complete walk through, needless to say my wife and I are very pleased with our bathroom. Planning on doing some work on my rental home here in Orange County and you best believe I'm going to have William, Eduardo and Mauricio to run that project as well. Finding trustworthy people these days is hard but once you find someone that you can work with it's such a peace of mind. Thanks again boys!, till next time.

I previously had a horrible experience with another flooring contractor (completely unrelated to…read morethis company), which made me very nervous about going through the process again. The flooring from that past job began breaking, even bowing at one point, and when concerns were raised, the contractor brushed it off and said to give it time to settle. It never improved and now just creaks, but we eventually gave up on trying to fix it. Overall, it was a nightmare experience. Because of that, I was extremely cautious when choosing new flooring this time around. I asked a lot of questions, sometimes more than once, to help ease my nerves. Jacob was the one who helped me, and he was so patient and helpful. He was very down to earth, explained everything in layman's terms, and spoke to me like a friend rather than talking down to me. In an industry that is primarily male, I've often felt dismissed or spoken down to, which can be incredibly frustrating. Jacob treated me with respect and like a person, which I truly appreciated. Jacob also helped me choose the flooring, and the process was surprisingly easy. I told him I wanted a light-colored floor, and he selected three options that closely matched what I had in mind. It was such a relief not to sift through endless samples, which can be very overwhelming. I was able to make a decision quickly, and the end result was perfect. I absolutely love how it turned out.

They have a very large collection of engineered wood in various widths, thicknesses, quality, and…read morespecies. Jacob knows his stuff and it's easy to work with. Most flooring is ordered by Kingsly and either delivered to Kingsly or truck to your location for a few hundred dollars. We purchased 40 cartons of Brazilian Cherry and had it delivered to our home. The guys in the truck were nice enough to unload them into our garage as each carton weighs 50 lb Gave them a nice tip. Normally it's tailgate service meaning they pull up and you take the stuff off the truck. Kingsly also custom makes their own nosing for stairs. It's 80 bucks for a strip, the strips are pretty long. We spent about $9000. Either you or your flooring company should measure carefully when ordering. Our cartons contained 29 sq ft. Because if you buy too much they won't take back less than 100 sq ft and charge a hefty percent restocking fee.

Love them! They did a great job on my bedrooms. Fast and efficient. The gentlemen who came to…read moreinstall the carpet were very mindful as I had asked them to please be careful with our walls. We just had them painted. They quoted me a 3 week lead time but the carpet came in fast! Less than two weeks with installation. Overall I highly recommend them and I will definitely use them again.

Best damn carpet installers I've ever dealt with. Pricing was great. The gals are good at putting…read moreup with me. Their selection. Is a bit difficult to navigate. But not impossible. Def recommend them and hire them

Thank you so much Brett, Monique & the B&B family for helping me with my flooring selection and…read moreinstallation. For every time I returned and asked to check out other samples, and the lunchtimes spent mulling over my options (so many great ones). For responding promptly when questions were asked and get revisions were required to my original quote. It was worth it. What a beautiful outcome to a humble at Leisure World. Call them and see what they can do for you. I believe you will be happy & satisfied with the outcome. They took a decorating dilemma and turned it into a welcoming start.

Bob, Monique, & Gus did an excellent job of replacing my carpets. Monique helped schedule my…read moreappointment with Bob. Bob came over and helped me pick the carpet and provided an estimate quickly. He was also able to help improve the installation date after my house painter finished early. Gus arrived early and his helper did a great job installing my beautiful carpet. Very pleased with whole process.